I was editing photos and it was getting stuck or frozen and working really slow, so I attempting to close aperture and reopen it but it won't quit aperture and now it won't open up to my photos either. Any ideas?

I was editing photos and it was getting stuck or frozen and working very slowly. I attempted to restart the computer but it would not allow me to quit aperture. Now aperture appears in my toolbar but will not open up so I can work on any photos. Any ideas?

Did you try opening from the Applications folder?
Depending on how far that gets you, I would also take a look at the Troubleshooting Basics.

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I upgrades my iPAD 3 to iOS6 and now I can't open my Safari RSS bookmarks. Any ideas to help?

I upgrades my iPAD 3 to iOS6 and now I can't open my Safari RSS bookmarks. Any ideas to help?

I've installed 3 different RSS readers and none of them "grab" the default flag for RSS feeds.
I've also uninstalled the Podcasts.app, then re-installed a couple of the readers and Safari still has no idea what to do with them.
What's most annoying is that Safari declares it doesn't know what to do with a feed and offers to load the iTunes Store so I can pick an RSS Reader to install, and then the iTunes app declares it can't connect to the store (even when I'm already on the store or downloading an application at the time).
And yeah, I've tried the fixes for the cannot connect errors (Date/Time flip, reinstall bought app, setting DNS to Google even though it was already fine, and clearing Safari's cache just in case).
This is absolutely pathetic.

After updating Firefox and Java, Firefox gets stuck loading,will not work, and I have to use End Now to exit it.

I started to have problems after I updated Firefox and then I did a Java update, hoping this would help. Firefox will not finish loading, it gets stuck, I cannot go to websites with it, it is stuck. Then when I try to close it down, I get the message that it is not responding and I have to use" End Now". I am having to use Internet Explorer as my browser, which works fine. My computer is a six year old quite feeble PC with a 37GB hard drive with only about 5GB of available space left.

Yes, you will lose all your data stored on the sync server if you reset the sync (recovery) key.
If you do not keep changes after a restart then see:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.org/kb/Preferences+are+not+saved
Is the password manager working properly?
You can find the sync password and the sync key in the password manager on the computer where you originally created that sync account (email).
*Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
Look for:
* chrome://weave (Mozilla Services Password)
* chrome://weave (Mozilla Services Encryption Passphrase)

I purchased Lightroom 5 in December 2014. It was my understanding that I would get free upgrades when new versions come out. I attempted to download LR 6 and it said that the download was happening but there was no progress bar showing. I left the down

I purchased Lightroom 5 in December 2014. It was my understanding that I would get free upgrades when new versions come out. I attempted to download LR 6 and it said that the download was happening but there was no progress bar showing. I left the downloading screen open for 3 hours but nothing happened.

Robert,
You can purchase Lightroom 6 as a part of the creative cloud photography package, part of creative cloud, as a stand alone product or as a product upgrade.
If you purchased lightroom 5 as a perpetual product rather than the creative cloud, you would need to purchase an upgrade to Lightroom 6. Udpates are free for stand alone versions, but upgrades need to be purchased.
If you need to purchase an upgrade to a perpetual license that you downloaded or purchased at a store, see this link: Products . Scroll down to lightroom and click "buy". Click on the selectable text by " I want to: "and select "upgrade".
If you are trying to install Lightroom CC 2016 as a part of a creative cloud subscription, you should be able to download and install Lightroom CC 2015 from the Creative Cloud site. Since Lightroom CC is a new product, it will not show as an update in the Adobe Application Manager. Instead, press the install button next to Lightroom in the Application manager. If you don't see "install" by Lightroom in the application manager, please first try signing out and back in: sign in and sign out of the Creative Cloud desktop app
If you still have issues, see option 2 in this link:
Lightroom doesn't launch or quits automatically after splash screen
Regards,
Pattie

I purchased a movie through iTunes and the movie gets stuck on the opening screen and will not play. Has anybody had this happen? And if so is there any solution?

I purchased a movie through iTunes and the movie gets stuck on the opening screen and will not play. Has anybody had this happen? And if so is there any solution?

Hey Christian,
I'd follow the troubleshooting steps below, from this article:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
See if that resolves the issue and gets your video playing again.
All the best,
David

I updated my Macbook Pro last week to Lion. I went to go import pictures from a memory card to my iPhoto, but only a portion of them loaded before my iPhoto froze and I had to Force Quit it. Now iPhoto won't even open... Help!

I updated my Macbook Pro last week to Lion. I went to go import pictures from a memory card to my iPhoto, but only a portion of them loaded before my iPhoto froze and I had to Force Quit it. Now iPhoto won't even open... Help!
Please! I need an answer fast!!!!

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

My itunes kept saying it needed to update. So I tried it and then it wouldn't update, so I force quit it. now it won't open at all :(?

my itunes kept saying it needed to update. I tried it and then it wouldn't stop trying to update. So I force quit it. Now I can't open itunes at all. I tried option/command and safe mode, it won't open at all

Are you using a very old version of OS X? Are you using a very old computer?

HT201413 Was following prompts to update my ipod to iOS6 and itunes says the ipod needs to be restored, but when I follow the prompts to restore it says it can't find the ipod? Any ideas?

