I was charged twice in my credit card
where should I write to solve this problem?
Hi there
I'll arrange for someone to contact you regarding this.
Thanks
Bev
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To whom it may concern at apple store. On 12 2013 I bought a game to my son and for some reason i bean charge twice for the same game
apple receipt #204050687617 and 204050687618 first it was a message that my account was expired and say try again and after that apple is charging
twice to my credit card. When I just need to be charge one.Yes, you should not be charged twice for a purchase, but as a user and not an Apple employee there is not much I can do except try and point you to the Apple people who can resolve this for you.
Again: http://www.apple.com/emea/support/itunes/contact.html -
Hi yesterday I bought in my app store the OX Mountain Lion and couldnt download....it say that wasnt available for mexican store, but still was charge in my credit card... what do I do... is any phone number for customer service here ???
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
HT3702 I have a purchased that was billed twice to my credit card.
I purchased a In app game and now my credit card shows being billed twice. How do I contact someone about this?
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
I just download music to my ipad music and they charge me twice to my credit card
on Jan 7 i was downloading music to itune using my credit card, i was charge twise to my credit card visa, how can i get back $8.99 back to my credit card cna someone help me?
< Contact Info. Edited By Host >How to report an issue with Your iTunes Store purchase
Make sure and report the duplicate charge to your credit card account company.
Apple - Support - Express Lane - Issue Description -
I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise
If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My recent bill was 7.44 but I was charged the same amount twice on my credit card, I'm wondering if that is a hold that's gonna clear or a mistake?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
What can I do if my last purchase in LUDIA - PLANET FISH was charged twice in my VISA credit card?
Go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards. -
My Credit card was charged twice when I bought the new iMac.
I ordered the new iMac, and I was charged 1400 twice on my credit card. What am I supposed to do about this?
I have had the same problem today. Bought a new iMac and iPad Mini on 11/02/2014 and it came to just over £1300. Today (13/02/2014) I checked my online banking to find that I had somehow gone £941 overdrawn. Looking at my bank statement, Apple had charged me ANOTHER £1300 again today! I will be charged hundreds of pounds for going so far overdrawn.
Will be visitng the store tomorrow to bring **** upon whoever I talk to first. Expecting them to refund the £1300 taken from my account for the second time, pay for the fine for going overdrawn and I will also be pushing for some sort of freebie for the grief this has caused me.
It meant that today I could not pay for parking after I left uni which made me over an hour late for work, making my manager angry and loosing me out on an hours pay.
Not a happy customer. -
HT201318 My credit card was charged twice and how do I delete a purchase?
My card was charged twice after I changed my storage plan so I want the second charge to be taken off.
In the receipt of the purchase sent to you by email, click report a problem to have the issues taken care of.
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My credit card was charged twice
Hello, i was charged twice for the same item. how do i get it refunded?
How to report an issue with Your iTunes Store purchase
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Best Buy Gift Card was charged twice.
I recently placed an order on Best Buy.com and it said there was an error. After I tried again, it went through, but I noticed that I had only $3.28 left on my gift card. My gift card balance before the transaction was around 77 dollars. I thought that was peculiar. The trade-in I made a couple weeks ago on 12/26/14 gave me 77 dollars for trading in Assassin's Creed Unity and Call of Duty Advanced Warfare on the PS4 for 26 and 21 dollars respectively. Additionally, there was a 50% bonus trade-in that week for video games and on top of that I have Gamer's Club Unlocked, which gave me an extra 10% on video game trade-ins. All that would have came out to $77.55.
I think that BestBuy.com charged my card twice, but there is no way to confirm it. Either that or Best Buy had given me less for my trade-in.Hello lucknotluck,
Welcome to the forum. I'm sorry to hear you were having troubles when placing an order on BestBuy.com. It certainly would be frustrating to be charged twice for one order, and I'm truly disappointed this has caused you to cancel your order.
Using the e-mail you registered on the forum, I was able to view the order, and transaction history. It does look like your gift card was charged twice, but the good news is that our customer support agents have sent you a new gift card with the missing balance. You should see this card arrive within 10 - 12 business days. If you do not see it arrive within this timeframe please let me know.
Thank you again for visiting the forum, and please do not hesitate to let us know if you have any further questions or concerns.
Maria|Social Media Specialist | Best Buy® Corporate
Private Message -
HT204266 I was charged twice for the same app how do I get a refund/credit?
I was charged twice for the same app how do I get a refund/credit?
You will need to contact iTunes Support. You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
TS1424 my purchase was charged twice, how can i ask for a credit
my app purchase was charged twice, how can i ask for a credit
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT1933 i was charged twice for a "in app purchase" how can i fix this?
i wanted to take advantage of the Fitstar June sale event, so i went ahead and purchased the "get lean" program which was $7.99 coming out to be $8.65 with tax. Today i noticed that i was charged twice for the exact same app. How can i fix this?
Contact the iTunes Store staff, or the application's creator, or if the purchase was charged to a credit card, dispute the charge.
(113091)
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