I was billed for itunes i did not purchase

I was billed for the itune Frozen soundtrack by my granddaughter how do i get these charges taken off

contact apple
ITUNES SUPPORT BILLINGS etc
http://www.apple.com/emea/support/itunes/contact.html  or   https://expresslane.apple.com/Issues.action

Similar Messages

  • I have been billed for something I did not purchase.

    can someone please tell me how I inform itunes that I have been billed for something I did not purchase?
    it is not a big amount but the purchase was made at 4am and I was definately sound asleep!!

    Does anyone else know the password to your AppleID?  if you suspect your account has been compromised, then go and change your password at  https://appleid.apple.com in the manage section

  • HT204266 I was charged for something I did not purchase. How do I get credit?

    I was charged for something I did not purchase. How do I get credit?

    http://www.apple.com/support/itunes/contact/

  • HT1918 my bank acct charged for itunes I did not purchase

    my bank charged for itunes I did not purchase

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT4914 I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise

    I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to contact the iTunes Store and make your request.
    Regards.

  • Error i was charged for movie i did not order  name movie  was  harry potter andthedeathlyhallowpart2

    i was charged  for movie i did not  order or  give any permission to  place the  order  the was  harrypotter and the deathlyhallowpart2   my  credit card  was charged for buying  the movie on  my computer  im sure it  was  a   error and  want refund  for the  movie.

    Hi lila-godel,
    I have sent you a private message so that we can discuss your billing concerns more freely.
    At the top of each Forum page, you will see a small gray envelope icon. This icon will have a number next to it if you have any new messages waiting. To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.

  • HT3702 i was  charge for stuff i did not buy

    i was charge for thing i did not buy

    Contact iTunes Support: http://apple.com/emea/support/itunes/contact.html

  • Why am I being billed for something I did not do

    Why am I being billed for something I did not do

    Contact iTunes support:
    http://www.apple.com/support/itunes/contact.html
    Also, look at your purchase history: iTunes>Store>View My Account>Purchase History.
    Change your password immediately if you feel unauthorized use of your account.

  • TS1424 i am being charged for itunes i did not ordr

    I am being charged for iTunes I did not order
    U

    I am having the same issue with my iPhone 5. AT&T told me it is a current issue with some sort of glitch between there system and iPhone software, and there is supposed to be a patch coming out for it. But no one knows when, I was told some customers already have it. My AT&T rep told me they would credit me all overages since they can see from my average usage that something is drastically wrong. I have been manually turning off my cellular data whenever I'm not using wi-fi and it is still using data like crazy and charging me for it. Never had this problem until about 3 months ago. I'm calling AT&T again tomorrow since the local store is of no use.

  • App store shows new update for program I did not purchase

    App store shows new update for program I did not purchase. This is "CodeBox". When I push button to download update it shows "uknown error". For normal other updates - "update all" not working anymore.
    How to delete this line from updates section now.

    The problem was finally solved. I am writing very simple solution for those who may have same issue. I tried 1st solution proposing to exclude HDD from Spotlight search and then to restore it (delete from exceptions). It worked for some time and removed notification, however later it appeared again. Then I has started thinking that it was caused by data inside some installed SW and it has been proved later. I have started excluding from Sportlight not all HDD but by folder, searching for the problem area. I have discovered that folder Games was causing the issue. Then I have started to delete installed games one by one and have found Game with was triggering this notification (for other SW!). Problem was fixed after deleting this game. Other deleted games could be easily restored from recycle been.

  • Just received a receipt from itunes for omething I did not purchase- was itunes hacked?

    Was itunes hacked? This morning I had a receipt from itunes for a magazine subscription I did not purchase. Anyone else have this problem?

    Is it a valid email from Apple, not a phishing attempt ? You can check the purchase history on your account via you Mac's iTunes via the Store > View Account menu option - there should be a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your account's purchases (the most recent purchase is above the list).
    You can check to see if you have any auto-renewing subscriptions : http://support.apple.com/kb/HT4098

  • I was charged for something I did not buy on I tunes how do you fix this

    I have been charged for something from I tunes which I did not purchase actually 2 things

    iTunes Store: What to do if your account has been compromised

  • I have been billed for services I did not buy or I did not fully understand that how I would be billed.

    I have been billed some USD 5,000 worth of credit card bill. It was by itune app's. Most are because of my son's games, which I was thought it was $.99 a piece, but before I know it, I have chalked up thousands of dollar in credit card. I cannot believe it.
    I have a very different understanding of what update means. I thought update was free, because I already pay for the original app. It turns out the update is sometimes $10.00, without me knowing. I also found out app that I have already deleted still charge me by the monthly basis.
    This is getting out of hand. I have to make a report but I did not know how. I felt I was sucked into a hole by iPad. iPad is a good device, but this model has been absued. Consumers should not be punished by all these merchants.
    EH

    See Here for
    iTunes Customer Service Contact
    http://www.apple.com/support/itunes/contact.html

  • Billed for subscription I did not order

    I was just notified that I am being billed for an additional subscription that I did not order.  I cancelled it but I am concerned that my account has been hacked.  Is there any way to get customer service to advise what IP address was used to order the additional subscription? Or to talk to a human concerning my account?  I am very concerned over this apparent breach of my Skype account.  Any help appreciated
    Solved!
    Go to Solution.

    Ok I found how to cancel a subscription! Here is the information:
    https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund?q=cancel+order
    Edit: Ok you've answered me but I didn't see it! I was typping that message.
    Oh and guess what.... I don't find any delete button on this message! 

  • TS1470 All of the indicators you suggested I have verified.  Yet last night when I purchase a song by Il Volo (and was charged for it) - it did not download as purchased.

    I purchased song last evening (Il Volo) and was charged for it.... yet it did not download.  Help

    Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
    http://www.apple.com/emea/support/itunes/contact.html
    As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

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