Was following prompts to update my ipod to iOS6 and itunes says the ipod needs to be restored, but when I follow the prompts to restore it says it can't find the ipod? Any ideas?

Did you try removing and reinstalling all the Apple software using:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

For some inexplicable reason, Safari 5.1 will not open in Windows 7. It appears in task manager briefly and then disappears. No windows open; I have tried everything. Any ideas??

For some inexplicable reason, Safari 5.1 will not open in Windows 7. It appears in task manager briefly and then disappears. No windows open; I have tried everything. Any ideas??

I fixed the issue. It was related to the DEP settings on my windows machine.

I was trying to burn a CD from a playlist but it keeps burning the CD out of order. The shuffle button is not selected. Any ideas?

I was trying to burn a CD from a playlist but it keeps burning the CD out of order. The shuffle button is not selected. Any ideas?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Have a Droid Razr M that is stuck in the reboot screen. I tried a hard reboot and a factory reset, and it still gets stuck in the reboot screen. How long should I wait for the reboot to occur until it starts back up?

Have a Droid Razr M that is stuck in the reboot screen. I tried a hard reboot and a factory reset, and it still gets stuck in the reboot screen. How long should I wait for the reboot to occur until it starts back up? I tried the steps for a factory reset given on this site, but it still does not want to work. Any help would be greatly appreciated.

Hello otter314!
Let's take a look into this to see if we can figure out what happened. When did this begin? What's the software version of the device? Do you remember what was happening with the device right before this started? Please supply me with some additional information, I'm happy to help with a resolution!
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

How do I find which photo iPhoto is telling me I have a problem with? I'm trying to buy a book I've formatted, but in place of the filename, it just calls it "(null)". All of the photos I'm using have names.

How do I find which photo iPhoto is telling me I have a problem with?
I'm trying to buy a book I've formatted, but in place of the filename, it just calls it "(null)".
All of the photos I'm using have names.

That same one others seem to have gotten: "Unable to Assemble Book -- There is a problem with the photo with the filename “(null).” The full resolution version of this photo either cannot be located or is corrupt. Please replace this photo or delete it from your book"
I've tried restarting iPhoto with the option and command keys pressed, and asking it to repair permissions, but still have the same message...

I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

Normally, I would suggest restoring the iPad and uninstall and reinstall iTunes but you have done both of those things - more times than you ever imagined!
Have you thought about turning auto syncing off?
Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
If you do this you can backup the iPad right away before it syncs. You may want to go into all of the iTunes tabs and just make sure that all of the current content on the iPad is selected to sync before you actually do sync.
This doesn't solve the problem, but it would prevent the automatic sync and erasing content. Hopefully, in the next few days- when iOS 5 is released - you will also be relieved of this weird iPad behavior - since the iOS devices are supposed to become PC free.
BTW - and this is no excuse for what you are experiencing, but I have found that some of the game apps that I had on my iPad turned out to be quite troublesome and after I removed them, my problems went away. I know that is almost sacrilege with regard to the Angry Birds addiction .... But I'm just saying ...

Hi I have accidently wiped recovery part of my hard drive and computer won't load up with the disk either any ideas to create disk utility

Hi I've accidently wiped iso x off my computer and recovery and my disk won't load either any idea how to get disk utility on a disk

Care to share which OS you are using? iOS is for mobile devices.
Were you trying to use a system disc? The one that originally came w/the comp?
Which model iMac are you using?
==============
Your system profile is a complete blank.
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602
CLICKY CLICK-----> Help us to help you on these forums

Itunes progress bar is not moving and music won't play. I also have no audio from my laptop at all. Any ideas? I am running windows 8.

Have had no previous problems with iTunes but for past two weeks my I tunes progress bar is not moving and music won't play.
I also have no audio from my laptop at all. Any ideas? I am running windows 8.

I'm having the same incredibly frustrating problem. I have 50-60 GBs of music and now literally ALL OF A SUDDEN most of my mp3s won't play in iTunes. Of the songs that do play, many of them sound garbled (almost as if you were listening to them underwater). As others have noted, the songs do in fact play properly in other media players (VLC, MPC, WMP, etc).
I feel like I've tried just about everything but I can't seem to fix the problem. Nor have I been able to find any viable solutions after hours of scouring the internet. Here is a list of the steps I've taken so far, in chronological order:
1. Closed/re-opened iTunes
2. Re-booted computer
3. Uninstalled/re-installed iTunes
4. Tried deleting songs from iTunes library and then re-adding them, but after dropping files into the library they don't show up at all, iTunes refuses to import them
5. Downgraded from iTunes 8 to iTunes 7
None of these things have helped at all and I am amazed that even after completely uninstalling iTunes 8 and then installing version 7 I'm still experiencing the same problem. And, on top of things, I've found that iTunes 7 is not recognizing the ID3 tags for many of the songs it does import.
My apologies for the length of this post. I just want to be specific and provide as much info as I can so that maybe we can find a solution to this thing.
So, any help would be greatly appreciated. Thanks!

I was editing photos and it was getting stuck or frozen and working really slow, so I attempting to close aperture and reopen it but it won't quit aperture and now it won't open up to my photos either. Any ideas?

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