I was charged for something I did not buy on I tunes how do you fix this
I have been charged for something from I tunes which I did not purchase actually 2 things
iTunes Store: What to do if your account has been compromised
Similar Messages
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HT204266 I was charged for something I did not purchase. How do I get credit?
I was charged for something I did not purchase. How do I get credit?
http://www.apple.com/support/itunes/contact/
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HT3702 i was charge for stuff i did not buy
i was charge for thing i did not buy
Contact iTunes Support: http://apple.com/emea/support/itunes/contact.html
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Error i was charged for movie i did not order name movie was harry potter andthedeathlyhallowpart2
i was charged for movie i did not order or give any permission to place the order the was harrypotter and the deathlyhallowpart2 my credit card was charged for buying the movie on my computer im sure it was a error and want refund for the movie.
Hi lila-godel,
I have sent you a private message so that we can discuss your billing concerns more freely.
At the top of each Forum page, you will see a small gray envelope icon. This icon will have a number next to it if you have any new messages waiting. To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger. -
I purchased song last evening (Il Volo) and was charged for it.... yet it did not download. Help
Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
http://www.apple.com/emea/support/itunes/contact.html
As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no. -
How do I get a refund for 4 items that I was charged for?
We are all itunes users just like you.
Contact itunes support and ask for a refund -
Why is my itunes acount telling me im being charged for somthing i did not buy?
just recently my dad found out my acount has been charged for an app that costed 3.99. i did not buy it and i cnt even buy enthing period becuase i currently dont have my phone with me it has missplaced. HELP!
THANK GOD someone knows what am going through
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I am being charged for something i did not purchase
My checking account shows I have been charged 58.74 on a debit card transaction to the apple itunes store on dec. 26 there is no description of what was purchased nor did I recieve email confirmation about any purchases on any of my devices. Checking all of my accounts did not find any purchases for that ammount or for that time period. What do I do?
The first thing to do is to change your password to your iTunes Store account immediately, in case someone has access to it. Then call your bank and report the fradulent charge. Finally, you can notify the iTunes Store via their web form:
http://www.apple.com/support/itunes/contact/
though with no record of any such purchase in your Purchase History, it would seem more likely that this transaction did not actually go through your iTunes Store account but rather was a mistaken or fake transaction sent directly to your bank in which case there's little or nothing Apple can do for you.
Regards. -
i just got an email that i was charged $25.97 for 3 apps i never purchased or have .im not sure if its a mistake or a scam..
Change your password.
If you think that your account has been compromised, then contact your credit card company and discuss reimbursement with them and alert itunes support. -
when we report a problem on a purchase we did not meant or authorize how can we track it and find out if we got refunded ?
best
CharlieClick here and fill out the form for assistance.
(35548) -
a message of 500 internal error comes up when I open up Firefox and I cannot do anything. How can this problem be solved? I cannot use Firefox, so I have uninstalled it because it does in work on my computer, but it does work on my desktop and other laptop. This is a new computer, so I am not understanding why this problem is occurring. When I first installed Firefox on my new laptop it worked just fine, but for about a week now it will not work.
Which security software (firewall) do you have?
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls -
I use the latest FF browser and yesterday when I would try to go to
a site I wanted to see, I would be redirected to an advertising site...
Usually it happens from a google search but not always....
I ran the Microsoft Security software, but it did not fix it...Do you have any suggestionsDo a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
How do I get iTunes to remove a charge for something I did not want to auto renew?
How do I get iTunes to remove a charge from my chacking account for an auto renew item that I do not want?
No promises, as this was your fault:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
iTunes Store: Purchasing and managing auto-renewing subscriptions
http://support.apple.com/kb/ht4098 -
HT3702 my card was charged for things i did not order
can u call me about my account
<Personal Information Edited by Host>These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your phone number from your post.
You can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I need help with my account! I need to speak with a real person!
<Edited By Host>http://www.apple.com/support/itunes/
We're all just users here like you. It's also a very bad idea to post personal info like your phone number on a public board like this. (I've referred this post to a Moderator to have it edited out for your security)
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