I was charge for an app by error, i was charge for an app by error

hello, my nephew 5 years old, took my iphone ...now i was charge for 200 dolars, for an App : "murfs' Village, WAGON OF SMURFBERRIES !" twice, can you help me? it was a mistake and in my country thats a lot of money!!

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. They may not be able to do anything for you, but other people in a similar circumstance have reported that the iTunes Store has been able to help.
For the future, either don't let your nephew have access to your iPhone or set the Restrictions to disable in-app purchases and the purchase of new apps. Then it won't be possible for someone else to make purchases from your iPhone.
Regards.

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HT201272 Purchased an app by mistake, try to delete when it was downloading, didn't succeed and was charged for the purchase. Is there a way I can get refunded by this error that I committed

Purchased an app by mistake, try to delete when I was downloading, didn't succeed lost app and was charged. Is there any way to refunded for this app or am I out of luck for pulling a bonehead move.thanks

You get charged the second you click "buy".
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.
post by stevejobsfan0123 - https://discussions.apple.com/message/18879347 - "In the iTunes receipt which will be (or maybe already has been) emailed to you, click on the Report a Problem link. After following the steps, one of the options is 'I inadvertently purchased this item.' Select that."

TS1702 My grandson, age 7 asked if he could buy treats for this puppy app. I thought it said 99 cents. Injustice opened my statement and see I was charged $99!!! I said it was ordered in error and was told the app is not eligible for refund!!!!

Has this happened to anyone else. Did you get a refund?

Garmin is sending you to Apple because it is Apple that would have to give you a refund as the actual point of sale. However, Apple states all sales are final.
Apple is sending you to Garmin because it is Garmin's fault their maps are out of date and Apple doesn't write the software. They may not even be looking that deeply and simply perceiving it as a programming "bug" it is up to Garmin to solve.
Who know whose fault it is that Garmin isn't getting up to date data to put in their maps.
Ultimately I think you stand the best chance in getting a refund from Apple though it isn't guaranteed. Apple is the cashier. You just have to convince them this isn't just a line of code omitted from an application and isn't something that will be soon corrected by Garmin. Make it clear it isn't a problem with the application running on your device, it is a problem with the data it contains. Either that or you have to hope Garmin will feel so bad about it they will delve down into their slush fund and send you a refund.

HT201359 Cannot connect to iTunes Store now for 3days, was charged 2xs for an app I did not purchase.

iTunes acting up? I was charged for Jurassic park app twice that I didn't order and strangely a password must be entered to order from store from my iPad2. Every time now for 3 days goin on four that I hit error with this order link it goes to a new page that's blank, tries to load for a min. Or two and then says cannot load iTunes Store? I'm wondering now how much has been taken from-my travel card prepay account associated with this.... So Question...how do u access iTunes Store when this happens? Also when purchased link for problems won't access what to do? Hey I luv dinosaurs with my kiddo but I didn't plan to buy it without trying it for a few first. I got free app, and the next day charged 13 bucks... Wut the heck? HELP

http://www.apple.com/support/contact/

When trying to update my CC apps, the update fails. I get this error: Update Failed. There was an error installing this update. Please try again later or connect customer support. This is currently happening for InDesign, Photoshop and Bridge. I had this

When trying to update my CC apps, the update fails. I get this error: Update Failed. There was an error installing this update. Please try again later or connect customer support. This is currently happening for InDesign, Photoshop and Bridge. I had this problem previous and was able to fix by doing a complete wipe of my computer and reinstalling CC. However, I should not have to wipe my computer clean everytime I need to do a CC update. HELP!

Hi,
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MAC: All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools
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My phone was working well. i installed some free games and after 2 days u guyz charged me $34 from my debit card. and now i can install any free apps, they keep asking to put my billing info for those. please this is urgent. i want my money back.

hello sir/madam
this is a very urgent and important question. i nedd your assinstance.
i have iphone 3g. i was working well. about 2 months earlier i bought an app of $2.99. after then every thing was okay. but last week i installed some free games and 2 days later itunes send me a reciept via email and you guyz charged me $34. now whenever i try to install free apps they want my billing info. please i need your help and want those money back.
$34 for free games , i will show u the reciept. if its not possible to get the money back i will forced to take proper action.
thank you sir /madam.

The games might be free but I think you've clicked In-App purchase which cost money. You are warned before you accept the In-App purchase. You not that young and you can read so take action if you must. It's your own fault and all purchases are final. Good luck.

Got a new IPAD and was charged 200.00 for all apps previsouly purchased!. Has anyone else had this issue? I went thru the appstore and clicked on already purcahed apps and "installed" them on my new IPAD and got about 50 charges all at once from ITUNEs

After setting up my new IPAD2 I went into the APPStore and noticed there was an already purchased section, which showed all my previous purchases I had made and installed on my IPAD I. IT gave me the option to "install" them onto my IPAD2 and there was not visual "COST" associated with it and it never prompted me for a charge althought I had to enter my account password each time. Additionally I didn't get any emails like you usually do when buying an app. A few days later, BAM! 50 charges or so totalling upwards to 200 bucks with no description other than ITUNES on my bank account so I can't even tell which apps they were for. Is part of the public BETA cloud testing?! I hope to god not, it caused my bank account to go negative and now I have many NSF charges. I can NOT affort this. I know apple has a disclaimer "No refunds" under any circumstance. But as far as I"m concerned. THIS IS THEFT!
Please note the IPAD os version is 4.3.3 (8J2) which isn't a drop down option for my OS below... Figures.

