I was cut off from the support chat and can't get back on re: re-installing PS after uninstalling
I'm using a MacBook Pro (Retina, 15-inch, Mid 2014) and CS 6 from a dvd
Keyboard shortcuts suddenly disappeared and I was unable to reset them.
I held down cmd-opt-shift and started Photoshop. Saw "Delete Photoshop Settings file", released the keys, clicked Yes, and let Photoshop finish loading. Rebooted computer. Still nothing.
I uninstalled PS, tried to to install from dvd and gave me "The serial number you entered is invalid."
Contacted Adobe support chat and Naveen gave me a download link. Still gave me: "The serial number you entered is invalid."
Then firefox crashed. Tried to get back on chat and could not and now my only "recommended option" is Forums. So here I am. Don't think that there's much anyone can do to help as I have uninstalled PS, but hoping to hear from Adobe support...
Got back onto chat but have to contact tech support during their PST hours
to deal with keyboard shortcuts problem.
On Mon, Mar 9, 2015 at 6:40 PM, Kartikay_Sharma <[email protected]>
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