I was charged for music that I unknowingly purchase, and haven't downloaded. Can I be credited for that purchase?

I was charged for music that I unknowingly purchase, and haven't downloaded. Can I be credited for that purchase?

Click here and ask the iTunes Store staff for a refund.
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Similar Messages

  • I tried to purchase an album, it said wrong zip code so i fixed that. was charged for the album but it did not download. any help?

    I hadnt updated my bank info when i moved. I finally got aroud to it and also on my itunes. I was charged for the album that did not download. Help please.

    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this).  Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.
    Select the iTunes Store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can re-download your available previous purchases.

  • I received an email this am telling me I was charged for a purchase I made of .99 this am.  I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthyl .99 fee..I don't know what that is and don't want it. What is it?

    I received an email this am telling me I was charged for a purchase I made of .99 this am.  I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthly .99 fee..I don't know what that is and don't want it. What is it?  PayPal cancelled any further payments for this. I was informed I needed to request refund from ITunes. I did that. Why was I charged a .99 recurring fee? I purchased, or thought I did, an app called "Appzilla2" on Jan 10 for .99 cents.  Does this mean I must pay .99/monthly to use it?  If so, please cancel the appzilla.

    We are itunes users just like you.  We cannot cancel anything.
    Look at your purchase history and see what the charge is for.  Contact itunes support if need be.

  • HT2534 I was charged for songs on my credit card but I had an iTunes card and they deducted from that too so I was double charged .  How do I get my money back from iTunes

    I was charged for some songs that I purchased but I had an iTunes card and they deducted that too how do I get my money back from itunes

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT1657 I rented a movie and was charged for it, it started to download but says I do not have enough space.  I tried to delete it so I could download the SD version instead of the HD version but am unable to do that  what can I do???

    I rented a movie and was charged for it, it started to download but says I do not have enough space.  I tried to delete it so I could download the SD version instead of the HD version but am unable to do that  what can I do???

    Same thing happened to me ipad. Please someone fix it Apple.

  • HT1933 I have tried to report a problem about a purchased that I was charged for that I did not approve.

    How do I get a refund for 4 items that I was charged for? 

    We are all itunes users just like you.
    Contact itunes support and ask for a refund

  • TS1424 I was charged for an App that was presented as being free.Has this happened to anyone else?

    I was charged for an App that was presented as being free.Has this happened to anyone else and what did you do?

    You were charged for downloading it (some apps allow you to make in-app purchases within them to unlock extra features) ?
    If when downloading it then does a purchase price show on your purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
    Of did you add or change your credit card details on your iTunes account when downloading the app ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you have been charged when you shouldn't have then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

    i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

    You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
    Good luck.

  • I was charged for an app that i uninstalled

    I was charged for an app that i uninstalled and i want a refund back because they should not have charged me

    Why should you not be charged?

  • I bought and was charged for some music.  It is not in check for available downloads or my purchased file.  However it shows up in recent purchases.  I just recovered from a problem and had to uninstall and reinstall.  Where could this purchase be?

    I bought and was charged for some music.  It is not in check for available downloads or the purchased file.  It does show up on my view my account recent purchases.  Where could this music be?  I recently recovered from an iTunes problem and had to uninstall and reinstall and finally manged to get everything back to work.  Except for this most recent purchase which just happens to be my son's band so I would really like to have it.

    Start with this article.
    http://support.apple.com/kb/TS1408
    If you live in the US, you can always redownload the music at no cost.  See this article for information.
    http://support.apple.com/kb/ht2519
    And if nothing else, try contacting iTunes support and explaining the situation to them.
    http://www.apple.com/support/itunes/contact.html
    B-rock

  • I was charged for something that I did not purchase

    I was charged for a purchase that I didn't make

    This is for the U.S. iTunes Store.
    https://expresslane.apple.com/Issues.action

  • HT4009 I was charged for an app that I did not purchase / did not intend to purchase.  It is very expensive and I need to have the funds refunded.

    I was charged for an app that I did not purchase / did not intend to purchase.  It is very expensive and need to have a refund!

    http://www.apple.com/support/contact/

  • TS1424 I was charged for 240,000 coins in slotmania and did not receive that many I always buy the $ 19.99 package. If I am being charged then I want the coins

    I was charged for 240,000 coins in slotmania and did not receive that many

    This is a customer support forum, Apple advisors will not address your concerns here. If you need assistance, visit the link below to contact support:
    http://www.apple.com/support/itunes/contact/

  • HT4009 i was charged for an app that said free...what do i do?

    i was charged for an app that said free..what do i do?

    http://www.apple.com/support/itunes/contact/

  • I was charged for something in I tune that I did not authorize and would like it put back on my card .thank you

    I don't know how but I was charged for I tune and I want my money back on my card.I did not authorize payment .And you should not take of my card unless you asked me first.

    This is an iPad user to user forum, so you are not addressing Apple.
    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: mailto:[email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    https://reportaproblem.apple.com/
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

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