I was charged $20 and don't know why, I was charged $20 and don't know why

The most I've ever spent on an app is like 3 bucks but that was around September and today I was notified my account was charged $20 ?

Go to iTunes on your computer. From iTunes' menu, do Store > View Account. Sign in with your Apple ID. Then choose the "Recent Purchases" link. It will all be documented for you there.

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HT4009 Hi I purchased a game app for my daughter (6 years) and noticed 2 charges of £20.98 off this app she doesn't know and I don't know what this is for as it was a free app.

Hi I purchased a game app for my daughter (6 years old ) littlest pet shop and been charged for 2 bills of £20.98 she doesn't know and I don't know how this has happened as it was a free app ?

Hi
Alot of free apps offer in app purchases which has probably happened here, things for extra points scores etc etc are offered for prices which is how the app can afford to be free via the charge in other purchases within the game.
These are the sorts on in app purchases in littlest pet shop may have been one of these?
If you are 100% sure that no purchse was made get in touch with apple they should be able to tell you what was purchased and when then you can take it from there?
Hope this helps

I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthyl .99 fee..I don't know what that is and don't want it. What is it?

I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthly .99 fee..I don't know what that is and don't want it. What is it? PayPal cancelled any further payments for this. I was informed I needed to request refund from ITunes. I did that. Why was I charged a .99 recurring fee? I purchased, or thought I did, an app called "Appzilla2" on Jan 10 for .99 cents. Does this mean I must pay .99/monthly to use it? If so, please cancel the appzilla.

We are itunes users just like you. We cannot cancel anything.
Look at your purchase history and see what the charge is for. Contact itunes support if need be.

HT2729 I bought something in a game for 5$ and didn't get anything but I was charged. This is happening more and more and I don't know what to do. Can anyone help me?

I bought something in a game for 5$ and didn't get anything but I was charged. This is happening more and more and I don't know what to do. Can anyone help me?

have you contacted the developers of the games to let them know?

TS3988 My credit card was charged about $100 for 8 different transactions. Five were for 9.90. These dates are Aug. 6, 7, 28 and 29. I have not ordered anything and don't know what they are for.

My credit card was charged about $100 for 8 different transactions. Five amounts were $9.90. These dates are Aug 6, 7, 28 and 29. I have not ordered anything and don't know what they are for. Please help me. Linda Feddersen

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
Linda.. if you have not done so, contact your credit card company so they can monitor your account.
And change your Apple ID password ASAP > Apple ID: Changing your password

HT3702 hi I just charged for $49.99 and $24.99 for purchasing itune. I didn't know what was about since I have no time to download music or don't know how to down know music. I need to know who was the aurhorized person to do so.

I was charged some fees ($49.00) and ($24.99) yesterday from my Wells Fargo Checking Account. It was auto withdrew from that accont for iTune. Can you tell me why? I have never down load any music and I don't know how either.

These are user-to-user forums, you are not talking to Apple here.
Have you bought anything else from Apple e.g. apps (including in-app subscriptions), films, tv shows ? If not then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I didn't have my credit card on my itouch for about a day and I put my card back on to buy one song and my mom checked my credit card account and now I have no money because I was charged over $20 for something I don't know about It say oneinfiniteloop.

I didn't have my credit card on my itouch and i put it on to buy one song and then took off the credit card. My mom checked my bank account and I was charged over $20 for something we can't find. So I don't know if someone got into my account or what but I would like my money back.

Hello jumanjet,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues adding payment information to your account.
If your account information does not match your credit card, you may get a message stating "The credit card was declined."
To expand on the above, your billing name or address may not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure their records are up to date and match exactly what you are entering as your billing information.
For more information, see the following helpful resources:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes Store: Changing account information
http://support.apple.com/kb/HT1918
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646
Thanks,
Matt M.

Yes my ipod touch 2nd generation 8gb wont turn on, i was on my way to my next class at school and it just randomly shut off, its been off ever sense and i don't know whats wrong, it had a good charge and i don't know what to do please help me

My ipod touch 2nd generation 8gb wont turn on, i was on my way to my next class at school and it just randomly shut off, its been off ever sense and i don't know whats wrong, it had a good charge and i don't know what to do please help me.

Try here:
iOS: Not responding or does not turn on

HT4539 I don't know why all these charges are accruing on my iPad i have like 250.00 charged and I have no reason for this to occur! Can you tell me what was purchased or what caused these charges!

