I was given an iPad years ago as a gift....it was registered in my wife's name at the time...since then, I have gotten most everything switched to my Apple ID and password, but my iCloud is still popping up asking me to log in
MMy Ipad was a gift from my wife years ago...an ipad 2 I believe. It originally was registered in her name and email so it was a suprise...I have since gotten most everything switched to my own Apple id account.My problem is with the iCloud...it still pops up asking me to log in...its still in my wife's name with a long defunct email address.No one remembers the password.How can I switch this to my current iCloud account or delegate this old iCloud id entirely without a password?
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
Similar Messages
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How can I change my iCloud ID and password? I change my Apple ID and password and I thought that would also change.
maryfromwexford wrote:
To answer your question, I just painted the old one.
Good. That's the correct way to do things.
Post back if you need additional assistance. -
I reset my apple id and password but my old id still comes up basically telling me it hasn't been reset and keeps me from logging in on various things. Any help would be appreciated
In the Settings app
Settings > iTunes and App Store > tap on the Apple ID that shows there > Sign Off
Then sign in again with the correct Apple ID and password.
I'm not sure by what you meant by "reset you Apple ID" if you signed up for a new ID all of the apps you downloaded for free or purchased will still be connected to your old ID. You will need to enter that ID and password to update those apps. -
I have updated my Apple ID and password, but am now getting a message that iCloud can't sync. On my iPod Touch, it still is showing up as my old Apple ID/email address.
Thanks! I found an earlier post making reference to deleting the account and then signing back in with the new info -- basically the same idea. Thanks for your help!
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HT204053 i have put in my apple id and password but still can not get imessage and facetime to work
I have put in my apple id and password but still can not get imessage or facetime to work please help...thanks
Please try to sign in at https://appleid.apple.com
Check if your new username/email address is verfied
If this works, delete your account on your iPhone (Settings > iCloud)
Sign back in -
I changed my apple id and password but payments are still using my old id
I recently changed my apple id and password but when try to make a payment it still tries to validate against my invaild old apple id. How do i fix this?
See the iCloud FAQ: your iCloud account is tied to the Apple ID used to set it up: Creating an iCloud account: Frequently Asked Questions
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I have one Apple ID and password, when I sign in iCloud enter Apple ID and password but can not Sign up " This Apple ID is valid but is not an icloud account." Why?
You can not create an iCloud account using a PC, set the account up on a Mac or an iPhone/iPad, then you will be able to sign into it on your PC.
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i can't activate my iPad and I'm sure i am using the correct apple id and password but when i press net it says it cannot be used to unlock this
You can try to figure out which Apple ID/email address and/or password you used to activate it by going to http://iforgot.apple.com
If you can't, you'll need to contact Apple Account Security with your proof of purchase. -
I'm trying to use my iPad mini for the first time with a previous apple ID and password but it says "iTunes is not working try again"...it allowed me to download an app on my iPhone using the same apple ID & password but all my apps are in "Waiting Status" on my iPad mini because it says "iTunes is not working"...PLEASE HELP ME NOW!!!
Previous user installed iOS 7 beta on that iPhone.
Take it back and get your money returned. You
are running into a new security feature. Whoever owns
the ID that it is asking for is the only person who can
remove the security. That iPhone is worthless to you. -
I have iPad 2 and trying to connect to apple tv. Have gone into videos and music and put in my apple id and password but won't work. Pick up my PC fine though.
Any ideas? Have tried usual switching on and off again but no changeHere’s what you need to do to turn on AirPlay Mirroring on your iPad 2:
– Have iOS 5 installed on your iPad 2
– Make sure your Apple TV software is up-to-date. You can check for updates on the Apple TV by going to Settings > General > Update Software.
– Have your TV turned with Apple TV active and showing.
– Double-tap the home button on the iPad to bring up the Multitasking Bar.
– Swipe to move to the left of the Multitasking Bar, so you can see the set of controls just to the left of the volume adjustment slider.
– The button just to the right of the Fast Forward button – the one that has a rectangle with a solid, upward-facing arrow in it – is the AirPlay button. Tap to switch from iPad to Apple TV.
– Once you do that you’ll see the Mirroring section appear just below the entry for Apple TV. Just tap to turn that On, and the iPad 2 will immediately begin mirroring to your TV screen. -
My I pad broke after only a few months and now they won't mend it as they say they can't get in as my i cloud password not working. I never even set one up? I have an apple id and password but that's not enough for them to get in.
Welcome to the Apple community.
It's your Apple ID and password they want. -
I backed up my iphone 4 and did an upgrade and changed my Apple ID and password but my phone has not recognised the new ID to upgrade my apps via the iphone. How do I get rid of the old Apple ID when it comes to upgrading apps.
I have been into setting>store and signed out and signed back in and it still asks for old ID and password.Everything you've had up to now has been tied to your old Apple ID. You cannot switch it over to a new Apple ID. You should contact iTunes support to help you with this:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.
For Mac App Store: Mac App Store Customer Service.
For iTunes: Apple Support for iTunes - Contact Us -
I have created an Apple ID and password but keep getting the following message when I try to buy something through the itunes store "Enter another Apple ID"
I had been buying things ealier with another Apple ID that I set up for my husband. The first time I ran into this I went ahead and set up another account for my self but am still getting the same message. What do I need to do?you need to review the account and verify it, including payment method. If there's no option that states 'none' next to the creditcard options, you'll need to use a creditcard for this.
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I have changed my Apple ID and password but I cannot access iTunes which continues to use a previous id for which I do not have a password
Is this on your iPad or computer's iTunes ? If your iPad then tap on your id in Settigns > iTunes & App Store and log out of it and then log back in with the updated version of your account. If your computer's iTunes then you can sign out via the Store > Sign Out menu option and that will then change to Store > Sign In option
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Ive set up my iphone 3gs useing my own apple id and password on my sons laptop who has iphone 4 with his own apple id and password but when i go to buy an app its useing his apple id and i no his password which im happy about but ovioulsly hes not impressed ive signed in to his itunes but started set up as new not his can any one help
To keep your apps and other data separate, create a second user account in Windows and backup your data from the phone to this new Windows account:
How to use multiple iPods, iPads, or iPhones with one computer
How to back up your data and set up as a new device
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