I was ask to reinstall cs 6 extened when i did it said to get adboe and say err 16

i have went to best buy and got my receipt . when i try to use the disk i used the serial number it was not taking it. how do i find the right serial number ? when ask to reinstall i was requested to inform it was a error 16 ?.

Install this update combo and it should repair any issues and install a new App Store app.
OS X Snow Leopard 10.6.8 v1.1 update combo
http://support.apple.com/kb/DL1399

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I was asked to up grade my Firefox, when I did this the system crashed and I have lost use of my book marks and fire fox, I have not been able to fix it.

Two days ago I logged on to Firefox. I recieved a message that told me that I was using an out dated version. I had to up grade . I followed the instruction and when finished fire fox crashed. I am unable to delete firefox, reload it, or use it. I am forced to use Internet Explorer to use my computer. I have lost my book marked sites, and I am at a loss as how to retrieve what I have lost. I have tried to follow the instructions to fix the problem but I have not been able to fix the problem. I sent the crash information but recieved no responce.

cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID?

Today while working on PS Elements I was asked if I wanted to save my work. I said yes. After that I was unable to save my editing work on PSE 12. I use OS X Mavericks 10.9.3. Instead of saving my work I continue to get a "could not complete your request

Today while working on PS Elements 12 I was asked if I wanted to save my work. I said yes. After that I was unable to save my editing work on PSE 12. I use OS X Mavericks 10.9.3. Instead of saving my work I continue to get a "could not complete your request because of a program error. My work can't be saved. I tried downloading the Creative Cloud and tried both settings, save to the cloud and do not save to the cloud. Either way I cannot save my work and I am stuck. Any help would be appreciated. Thank you

Sorry, but I don't understand. PSE has nothing at all to do with creative cloud. If you're saying that you can't save work in any program, that's probably something wrong with your OS X installation. If you just are having a problem in PSE, the first thing to do is to go to the editor's preferences>general, click this button, and restart the editor:

HT204053 First time to use apple ID at iTunes and I was asked to enter billing information. After I did, it shows a message "contact iTunes support". What should I do?

New iPhone user here. I registered an Apple ID and tried to use it at iTunes. I was asked to enter billing information. After I did that, it shows a message "contact iTunes support". Same message appeared even I tried different credit cards even Paypal. Need help! Thank you.

http://www.apple.com/support/itunes/contact.html

When I wants to syncronize my foto's from my computer to my Ipad, Ik get the message "itunes photprocessor was not installed correctly, please reinstall itunes, error 7" When i did so, the same message appears again and again??????

When I want to syncronize my photo's from my computer to my Ipad, I get the message "itunes photoprocessor was not installed correctly, please reinstall itunes, error 7"
When I did so, the same message appears again and again.
Anyone knows the solution?
Thanks on forhand.

Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button

I have a new ipod touch and whilst I was syncing with my computer I was asked if I would like to update, I did and now I have lost all software from my ipod touch. How do I retrieve it? My computer cannot find it. I am a new user so simple language please

I have a new ipod touch and whilst I was syncing with my computer I was asked if I would like to update, I did and now I have lost all software from my ipod. How do I retrieve it? My computer cannot find it

Try here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519Some of the music redownload is only available in the USA with the latest iTunes version.

I have been using itunes all day and then it wanted me to install a newer version. When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error. How do I get itunes back the way it was or to work?

I have been using itunes all day and then it wanted me to install a newer version. When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error. How do I get itunes back the way it was or to work?

See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562

I was having issues with my 80G Video iPod and had to restore it, but now it seems all of my music on it previously is "corrupt" . How did all my songs get corrupted and how do I fix them?

I was having issues with syncing my 80G video iPod, so I restored it, and now all my songs in my library are "corrupted" and I can't get them back on my iPod. I keep getting error(-69). How did my songs all get corrupted, and how do I fix this without having to purchase these songs all over again?

Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
http://support.apple.com/kb/HT5085
You can also re-download content using an iOS device.
For more information, see:
http://support.apple.com/kb/ht2519
This if course will not apply to songs you did not buy through the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

I refund a New iPad which was purchased by cash 15 days ago, but I did not receive my refund check. and my receipt can not find, what should I do?

I refund a New iPad which was purchased by cash 15 days ago, but I did not receive my refund check. and my receipt can not find, what should I do?
I still have the confirm receipt for purchasing the ipad, but my refund receipt can not find.

