I was charged twice for the same download, how can I reverse that charge?

Seems my itunes account was charged twice for the same download, any suggestions on how I can get that reversed?

Click here and ask the iTunes Store staff for a refund.
(107093)

Similar Messages

  • HT3702 I was billed twice for the same products how can I claim my money back?

    Hi I bought TV shows from the ITunes store and was billed twice how can I claim my money back?

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 i was billed twice for the same app, how do i rectify this

    i have been charged twice for the Guardian app. How do i get this sorted?

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT201303 I was charged twice for the same song how do I get reimbursed?

    I was charged twice for the same song how do I get reimbursed?

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204266 I was charged twice for the same app how do I get a refund/credit?

    I was charged twice for the same app how do I get a refund/credit?

    You will need to contact iTunes Support. You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • I was changed twice for the same app

    I was changed twice for the same app

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was double billed for the samer app how doI get credit

    I was double billed for the same APP How do I get credit for the second purchase?

    The necessary links/menus you need to navigate to after clicking the Report a Problem link can be a little tricky to find. See
    Refunds from the App Store or iTunes Store
    Hopr it works out for you (:

  • TS1424 Why was billed twice for the same app?

    Why did I get billed twice for the same game app?

    Contact iTunes support and ask (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201359 I was billed twice for the same song?

    Who do I contact for being billed for the same song twice?

    Mistakes happen... contact iTunes Customer Support and report the problem.

  • I was billed twice for the same thing

    I was playing Farkle Addict 10,000 and I bought chips for $29.99, and I was billed twice. I want only one for $29.99 not two

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT4009 I have been charged twice for the same in-app purchase how do obtain a refund

    I have purchased an in-app application and it has charged me twice for the same thing, how do I obtain a refund or report a problem to App Store

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 Why have I been billed twice for the same movie? Please amend my account

    Yesterday I was billed twice for the same movie Women on the Sixth Floor.
    Can you amend this please?

    These are user-to-user forums, you are not talking to Apple here. If you have a billing issue then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, BIlling & Redemption

  • TS1702 What do I do if I've been billed twice for the same app?

    I recently purchased an app and was billed twice for the same product - why?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • My ipod touch was stolen and I need the serial number for the police report how can i recover it

    my ipod touch was stolen and i need the serial number for the police report how can i get that

    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • HT4059 I was charged twice for the same book. I downloaded it onto 2 devices with the same account. How do I report this?

    I was charged twice for the same book. I downloaded it onto 2 devices with the same account. How do I report this?

    Review your purchase history to ensure that you were charged twice.
    http://support.apple.com/kb/HT2727
    If you believe that you were incorrectly charged, contact iTunes support here:
    http://www.apple.com/support/itunes/contact/

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