I was fixing a paper jam on HP6700 and now I can't turn it back on.
I was clearing a paper jam and my printer lost power now I can't get it to completee the boot up. It stats to then tells me I need to shut down with the power button not unplug or turn off the power bar. I answer OK and then the printer turns off. The green light on the power supply goes out. I have to unplug it and then replug it back in and we go through the same routine with the same result. I got out my volt meter and the Power supply is only putting out 2.6V center peg to one side peg and 1V center to the other side peg. On the back is says 100/240 in, +32/+12 out. I think I need a new PS.
Furrow1945,
Welcome to the HP Community Forum.
You might indeed need a new power supply.
Anyway, here is the official document on the subject in case you would like to kick it around a bit more:
The HP Printer Does Not Turn On or Respond When the Power Button is Pressed
References:
HP Officejet 6700 Premium e-All-in-One Printer - H711n
HP Officejet 6700 User Guide
HP Parts Store
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur
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