I was doing OS5 help update iphone but now no longer connects to PC and iTunes does not see the phone
I was doing OS5 help update iphone but now no longer connects to PC and iTunesdoes not see the phone
Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.
Similar Messages
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My laptop and itunes are not seeing my ipod classic. the ipod is charging, so it sees the macbook. But the macbook doesn't see it. I have the most recent itunes loaded. the usb connection is fine. I've rebooted the laptop, I've rebooted the ipod. I don't know what else to do. Help, please.
Hey sdm7171,
To troubleshoot your MacBook not seeing your iPod, you'll want to follow along with the steps in this article;
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Sincerely,
Delgadoh -
Phone was not updated on time so it automatically shuts off and you get a plain black screen until it is recovered and updated. Well when i did the update and recovery I received an error. I went through the steps to fix the error, I had to restart my computer and now the phone isnt recognized on my computer or in itunes. The screen is still completely black so pushing the home button and plugging in to computer still does nothing. Device manager shows nothing in usb port, and apple mobile device software is installed and running. Any help?
Hello agardner37701,
I found some steps you can take when your iPhone is not recognized by iTunes when in Recovery Mode. I recommend reviewing the steps in the section titled "If the device is not recognized while in Recovery Mode" under step 5 in the following article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M. -
hello , ive reset my iPhone 5 and the option i selected was the one where all you content gets removed as i wanted , but now my screen has gone black and all that appears is the white circular loading sign which keeps spining. it won't stop ? help?! im not able to access my iphone becasue of this and i dont know what to do
I just tried deleteing every smart mailbox and re-constituting a few. This went OK until I made one that had to reference a Gmail IMAP 'folder' and as soon I did that ... BAM! ... the infinite spinner appears.
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I am trying to update my iphone 3GS software but itunes just says that this is the current version of itunes, it does not see the phone update - anyone know how to get the phone updated?
Mike
I have done that and it is through pressing that update, which tells me that there is anew version of iphone software, that the prompt comes telling me that this is the current itunes? -
My iPhone 3Gs is now no longer a recognised device on iTunes after I downloaded the new iTunes with iCloud software, but it does recognise my iPad2??
I run both Mac and a PC and have iTunes on both, which has previously recognised my iPhone. I had updated my Mac with the new iTunes software with iCloud and updated my iPad2 just yesterday. I then wanted to do the same with my iPhone today, but my Mac wouldn't recognise the device so I tried it on my PC, which recognised the phone but told me I needed to update my iTunes and this in turn wanted to update my iPhone software. After completing all this and restarting, my iPhone now shows the iTunes icon with the USB plug pointing towards it, obviously wanting me to plug it in to my computer to re-connect with iTunes, but now neither of my computers recognise my iPhone and my PC states an 'Unknown Device'. My Mac doesn't even see it. Can anyone help as I really need to get my phone working?? ThanksHold down the Home and Power button for 20 seconds. And try to update again.
Also read and follow this:
http://www.apple.com/support/iphone/assistant/restore/ -
How do I fix the compatibility issue between my iPhone 4S with iOS 7 and my Pioneer car stereo? There was no problem with iOS 6, but now I get a message saying "this device is not compatible" and so I can't use Netflix for example. How do I fix it?
This is a typical response from the manufacturer. Did you try the fix that Lawrence mentioned. When Apple or any other phone manufacturer update phone software, they have the latest Bluetooth installed. It is usually the problem with the radio manufacturer that they devices are using the older Bluetooth protocols. You can try this support document http://support.apple.com/kb/TS3581 and see if anything there helps, but generally it requires the radio manufacturer to update their firmware.
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I tried to update my iphone through my itunes and recieved an error message. The phone then became frozen on the conect to itunes screen and I can not use the phone. I tried to reconect to itunes but it does not recoginze my phone it just stays frozen.
Try recovery mode as described here. You may have to try to get into recovery mode more than once to succeed.
http://support.apple.com/kb/HT1808 -
I have the iphone 4 and PC with Windows Vista Basic. When I bought my iPhone syncs with iTunes on my computer, but now when I try to sync it tells me that Mobile Device Service was closed and I can not synchronize the phone. Try restarting Mobile Device Service and uninstall and reinstall Itunes but still giving me the same error.
http://support.apple.com/kb/HT3965
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how come i was upgraded iso6 on my iPhone, but now I couldn't link up to iCloud, it keeps asking my icloud password then failed login. But my iPad upgraded it works!! how to solve my iPhone using iCloud?
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/). -
I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me
I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
Thanks,
Nathan. -
I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call
Hey there jjroca,
It sounds like you are unable to make or recieve phone calls because the screen goes black. I would start by quitting all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If that does not resolve the issue, I would use the troubleshooting in the following article, named:
iPhone: Troubleshooting issues making or receiving calls
Thank you for using Apple Support Communities.
Take care,
Sterling -
I plugged my usb cable connected with my iphone 4 to the computer, and then it shows up as Iphone, but there is no button to sync, and when i manually drag the files into the storage it would say "Device is no longer responding" and it just would not work... Please help me and quick
You need to check out the User Guide here: http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
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i am syncing my ipod but it comes up with a error saying itunes could not backup the ipod because the backup was corrupt or not compatible with the ipod, what do i do?
As I said the iTunes program on the computer. You open iTunes on the computer and go to the View menue in the upper rightand then click on preferences. Go to Devices and delete the backup.
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