I was clsoing Word and suddenly everything on my desktop opened - I had to close each one and then a page requesting guest access to Cisco appeared. I cannot access any of my websites or bookmarks now. What do I do - or what did I do?

I was closing Word, was on my desktop page when suddenly all my windows on the desktop opened at once. I had to close each one and then a page requesting guest access to Cisco appeared. It required a password ( ? ) which I do not have. Now I cannot access any of my webpages or bookmarks, including mail etc. I have no idea what I might have done to cause this problem. I am not particularly savvy and don't know where to begin.

daveynielsen wrote:
So my question is... if you took the time to read this.. why in the world did everything stop working with wi fi and out of nowhere asked me to use a blackberry data service plan?
Because, without THE BlackBerry Data Plan, you will only have use of your WiFi HotSpot browser, and that is that. No email, none of the RIM data application features like AppWorld or the BlackBerry Facebook application.
It worked at first, because you probably had leftover provisioning Service Books from the previous owner, I am guessing (you mentioned "checked with my seller).
To me, seems be working as suspected.
daveynielsen wrote:
Well, naturally i figured everything else would work on a wif connection.. like the iphone. Even though you dont have the 3G data plan one can still access email, web, and aps.
Not quite, you must still have a data plan for the iPhone.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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I was clsoing Word and suddenly everything on my desktop opened - I had to close each one and then a page requesting guest access to Cisco appeared. I cannot access any of my websites or bookmarks now. What do I do - or what did I do?

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