I was double billed for the samer app how doI get credit

I was double billed for the same APP How do I get credit for the second purchase?

The necessary links/menus you need to navigate to after clicking the Report a Problem link can be a little tricky to find. See
Refunds from the App Store or iTunes Store
Hopr it works out for you (:

Similar Messages

  • HT204266 I was charged twice for the same app how do I get a refund/credit?

    I was charged twice for the same app how do I get a refund/credit?

    You will need to contact iTunes Support. You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • What do i do? I got billed for the same app twice

    I got billed for the same app twice.

    If this is from the iTunes Store, go here to report the problem:
    http://www.apple.com/emea/support/itunes/contact.html
    If this is from the Mac App Store, go here:
    http://www.apple.com/support/mac/app-store/contact/
    This forum is for questions about the Communities themselves.
    Regards.

  • HT201359 I was charged twice for the same app. How can I get refunded?

    I was charged twice for the same app that my son accidentally loaded.  How do I get refunded?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT201303 I was charged twice for the same song how do I get reimbursed?

    I was charged twice for the same song how do I get reimbursed?

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 doubled charged for the same app

    Why am I getting doubled charged for the same app

    Could you be more explicit, this is a user forum. Apple does not answer questions here. We are not mind readers. What app? How do you know that you were double billed? Was it with the same Apple ID or with two different IDs?

  • I was changed twice for the same app

    I was changed twice for the same app

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was charged twice for the same download, how can I reverse that charge?

    Seems my itunes account was charged twice for the same download, any suggestions on how I can get that reversed?

    Click here and ask the iTunes Store staff for a refund.
    (107093)

  • TS1424 i was billed twice for the same app, how do i rectify this

    i have been charged twice for the Guardian app. How do i get this sorted?

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT204088 billed for the same app twice

    I have noticed I get billed on occasion for the same song or app twice.  My 12yo daughter has an iphone too, and the double billing comes from her device. doesn't itunes recognize that an account has alreay purchased something?

    Not if they keep clicking on the store to re-download. There are multiple verisons of the same songs on the store, so each one is considered different. To re-download properly, do this:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
              http://support.apple.com/kb/HT2519

  • HT201272 want to know why my account was charged twice for the same app on 2 different dates

    im trying to find out y my account was charged twice on two sepprate dates 4 the same thing?

    Did you re-download them on the second date from the main part of the store instead of the Purchased tab ?  You can contact iTunes support via this page and ask them what happened (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201303 I have been billed for the same app twice

    The app doesn't cost much ($0.99) but it still irritates me that this "glitch" or "error has occured.
    I do not insist on a refund but i would appreciate it if apple would look into this mistake and fix it for the future.
    Thank you.

    http://www.apple.com/support/contact/

  • TS1702 I was double billed for an app. What do I do?

    I was double billed for an in-app purchased  They say it's in eligible for a refund.  Now what?

    http://www.apple.com/support/itunes/contact/

  • TS1702 charged twice for the same app

    I was charged twice for the same app. How can I get a refund?

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • TS1702 I was billed three times for the same App. what do I do?

    I was billed three times for the same App what do I do

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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