I was given complimentary 12 month access to Creative Cloud, but cannot find the code to redeem it, help please?
The complimentary access was given to me by my University, sent by email. Only a pdf was included which stated I had to sign in to the redeem page first, then I would get another email with the code. It hasn't turned up and it's already been more than 24 hours. Any help would be really appreciated!
You have 20 Gb of space allocated to you. It symbolizes that you have an active CC. You just need to download the creative cloud & activate it with this Email ID of yours.
CC mostly asks for serial number if:
1. There is no CC registered to the ID with which you had signed.
2. There are entries of Adobe in Host files of the computer.
3. The activation count has exceeded.
In you case most probably it should be reason no.2 if you have already download CC.
To download use : Creative Cloud Help | Install, update, or uninstall apps
Please refer to:
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree
Similar Messages
-
I DOWNLOADED CREATIVE CLOUD, BUT CANNOT DOWNLOAD THE TRIAL VERSION OF ILLUSTRATOR. HOW DO I DO THIS?
I DOWNLOADED CREATIVE CLOUD, BUT CANNOT DOWNLOAD TRIAL VERSION OF ILLUSTRATOR, EVERYTIME I TRY IT JUST DOWNLOADS ANOTHER CREATIVE CLOUD. HOW DO I DO THIS?
Carole,
I believe it should be included in the download, but you may ask further in the CC forum area:
http://forums.adobe.com/community/creative_cloud -
I was gifted $50 for Christmas and used it ti buy a couple of albums but now canot find the balance and how to use it.
My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Store and it should show on the screen that you are taken to).
If nothing shows then have you checked your account's purchase history ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you have a balance then you just need to click on item's price to buy it, assuming that your balance covers its price. -
I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?
Hi Thomasjewell,
Yes you can avail the discounted prices even you are upgrading the product just for two users. You can use the serial number for your Creative Suite 5 product.
You can follow the link: https://creative.adobe.com/plans in order to purchase Creative Cloud for Teams product.
Let me know if it works or not.
Thanks,
Ratandeep Arora -
I purchased Lightroom from B&H Photo a few months ago. I did not instal the software, because I was purchasing a new computer in the near future. I am now purchasing that computer, but cannot find the software. B&H suggested that I contact you directly to help me. I have the receipt, and you can look to see that the program was never used. It would be great if you could just send me another copy of the software. Thank you very much.
MarcDownload from Adobe's website
Win: Adobe - Lightroom : For Windows
Mac: Adobe - Lightroom : For Macintosh
Install then enter your serial number when prompted.
I have the receipt, and you can look to see that the program was never used.
The receipt is only of use to B&H. Adobe will have no record of it.
If you quote an Adobe Lightroom serial number then Adobe can confirm if that serial number has ever been registered. That step should not be required at this stage though. Just install the software. -
i just purchased monthly plan for creative cloud. I understood the plan included photoshop. But no idea how to open photoshop app. just keep looping into screens which instruct me to purchase creative cloud. hugely frustrating. on hold forever with customer service.
First check to see your plan is active: Adobe ID
Try launching Photoshop choosing Trial instead of a purchase.
Mac /Applications/Photoshop CC/Photoshop CC.app
Windows C:\Program files\Adobe\Adobe Photoshop CC\Photoshop CC.exe
Then once inside, go to Help > Sign in... There, use the email address and password for your account and it should activate.
If that does not work, could you tell me what version of PS you have and what os version you are using? -
I have CS2. I shot RAW files with my Nikon D90 and now cannot open them in PS. I heard there was a plug-in to download for this, but cannot find it. Help?
You would need at least CS3 with ACR 4.6 to natively edit NEFs from a D90 in PS:
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
It might also work to use the DNG Converter 4.6 or newer to convert the NEF files to DNGs and then those might open in your older CS2 ACR, but I’m not sure, since it’s a 9 year old program I haven’t used in years.
The DNG Converter can be found, here:
http://www.adobe.com/downloads/updates.html -
I downloaded the trial version of creative cloud but cannot start photoshop?
I downloaded the trial version of creative cloud but cannot start photoshop?
How can I start the program, cannot find any Ps icon to click on??
thank youWithout proper system info and other technical details nobody can say anything.
Mylenium -
i am updating creative cloud but under apps tab says failed to load error please retry but still will not work
Hi philip,
You may try to follow the steps below:
1.Close the Creative Cloud application.
2.Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
3.Delete the opm.db file.
4.Launch Creative Cloud.
Let us know if that helps,
Regards,
Rave -
Hello I have lost my serial number for adobe photoshop elements 13. Bought from John Lewis last month. I did have it installed but had to uninstall but cannot find the any of the packaging etc plus did not register. What is the best way of getting it installed again/replacement? Thanks
Do you have the receipt? If you have proof of ownership, you _may_ be able to persuade Customer Support to help you out. I imagine you would need to scan and email that proof if it works at all.
-
I installed creative cloud but cannot install apps, i.e., Acrobat ProXl says files are corrupt
I installed creative cloud but cannot install apps, i.e., Acrobat ProXl says files are corrupt. Each app says the same thing.
the cc desktop app installed without error?
if yes, what are you clicking to see that corrupt file message? -
When i want to download the test version of CC, creative cloud doesn't find the file. Always search
When i want to download the test version of CC, creative cloud doesn't find the file. Always searching, what do i do?
Hi clemdef,
Change your browser and try again. Please refer the kb: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html for download issues.
You may even try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha -
I had received in my plan "free access to Creative Cloud" but there is no way how to access or test.
In my plan i had this free Access to Creative Cloud
How can i actívate this Access?Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing -
I am trying to upload photos from my Windows 7 desktop, and was told to go to the iCloud control panel and drag the photos into the
upload to photo stream icon. I have downloaded the contol panel several times and cannot find the icon to get this done. HELPIf you're trying to add photos to photo stream on your PC, you drag them to your photo stream uploads folder (normally My Pictures\Photo Stream\Uploads).
-
It doesn't make much sense financially, to pay 34 dollars a month for 1GB of extra storage space. Please someone help me figure out what I need to buy/do. Thank you in advance.
Please refer to :
Sample eBook Library | Adobe Digital Editions
http://www.adobe.com/content/dam/Adobe/en/devnet/digitalpublishing/pdfs/indesigntokindle_w p_ue1.pdf
To cancel the CC please use the link
Cancel your membership or subscription | Creative Cloud
Regards
Rajshree
Maybe you are looking for
-
Dear All, Can somebody help me to understand and configure the vendor rebate process in SAP Can you provide a link for the documents, SAP help etc. Regards.
-
View stage boundaries | select objects in multiple frames/layers
I've got 2 things where I've typed every query I can think of into Google and can't find an answer. In both cases I'm sure there's a simple answer that I'm missing. #1 When I add a graphic or picture that's larger than the stage, the stage is hidd
-
Dear collective of Microsoft Corporation, We need your help and advice for Windows 7. In order to determine operation system we have to use 25 signs as a product key XXXX-XXXXX-- XXXXX with 64 or 32 bites of variant of starter, home premium, home bas
-
MenuBar Component - Aligning Menu Left
Hello all, I have a quick question. Is it possible to set the menubar component so that it's submenu is configured to display to the left ( if it was on the far left of the screen)? Currently I have it placed on the left side of the screen, with text
-
The use of this in synchronizing.....
My book is giving too much of a vague explanation and here is a snippet that I have a few questions on... public class TestIt{public void doThings(){ synchronized(this){ //do synchronized stuff }Now the question I pose is that the book is giving an e