I was charged for Premium and also student discount. And also $1.09 was charged on my card 3 times

I was charged for Premium and also student discount twice. And also $1.09 was charged on my card 3 times. I do not understand any of this! Please help me? Basically I was charged $25.15 ?

Hey there and welcome to the community!
I suggest you use this online contact form. When you get an automatic email sending you to the community, make sure that you reply back to that so you get in touch with one of the staff. You should hear from them in 24-48 hours.
I hope this helped and if you need anything else, just let me know!

Similar Messages

  • Student Discount...... been charged for Premium.

    Help!  I had student discount and then I noticed that I was charged the full amount this month.  I had a lapse of two weeks of getting my new student card as I was on holiday.  I have tried to change my account from Premium to Student, but it won't accept it.  Do I need to cancel my subscription first and then go for a month free trial then do the student bit again?  Why can't I just put in my student card, and why has it charged me double? Getting really frustrated and thinking of just cancelling the lot...... Thanks for your help. 

    Hello teresa, to re-enroll for the student discount you do need to cancel your current premium subscription, and then re-enroll into the student discount program. The student pricing will then take effect next month. 
    The double charge you encured, was it placed at the exact same time? If that's the case, then one of those charges is a holding charge, and will clear once payment is processed. If you have two charges on the same day, then you most likely clicked the subscribe button twice, and bought two months of premium. You can confirm this by seeing when your card will be charged again on your subscription page. If the charges were on two seperate days, then you most likely have a second account, and will need to get in touch with support. Note that if you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it is from a no reply address) and support will get back to you as soon as possible.
    Hope this helps!

  • Why was I charged for premium when I canceled before my free trial was up.

    Why was I charged for premium when I canceled before my free trial was up. It shows I have the free version in my prayers file yet I was charged almost 13 dollars. I do NOT want premium and I shouldn't have been charged for it

    Hello & welcome to the Community!
    You say you've been charged almost 13 dollars right?
    It seems like you are subscribed to Spotify through the in-app payments.
    Your subscription is being handled by Apple.
    You'll need to cancel directly from the App Store in order to stop getting charged monthly.
    Just follow these steps to cancel your subscription:
    Launch the Settings app on your iPhone or iPad.
    Tap on iTunes & App Store.
    Tap on your Apple ID at the top.
    Choose View Apple ID from the popup menu.
    Enter your password when prompted and tap on OK.
    Tap on Manage under Subscriptions .
    Tap on the Spotify subscription.
    Turn the Auto-Renewal option to Off.
    Hope this helps! ♫

  • I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?

    I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?

    Welcome to the Apple Support Communities
    If I have understood you properly, to do that, you have to create a new administrator user with your name and for your uses. Follow these steps:
    1. Open System Preferences > Users & Groups, and press the + button to create a new administrator account.
    2. When you have finished creating that user, open  > Log Out, and log in your new user.
    3. Open System Preferences > Users & Groups, select the old user and press the - button to remove the user. If you want, you can select the option to remove the Home folder of this user, so you will only have the Home folder for your account

  • TS1424 I was charged for 240,000 coins in slotmania and did not receive that many I always buy the $ 19.99 package. If I am being charged then I want the coins

    I was charged for 240,000 coins in slotmania and did not receive that many

    This is a customer support forum, Apple advisors will not address your concerns here. If you need assistance, visit the link below to contact support:
    http://www.apple.com/support/itunes/contact/

  • I was charged for music that I unknowingly purchase, and haven't downloaded. Can I be credited for that purchase?

    I was charged for music that I unknowingly purchase, and haven't downloaded. Can I be credited for that purchase?

    Click here and ask the iTunes Store staff for a refund.
    (115268)

  • I just bought an Mac book Pro i the Apple shop in new York and i was wondering If they have a student discount that i forgot to use? Is there a student discount?

    I just bought an Mac book Pro i the Apple shop in new York and i was wondering If they have a student discount that i forgot to use? Is there a student discount?
    Help me! Thanks !

    check out the prices here, usually $100 off laptops except for $200 for the more expensive ones IIRC
    http://store.apple.com/us-hed/mac

  • I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?

    I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?

    Moving this discussion to the Creative Cloud Download & Install forum.
    Anebz I would recommend fixing the connection error preventing the applications from contacting our activation server.  You can find details on how to resolve the connection error at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

  • I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • Why is there a charge for apps on the mac laptops and computers

    Why is there a charge for apps on the Mac laptops and computers and not on the Ipad or Iphone? And the same apps are cheaper on my Nook?

