I was billed 2 times for a movie i rented

How do i get reinburst for this

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

Similar Messages

  • TS1702 I was billed three times for the same App. what do I do?

    I was billed three times for the same App what do I do

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was bill 10 times for the same song

    Why was I bill 10 times for the same song ..

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • I  was billed four times for $8.98 and I do not  know why

    I logged on to iTunes 9/192013 and had to update my billing info. I updated Netflix and downloaded 2 free game apps. My iTunes account lists no charges.
    However, when I checked my bank statement online I saw that iTunes had billed me four times for $8.98 on 9/1/2013 (listed as pending charges). Today, 9/3/2013 one of those pending chages was paid on 9/2/2013 and the other three were still pending.
    I did not authorize any charges that day.
    How do I contact iTunes billing about this? The phone number on my bank statement only refers me to this website: apple.com/support/cc.
    Why did this happen and how can I get my money back?

    You've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes, and have you got any auto-renewing subscriptions ?  If you can't find the charge, or don't recognise it, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was billed three times for the same game.. what should i do?

    i received a billing invoice with the same game billed three times... where should I ask for the refund about it?

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How do I get help if I was billed 3 times for the same album?

    I purchased an album this morning and was charged 3 times on my bank statement but my iTunes account says I only have one order #.

    If you just purchased it this morning I assume the charges are still pending on your account. I have seen in the past where iTunes has done multiple authorizations but only one charges actually posts to the account.
    Apple won't be able to do anything until the charges actually post, but it wouldn't hurt to contact them and let them know what happened: http://www.apple.com/support/contact

  • How do u et credit on my account? I was billed 4 times for the same movie on iTunes

    4/23/2013     APL*APPLE ITUNES STORE 866-712-7753 CAUS Tran Date/Time: 04/23/2013 07:30:39     16.04     
    4/23/2013     APL*APPLE ITUNES STORE 866-712-7753 CAUS Tran Date/Time: 04/23/2013 06:11:12     16.04     
    4/23/2013     APL*APPLE ITUNES STORE 866-712-7753 CAUS Tran Date/Time: 04/23/2013 06:09:35     16.04     
    4/23/2013     APL*APPLE ITUNES STORE 866-712-7753 CAUS Tran Date/Time: 04/23/2013 06:09:30     16.04     
    I'm being billed for the same thing on iTunes numerous times... How can I get reimbursed for this?

    Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users. Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT3702 i was charged 3 times for the same movie how do i get my refund

    i was charged 3 times for the same movie.

    You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    Or (and if the 'report a problem' link doesn't work) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • HT204088 I was charged 4 times for the same purchase how do I dispute?

    I was charged 4 times for the same purchase how do I dispute this and get my money back?

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was charged three times for the same film

    I buy a film and went to see my account i see I was charged three times for the same film, i want to be deleted the other two movies and my money back for that movies that I don't buy.

    You need to contact iTunes store support.
    Contact iTunes Support
    http://www.apple.com/lae/support/itunes/contact/

  • HT3951 I purchased a song and was charged three times for it

    The receipt for the songs I purchased from iTunes shows that I was charged three times for the same song.  How do I get the excess charges reversed?

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

  • I think I have been billed 8 times for a product I...

    Hi,
    I just tried to purchase the Soundhound app from the Ovi store for my Nokia C7. I use my phone bill for purchases. I was asked to confirm the purchase which I did. I waited then a message came up saying there was a problem with the billing service and I should try again later, so I exited the screen
    Almost immediately I was bombarded with 8 identical SMS messages from OviStore (82102) saying "Thankyou for your purchase from OviStore by Nokia. Your transaction ID is (all different numbers in each text)".
    Also there was no link in any of them to my download! I have a suspicion I have been billed 8 times for a product I haven't even received.
    Is there a contact phone number for Ovistore so I can rectify this?

    I've tried to buy other application today and also had the same problem. I've performed attempts 2 times via Phone Bill and it took the payment twice from my phone.
    I've just sent the message about it to support (Support -> Contact us) and asked them to refund the payments.

  • HT1933 I was charged three times for one of my purchases. How do I get a refund?

    There were problems with iTunes while I was purchasing and I was charged three times for the same purchase. I am not on the same workstation here iTunes is installed now. How do I get a refund without using the receipt function?

    I found this link on another post: http://www.apple.com/emea/support/itunes/contact.html?form=account&topic=iTunes% 20Store%20Account%20and%20Billing#
    And I was able to submit a request. Let's see if it solves the problem.

  • HT3552 I am billed 3 times for a same item. How can I get the problem fixed? Thanks a lot for your help.

    I am billed 3 times for a same item. How can I get the problem fixed? Thanks a lot for yur help. nhuttan448

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT3702 I can not connect to iTunes Store.... & I was charged 3 times for the same game.

    I was charged 3 times for the same game.  I need a refund on them & reimbursement for overcharge fee... 

    I just posted about this.  I see now I'm not the only one.  They are thieves!

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