More update on y situation. Now on both the IPAD and IPAD2 I can not got to view my purchase History, it says it can not connect to the ITUNES store, but yet I can still d/l apps and can view my account etc etc etc.

HT4009 Hi I purchased a game app for my daughter (6 years) and noticed 2 charges of £20.98 off this app she doesn't know and I don't know what this is for as it was a free app.

Hi I purchased a game app for my daughter (6 years old ) littlest pet shop and been charged for 2 bills of £20.98 she doesn't know and I don't know how this has happened as it was a free app ?

Hi
Alot of free apps offer in app purchases which has probably happened here, things for extra points scores etc etc are offered for prices which is how the app can afford to be free via the charge in other purchases within the game.
These are the sorts on in app purchases in littlest pet shop may have been one of these?
If you are 100% sure that no purchse was made get in touch with apple they should be able to tell you what was purchased and when then you can take it from there?
Hope this helps

Just did the iTunes update that iTunes said was available now iTunes won't open, keep getting Runtime Error message. R6034 An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.

Just did the iTunes update that iTunes said was available, now iTunes won't open. I just keep getting a Runtime Error message.
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
Is anyone else having this problem?
I tried to re-install and got the following message: iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114)
Does this mean I have now lost everything?

I just had the same error:
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
I went to http://support.apple.com/kb/ht1925 and did a complete removal and reinstallation of iTunes. You MUST follow the directions here exactly...it's more than just iTunes that must be removed, and it MUST be done in the order in which the support article says. I followed the exact instructions, and iTunes is back on my machine (no more C runtime error) and you do NOT lose your music...it's all in my library, as it was before.
Good luck!

HT4009 Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?

Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?

You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

When I use my Apple ID for the last 12 hours I get this response: "There was an error in the App Store. Please try again later. (4)". How do I get around this? Try two apple ID's. Same thing.

When I use my Apple ID for the last 12 hours I get this response: "There was an error in the App Store. Please try again later. (4)". How do I get around this? Try two apple ID's. Same thing.

What does it mean when I get...: Apple Support Communities
'there was an error in the App Store....: Apple Support Communities

TS1702 how can I get anyone to give us answer on the iphone apps casino game we purchased few days ago which once the token was finished we were not able to reset and play just for fun and not for gambling. we need help and not to be charged additional

few days ago I have purchased Iphone casino games from itunes apps store. One of the game was made by the company called "ARISTOCRAT" dragan game. Usually we will get basic tokens to play the game, and if we ran out of the tokens all we need to do is going into "manu" and "setting" selete "dream" and reset that we should be able to continue play the game with same amount of the basic tokens. The one game would not let us to go back to the game. There were msg came out said" game center requires an active connection to the internet"? I didn't feel comfortable because we purchased the game for $1.99 to play for fun and not to gamble. We do have credit card on your file. We don't want to be charged alot of money for something not in our well. I need help to answer the question on the following:
1. Are we able to ever play this game again without going to internet? We don't even know which site to go to, because when we press the ok button nothing else came out to direct us to any area.
2. We only purchased the few days ago order ID: MGT74GN6V7 on 10/03/12. all the other games we purchased we were able to continue to play by doing the same setting.
Thank you for your help and looking forward to hear from you!

You need to contact itunes support
We are all itunes users just like you.
http://www.apple.com/support/contact/

HT2534 Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/

HT201272 Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased I had no problem retrieving from itunes with no charge but I can't download music that I have already paid for that was not backed up w/out paying again.

Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?

Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download

Good afternoon, my name is mike Perreault, on 9-28-13 I was looking for a free music app and I must have touch an ad about iTunes Radio because I was charged 20.20 on my acc", could please tell why and credit back on my acc.

Good afternoon, my name is mike Perreault , on 9-28-13 I looked for a free music app., I don't know what happen but my credit card was charged $20.20, please tell me why and credit my acc. Because I didn't purchase anything from iTunes .
Sincerely ,
Mike

Please be aware that you are not communicating with Apple when you post in these forums. Most of the people who will reply to your posts are, like me, your fellow users.
As to your issue, first, make sure that you did not inadvertently make an in-app purchase. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. Check your Purchase History to see if that reminds you as to what you might have purchased:
http://support.apple.com/kb/HT2727
If you find that this was an in-app purchase, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your device. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases, but there are no guarantees.
If the charge was not an in-app purchase that you made and forgot but the charges do appear in your Purchase History, contact the iTunes Store and let them know. You should also immediately change your password for your Apple ID. If the charges don't appear in your Purchase History, they were probably fake charges made directly to your credit card, and your card issuer will need to handle those.
Regards.

I was charge for an app by error, i was charge for an app by error

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