I don't know why all these charges are occurring! Can you please tell me what is costing me so much money?

iTunes Store & Mac App Store: Seeing your purchase history and ...

HT201401 hello there . i was use my iphone and its was working and i found it stuck and after while is turn off .stop working any more .its won`t turn on or connect to computer or charge ... i don`t know what is going on ?

plz someeone help my iphone stuck then turn off and won`t turn on any more or connect to computer or charge any more????and today i found it working for 1 hour and turn off again plz help

Who repaired the phone? I suggest taking it back to this repair facility. Since Apple replaces phones instead of repair, the repair facility would be the one to take care of your problem.

Why will my iPhone 4 not turn on? It turned off randomly today while it was fully charged and I don't know why...

I dont really know how to work this conversation thing but I need an answer to the question above!

If the lock button is broken you are out of luck. Your phone is doomed. You can try connecting it to iTunes on your computer. If it is recognized by iTunes you can restore it. If not you need a new phone.

Hi, so last night i went to charge my phone and i came back 5 minutes later and it was completely shut off. I would try to press my power and home button together but the problem is that my power button is broken. I don't know what to do.

I'm freaking out, please help

Morning doglove,
iPhone: Hardware troubleshooting.
http://support.apple.com/kb/TS2802
Take a look at the Buttons and Switches and the Power/Battery sections.
Hope this helps,
Mario

I was charged for activating a new prepaid number, but still be told the number is not activated. I even don't know where to call to ask for refund because everytime I call a representive they will transfer me to another, and keep waitiing without respons

The customer service is a nightmare`

They also give me order number which can not be verified through the website system

I removed my battery in an attempt to insert a SIM card, obviously without knowing how to insert the SIM card. I put the battery back into place and it was already charged 100%, but it's stuck in recovery mode. I've already restored it, but it won't boot.

I was trying to insert a SIM card into my iPhone 4 without actually knowing how to do so. I assumed that I was to remove the back of the phone and find a slot for it near the battery. I removed the battery in an attempt to find a SIM slot, and was obviously unsuccessful. I put the battery back into place and screwed the phone back plate back on. Note: the battery was fully charged and the iPhone was working perfectly fine before. After screwing the iPhone back into place properly, I thought, I attempted to cut the phone on and it would not do so. I put it back on the charger, and the screen came up that says "Connect to iTunes". I obviously couldn't do so if its plugged into the wall. I plugged into the computer, connected it to iTunes, went through the Recovery mode process, and it still won't turn on. The computer says that the iPhone is in Recovery mode, but iTunes can't do anything because it has already been restored. When I disconnect it from the computer, I hold all buttons in all possible combinations, but it won't turn on at all. When I plug it into the wall, it again says to connect to iTunes. I don't know if I damaged the battery or any part within the iPhone, but I was sensitive in my approach to removing the battery and putting it back in, and there is no visible damage whatsoever. I am extremely frustrated and in desperate need of Apple-Pro help.

do you have a cdma iphone 4? becauase cdma iphones dont have a sim card slot... the providers that use cdma technology here in the us would be verizion, sprint, criket, ect... if you want to use your iphone 4 on att or tmobile (gsm carriers). then you would need a gsm iphone 4 (has sim card slot). a gsm iphone 4 is different than a cdma iphone 4 (they have different radio chips). maby you missed the sim card slot? sim card slot would be on the side of the phone.. never inside (unless it has a removable back cover like the galaxy s3 or s4), if you dont see a sim card slot on the side of the phone than you have a cmda iphone 4. can you tell me what carrier you are trying to use?

My iPhone 5C will only charge when the phone is switched off I've tried multiple leads and still it will only charge when it's switched off, somebody has told me it's the battery? But I don't know what to do

yesterday my charger was working fine, all day long I got home and go to plug it in and it's not working, I let my phone die and it starts working like the battery symbol shows up but once the phone is on it stops working. I've tried a couple of leads but I know they aren't proper apple and it still doesn't work, my friend said I've probably fried the battery but I'm not sure, but I know since I got the phone the battery hasn't been all that good, it charges quickly but then also dies quickly, I really don't know what to do and I really need some help, should I get a new lead or replace my phone because I have insurance?

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If nothiing above helped, restore the iPhone to factory settings > Use iTunes to restore your iOS device to factory settings

I was charged $20 and don't know why, I was charged $20 and don't know why

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