Seventy one is correct, you need to take this up with the manager of the store.
Ultimately, if the guy who handled the return at the store didn't enter it into the system correctly, or if the paperwork was somehow lost, or anything else along those lines, your refund receipt is the only thing you have proving that they owe you money. If you have lost that receipt, it's quite possible that you will have lost the money that it represents.
Go to the store. Talk to the manager. Try to recall which person at the store handled the return, and see if they remember you. Be polite but insistent, and remember that without the receipt, you are depending on those people to help you out.

I have bought a new ipad mini and when i try to use app store asks me my email but it does not let me review, it get blocks and does not let me tap review

I have bought a new ipad mini and when i try to use app store asks me my email but it does not let me review, it get blocks and does not let me tap review

You have to provide email to access app store,dont expect walk in and walk out

When I download a document, I get a message saying download was successful, but a blank screen where the document should be. What am I doing wrong?

When I download a document, I get a message saying download was successful, but a blank screen where the document should be. What am I doing wrong?
I go to an internet company and try to download a document from it. A tab pops up saying the download was successful, but all I see is a blank screen with UI at the top. I don't understand where the download is going.

Thanks so much for your reply fanboy20.
Yes, just made sure of that. I do have the latest version of Flash player. But I have just staggered upon the answer. Chalk it up to being a newbi. I was not putting my apple tv to sleep and it would not allow me to see
you tube on my computer while it was still operating on my TV. When I realized that, I put the apple tv to sleep and bingo, my computer runs you tube fine. Thanks again for your response.

I was told to uninstall then reinstall itunes because "no apple application support"so i did, now wont recognise my iphone and says to uninstall itunes and instll the 64-bit version of itunes so i did again,and again,and again.still wont work pls help me?

I was told to uninstall then reinstall itunes because "no apple application support", so i did, now it wont recognise my iphone and says to unistall+install the 64-bit version of itunes so i did, again..and again..still nothing please help me?!

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

My MacBookPro is acting strange, it was suggested i reinstall the OS. When i bought Lion it was downloaded with no disk. can i do that?

My MacBookPro, that i purchased in Sept 2009 and have upgraded many times, is now acting up. The screen is grey occationally, I cannot not leave the power plugged in or the external drive now because that leads to trouble. When i get the grey screen i get big pixels when i move the cursor over the screen and i can see my account under the grey, so i click on it and i can log in, but it has started gettng very hot sometimes, and it shuts down often when i close the lid instead of going to sleep (unless a program won't quit).
I spoke to a freind who is very good with Mac's and he told me to reinstall the OS and that should help get rid of the problems. I am at 10.8.2 and up to date on the latest OS Version. But when i purchased the last upgrade it was downloaded with no disk. Can i reinstall this OS?
Thanks,
Mary in Hollywood

Restart the Mac and press cmd-r when you hear the startup tone. Hold until you see the gray screen. It should boot into the Recovery HD and give you several options. I would first start with Disk Utility and repair Macintosh HD. Then, quit DU and reinstall the os.

I'm using a Dell laptop. A popup asked me to log into iCloud and when I did, it said my psw was incorrect. And, that I would be getting an email to direct me to change my psw but, have not received email. Have I been hack

I am using a Dell laptop. An iCloud page appeared asking me for my password. When I entered it, it said it was incorrect and said it would send me an email to change it. However, I never received such email in my account of record (not in trash, either). Question: Have I been hacked?

Hey itapetita,
Thanks for the question. After reviewing your post, it sounds like you did not receive a reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

When I try to open the Iphoto it keeps on asking for the software update but when I click on the software update tab, it says that all updates are up to date. I still cant open the Iphoto, what should I do?

When I try to open the iphoto it keeps on asking for the software update, but when I click on the software update it says that all the software in the computer are up to date. I still cant open the iphoto, what should I do?

How old is your Mac? If it's very recent you need to update via the App Store
If you purchased at the App Store you need to update via the App Store
Otherwise you update via Softare Update
If you have moved iPhoto from the default location (i.e. into a Folder) then the updater won't find it. Move it back.
If you have renamed iPhoto, the updater won't find it. Change it back.
Regards
TD

I was ask to reinstall cs 6 extened when i did it said to get adboe and say err 16

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