    Kind of unfair. I get the cheapest ones on my Nook and all my friends that have Iphones and Ipads are free.
    Thankyou for answering me though

  • Charged for premium student

    I was trying to sign up for premium for students but didn't have my ID so I decided to quit. I was still charged $4.99, and it doesn't even show up as me having premium. How do I fix this?

    Hello teresa, to re-enroll for the student discount you do need to cancel your current premium subscription, and then re-enroll into the student discount program. The student pricing will then take effect next month. 
    The double charge you encured, was it placed at the exact same time? If that's the case, then one of those charges is a holding charge, and will clear once payment is processed. If you have two charges on the same day, then you most likely clicked the subscribe button twice, and bought two months of premium. You can confirm this by seeing when your card will be charged again on your subscription page. If the charges were on two seperate days, then you most likely have a second account, and will need to get in touch with support. Note that if you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it is from a no reply address) and support will get back to you as soon as possible.
    Hope this helps!

  • Was charged for premium account all of a sudden

    I just got an email saying I was charged $10 for premium. I did no such thing...
    How do I get a refund and cancel this?
    Solved!
    Go to Solution.

    Hi, Shaihi, and welcome to the Community,
    Please contact customer service to request a refund
    As a proactive measure, I would strongly recommend you change your Skype account password as well as that of the payment method you have on file immediately, if you have not already done so.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Charged for Premium for 3mnths and didnt upgrade

    I tried to subscribe to premium for 3 months for $1 by using a different email but the same debit card and it said I was already a premium member and couldn't use the promotion again but Spotify still charged my account the $1.06....how does that work?

    Hey there , welcome to the community!
    Am I correct that you didn't receive the premium you payed for? If so, contact the payments team through the online contact form and they can definitely sort this out. If you receive an automated e-mail directing you back to the community, just reply to it and you will be connected with an agent! :)

  • Lost Playlists and Charged for Premium

    I want to try and retrieve my playlist, went through instructions that were provided for recovery but nothing changed, still no playlist.  Also I'm on a Trial mode, upgraded to Premium and still not able to listen freely after being charged on my card. How do I recove my lost playlist and how can I upgrade without reinstalling again, I've done it twice already??? Azuri2

    Hey there , welcome to the community!
    Am I correct that you didn't receive the premium you payed for? If so, contact the payments team through the online contact form and they can definitely sort this out. If you receive an automated e-mail directing you back to the community, just reply to it and you will be connected with an agent! :)

  • I was incorrectly charged for The Daily renewal, reported it and Apple disabled my account?

    The past 2 weeks I was charged the $0.99 subscription renewal fee for The Daily app even though I had previously deleted the app.  I reported the problem to Apple Customer Service and their solution was to disable my iTunes account.  The Customer Service I was dealing with is now off until Friday and my account is disabled.
    This is total BS.  I was incorrectly charged, reported it and now I am being punished.  You can't call anyone for assistance and I have sent multiple emails.
    What a crappy way to treat your customers.

    You are not addressing Apple here at all.
    Go to the top of this page, click "Support", then click the link under "Contact Us".  See if they can help.

Maybe you are looking for

  • How can I put two icloud accounts in the same pc?

    Hallo, I have two icloud accounts, one for me and another for my wife, and I would like to put the two accounts in the same pc, because I want to share all the photos of the two accounts with the pc automatically, but I do not know how to do this. Th

  • Audio balance greatly different in Encore CS3 after encoding 5.1 master track in Premiere Pro CS3

    Hello! I'm wondering if anyone can offer some advice for my DVD audio problem. I have a Premiere Pro CS3 project with a 5.1 master track that appears to behave correctly judging by the meters when I play it in PP. It also sounds reasonable (in a mixe

  • Chart totalsDisplay is not work on "DataSelection"

    Hi all I want to show that selected four data. (Chart Property > Data Binding > Data Selection) and then how to show  this selected data total display ? I try to this DS_1.setTotalsDisplay("00A01CLWSAYP8FTIBQCIGWHCX", TotalsDisplay.SHOW); DS_1.setTot

  • Will Windows 10 support Multi User Pre-Boot with Bitlocker?

    Currently if you wish to follow UK Government guide lines on using Bitlocker you need to configure Bitlocker to use a minimum 7 digit startup pin. Now this would be device specific so in a business enviroment hundred's of client machines would have d

  • Why can't I Find Taiwan in the Skpye-to-Go "Where ...

    Hi,  Skype-to-Go is a great feature in Skype that really stands out from other similar software, because I can use it without the internet access. However, when I tried to add a new contact, I could not find "Taiwan" listed as "Where do they live" co