I was gifted a app store 50$ gift card but it wont let me use it because I'm in the UK store. I can't change my location because of the credit card associated with the account and my phone number please help
I can't change my location because of the credit card associated with the account and my phone number please help
Gift cards are country specific.
They can only be used inside the borders of the country of issue.
Similar Messages
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Every time I try to reset my security questiogns they send the email to an email account that has been closed for a couple of years.
I do not understand why they can't send it to the other 3 email addresses that I have associated with my account.
I have had an itunes account for so long that I don't ever giving any answers for security questions. Help please.See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
i order an ipad 32 and cancel it because i want the 64gb one, how can i get my money back on my credit card?
Did you order from the Apple on-line store? If so, see this link about canceling the order. However, it may be too late.
http://store.apple.com/us/help/viewing_changing_orders
Cheers, Tom -
I have Itunes credit but it wont let me use it and keeps asking me for credit card information like it does if you dont have enough credit to pay for what you are buying. I tryed just clicking none but it wont let me, how do you get it to just take money from your itunes credit, not off a credit card?
I would contact iTunes:
Contact iTunes -
we got a new computer and i just downloaded itunes. im trying to purchase a song and it wants me to verify my credit card accout. its asking for me to enter my security code from my card but it wont let me click on the box to enter it????????
You probably ran into blocks & locks.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
They'll sort it out. -
Trying to download songs from Itunes store. Keeps saying unable to connect. I have tried from store on computer and on phone. Please help i have weddings to do and need these songs!!!!!!!!!!!!!!!
Hey everybody Amazon.com works perfectly and no problems so Bye, Bye Itunes fix your junk *** program and ****** customer service telling me it's my computer and connection. Oh is that also why my phone can't download them either on a seperate cell network. Nice try garbage In the time it took for them to run me around i downloaded the songs i needed via Amazon.
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I live in Australia but when I upgraded to IOS6 it changed my App Store region to the US. How can I change it back? I have been trying to find the answer.
Contact iTunes support & request they clear the balance:
http://www.apple.com/support/itunes/ -
i bought an iphone4s on a pawnshop but it wont let me use it it says This phone is currently linked to an apple id sign in with the apple
If it has iOS 7 installed Activation lock will prevent using until it is unlocked by the Apple ID of the previous user
or that ID is removed by the previous owner from the iPhone
See here
http://support.apple.com/kb/PH13695 -
after ios 5.0.1 update my iphone 3gs stopped writing some letters (t, f, c) and some "5" number. please help. !
and the unlock slider is not working properly, i have to slide many times to open the phone.Same problem.
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I tried to change the e-mail associated with my apple account because my school was closing and I knew I would no longer have accss to that e-mail account, however now all 3 of my devices ( 2 ipads & 1 iphone are screwed up as far as the e-mail accounts associated with each device and the passwords. I have tried all the on-line support/suggestions and took my devices to a local Apple store and no one/nothing helps.
Does anyone have a solution? I can purchase new apps but I cannot update any of the apps I have to any of my devices.
<Email Edited By Host>Unfortunately, it says I can't delete anything without the missing password.
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how do I add an ipad to devices in my itunes account which was previously associated with another account?
Just sign into your own ID in Settings>iTunes & App Store. Sign out of the old ID and sign into your ID. I get the feeling though, that there is more to what you are trying to do or want to do and I'm not understanding or you are not explaining completely.
If this is a previously owned iPad, it should have been erased before you got possession of it. -
How can i change my location because icant updated my files and download
how can i change my location in my i phone i cant updated my files or even download
You need to be:
1. In the country
2. Have a credit card for that country
3. Billing address must be the same as your credit card -
I have been using the same debit/credit card for my iTunes account since I opened it. It would not allow me to make purchases yesterday, saying that my card had been declined. Nothing is wrong with my card (I have used it at other places), and I have double and triple checked the information. Does anyone know if iTunes no longer allows the use of debit/credit cards to make purchases?
In reading a former reply the replier stated "Make sure you enter the code exactly as it is on your card". Meaning the 3 digit number on the back of your card not the pass code you enter into an ATM or when making a point of sale purchase in a store. The security code refers to the number on the back of your card not the pass code you use when making a purchase.
After making this change my account was set up with no problem. -
I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!
Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
ITunes account balance $25 with iTunes card but won't let me use it...
Ok I got 25 bucks in my iTunes account, but when I try to download somthing with my phone it tries to charge it to my debit card which has nothing on it. How can I resolve this problem???
You had a purchase total of $25.95 but a credit of only $25.00, so the iTunes Store will try to put the extra $.95 on another form of payment before it can process the order. If the card fails, the Store will hold a "balance due". If you redeemed another prepaid card, the amount due would probably be taken out of the total. If you fix the problem with your debit card, the balance due will probably then be automatically billed to the debit card, though I'm not sure.
I don't know why the iTunes Store isn't accepting your Missouri access card, but it's apparent that it's not an iPhone problem. If nothing on this web page:
http://www.apple.com/support/itunes/store/creditcard/
helps, use the form at the bottom of that page to contact the iTunes Store about the problem.
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