I was charged twice, but uploading book to the store I receive an error message. What can i do?
Hi, I've been trying twice now to upload an order in iPhoto, and after manyhours of trying I still get nothing but charged twice.I cancelled once (after 2 hours), and after trying again, my credit card got charged again, so how do I proceed from here? Who do I contact to get my money back and how do I get to upload the order?
Thanks for your help!
For the charges - probably Apple will automatically remove them - but to be sure contact Apple support
as to your upload problem - you need to provide details and error messages
did you preview it first -
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
LN
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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
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