I was getting the update to the new software update and it started installing then the iphone 5s went black and has not come on since..
any suggestions to get the phone up and running hard reset has not worked plugged to intunes and not even registering...and y way to get the phone back up to finsh the update..
I actually figured this out by myself. lol
If you hold down shift while pressing the "restore Iphone" button on Itunes it gives you the option to restore from anywhere you want to. So I went into my Itunes folder under AppData and Iphone Software backup and I restored my iphone from a backup. I'm selling my Iphone 4 right now and buying an HTC One or an LG G2.
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My iphone 4S went black and will not do anything. It was in my hand when it happened. It is 14 days hold, and has not had nay other problems. Anyone know whats up?
Is the phone charged? Did you try connecting it to a charger? Try a reset of the phone, hold the sleep/wake and home buttons together until you see the Apple logo and then release, ignoring the slide to power off screen if it appears. This will restart the phone and will not have any affect on your data. See if that takes care of it.
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The screen on my iphone 4 went black and began to vibrate for half hour before it died completely. Anybody know if this can be fixed?
Ok? Why not? It is an original iphone 4 that I bought in a store .....No jailbreak.... I have had it for almost 2 years without problems and was on the facebook app when it happened .. I have over 1200 pictures that I want to keep .... 6 months since the lastsynchronization, unfortunately
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I bought 2 iPhone 5 and received on 17 Dec but both are with rattling noise like loosing parts then I ask for replacement but courier has not come as appointment. Now I still have the defective iPhone 5 with me though I have planned to give as Xmas gift.
I bought 2 iPhone 5 and received on 17 Dec but both are with rattling noise like loosing parts then I ask for replacement but courier has not come as appointment. Now I still have the defective iPhone 5 with me though I have planned to give as Xmas gift.
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was trying to send movie by email ipad said file to large do you want to reduce and send, i said ok, hit send, screen went blank and little circle keeps running round and round and wont stop.
how do i fix this and what is going on?"try to restart the iPad, if you can't access mail, try to hold restart by pressing home button and Lock button together."
You should click Reply in the specific message you are responding to. -
I was having trouble with synching my iphone 5 since the new operating system was installed. But I was waiting for my 6+ and figured it would be solved with my dandy new phone. No such luck. I downloaded a great deal of music and then added to it and synched again. Music gone, except paid for stuff bought on the phone. So I added more and tried to load it again, and it did. But now, I was afraid to add anything, backup, and synch for any reason as it takes 12 hours + to load my music.
So, I went back to basics and looked up the procedure. It does say that if you make a change, " you should hit the apple button before you synch." Which one?
No info on what they mean. And clearly this is a change. I'm feeling stupid, but lately, Apple makes changes and expects you to intuitively figure them out. I usually do but was stumped here. It might be nice to get a heads up when changes occur.
Please help !
Oh and also, I can't seem to download ringtones I have created.I am syncing my iphone to my iTunes account and then I do a backup and also making sure all updates are current. Then by going to the my phone and then going to the right and selecting the restore my iphone.
Here is a picture of what I get -
I've tried to charge it and i've tried to reset it but it won't even connect to iTunes. Please help!
Don't know why it happened, but if you can't enter the passcode, you'll have to restore the phone to remove it, as explained here: http://support.apple.com/kb/HT1212. If you're running iOS 7 with Find My iPhone enabled, you'll have to force it into recover mode to restore it, as explained here: http://support.apple.com/kb/ht1808.
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My iphone screen went black and none of the buttons wok after putting on my dock.
my iphone went black after i out it on my dock. its completely unresponsive, ive tried to reset it but nothing happens.
If you have got a different USB Sync cable try to charge your iPhone with that as there are possibilities that your current USB cable or Power Adapter is not Charging your iPhone. If it still doesn't work make an appointment to Nearest Apple Genius Bar
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My old computer crashed and I had to get a new one. I was unable to save anything from the old computer. Is there anyway to get my music from my Ipod to my new computer without having to start over with the old cd's again
Hello cheech07,
The following article contains directions that can help get you back on track with iTunes. I'd recommend picking up at 'Part 5' of the 'External drive' section.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Cheers,
Allen -
I just downloaded a new software update to my ipod touch and now the ipod and screen are frozen. I received a message that the download was not successful and now my screen is showing the blue round itunes symbol with an arrow pointing to the symbol and shows a cable below it. I have tried the restart of pushing the two buttons together and waiting 10 seconds for the apple symbol which appears and then go backs to the same stuck symbol. My computer is not recognizing the ipod either and will not connect. What needs to be done? Thanks.
Try manually placin the iPod in Recovery Mode and restore via iTunes.
Next try DFU mode and restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I just downloaded a new software update on my I-phone5. As part of the process I was asked to sign in to iCloud and enter the password for an ID that I've long ago deleted with Apple. Anyone know why my new apple ID isn't coming up?
No. The problem is that when you changed Apple IDs you did not update your Apple ID to reflect the change, so your phone is still associated with the old ID. You will need to un-associate it. The process is the same as what you would do if you sold the phone. See: http://support.apple.com/kb/HT5661
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was downloading the new software update on my iPhone when it froze and has been in that state for more then 15 hours.
tried turning it off didn't work. tried pressing buttons didn't work.
tried unplugging it and waiting for the power to die hasn't worked
tried the steps on the webiste but they didn't work
tried working it from the laptop doesn't connect because i can't put in the passcode.
also tried calling iTunes support but due to the holiday no one is answering
what can i do i need my phone!!!
thanksi was able to access the phone by pressing down on the off button and home at the same time
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When updating my iphone with new software it came up on screen with the cable and itunes sign (which is what I should get when restoration has been completed) yet it is still saying restore. I have tried 3 times and the screen won't change. HELP!
If the sign does not go away it has not completed the restore. So you are incorrect when you say it "keeps completing the restore" if that message is still displayed.
Do you get an error message? If so, what is the error number? -
After upgrading my ipad to ios7, its battery is getting charged way too fast and it drains at the same rate. I have been waiting for a new software update,to fix this, and nothing yet.....
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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Is anyone else having problems with the new software update for macbook? I get random clicking and flicker an movement of the pointer!
OS X 10.7 Lion, 10.8 Mountain Lion & 10.9 Mavericks
Reset Password starting from Recovery HD
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”.
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