I was asked to uninstall and reinstall Creative Suite 6. I did that but I am still getting the "Error: 16"
@
Moving this discussion to the Downloading, Installing, Setting Up forum.
Lorelle Anderson Error 16 indicates the file permissions under your current User account have become compromised. Please see Configuration error 16 | CC, CS for information on how to adjust your file permissions to resolve this error.
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Running Firefox 4.0, was running Sync 1.7 on a Windows XP machine. Became so frustrated with the constant error message at the bottom of my screen (Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.) that I uninstalled Sync. However, after multiple Ff restarts the error message continues to appear.
I noted that at least 10 other people had posted this as a problem in the forums but didn't see any solutions.
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~Adam -
Acrobat X was not working. I uninstalled as asked, now am unable to reinstall the disc on new computer( no way to put a disc in the new cjmputer). How do I get Acrobat Pro back on my computer??
Download from Download Acrobat products | Standard, Pro | XI, X
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I couldn't download the new software onto my iPad or iphone because I didn't have enough storage. I paid the $20 for additional storage. Both devices are showing 15 GB of storage but both are still saying that I don't have enough storage available for the new download (3.3 GB req'd) What else can I do?
Delete some apps or stuff off your devices. The 'not enough storage' doesn't refer to iCloud space but space on your device.
If you have a bunch of downloaded music from iTunes, delete it to make room, you can always redownload it after the update. If you have movies, I'd go for them first since video takes up tons more room than audio (delete less movies is the same space as lots of music)
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Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe. Horribly frustrating. This is my second computer for installing creative cloud. Does that make a difference?
Hi Jakegosselin,
Please refer to the below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks -
trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No other CC exists on my computer anymore. Advice?
If you are on MAC Open Activity Monitor and check for Creative Cloud, it it Running Quit it
MAC HD /Applications/Utilities/Activity Monitor
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PC went south. Geeks brought it back. PS elements and premier 11 can't start. Error msg sez configuration incorrect needs to be reinstalled. When I load the disk I get a blank screen. Try to uninstall and can't find apps i control panel. How can I get the apps back?
adobeamatuer
Thanks for the reply.
Although the security of Windows XP SP3 32 bit is compromised by Microsoft no longer supporting XP, if Windows XP was restored as claimed, you should still be able to install/uninstall Premiere Elements versions of it that you did before the Microsoft support removal.
I think a revisit to the Geeks would be in order. It may be that they could not restore Windows XP because of the Microsoft non support. I would take along the Premiere Elements installation disks so that you do not leave there without actually seeing Premiere Elements (or a non Adobe program) running on your restored Windows XP. What was the other software that you tried to use that did not work?
Please update us on your progress when you get a chance.
Best wishes
Thanks.
ATR
Add On...spelling correct 12 03 2014. -
my pc keeps crushing when i try imatch, have uninstalled itunes and reinstalled it back but i am still getting the same result
Did you do this?
Recovery Mode:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
uninstalled and reinstalled 10.5 for itunes as instructed by apple support still cannot open itunes help when I click on help menu.
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
I have windows XP & uninstalled firefox & trying to reinstall but when I do it tells me to reboot my comp. to finish the uninstall I have done that a few times & still get the request . What can I do to reinstall it?
Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6“. Where can I find it? Thanks for your answer! Jana
Prompted to install Java SE 6 Runtime | Mac OS 10.9
Mylenium -
I am getting an Error when I try to open Firefox that Says Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. This has happened several times recently. I deinstalld and reinstalled but am still getting the error. Any thoughts?
This happens to me as well. However, I have a shortcut on my desktop as well as my quick start bar. When this has happened to me, I can usually log back in without restarting, by using the shortcut on the desktop rather than the usual quick start bar.
I know this sounds weird, but it has worked for me about 80% of the time. -
I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).
Screenshots attached to email replies will not make it back to the forum; you need to login to the forum and post it in your topic using the camera icon in the editor.
Google Chrome is a problem:
if you use Chrome's own PDF viewer, the results are unpredictable.
if you use the Adobe Reader plugin with Chrome, it may reject (block) it if it is not the latest version. Reader 11.0.08 is the latest version for Windows XP, but Chrome may insist on the current version 11.0.10.
My suggestion; use a different browser! -
I keep getting the message an unknown error has occured 0x80090318. I don't know how to fix it. I even deleted itunes off my computer and reinstalled and still get the error message
This helped me.
Go to Start -- Accessories -- Command Prompt, make right click and choose run as administrator
Type this command : netsh winsock reset
then restart your computer, everything should be ok after this. Good Luck.
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