I was given Photoshop CS5 Extended as a gift
When I put in the serial number it tells me that it is not a valid number. How to I download this to my computer. I have a new computer with Windows 8.1 and I am not use to this operating system at all.
Any help would be greatly appreciated. It is a new disc, that was in it's sealed pkg.
Thanks
Joanie
Hi LindyMBiega,
Please try doing a fresh download of Photoshop elements 12 from the below mentioned link and try the installation again.
Download Photoshop Elements products | 12, 11, 10
Cheers,
Kartikay Sharma
Similar Messages
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I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit.
Hi LindyMBiega,
Please try doing a fresh download of Photoshop elements 12 from the below mentioned link and try the installation again.
Download Photoshop Elements products | 12, 11, 10
Cheers,
Kartikay Sharma -
Program error when try to use 3D repousse in Photoshop CS5 extended?
Please help!!!! Unable to use 3D repousse Photoshop CS5 Extended (my system info is described below)
I tried almost everything that is available in Adobe library help, also re-installed programs as requested by Adobe support (suspected to get rid of me), it did not solve the problem.
I used to have 3D capabilities, and also crop tool worked well before (now it changes all layers when using crop even in background). My PC is same, nor I downloaded plugins or changed video cards (these things are too advanced for me!), also restored preferences many times.
My system makes automatic updates, reviewed graphics and adobe as recommended.
OpenGL settings is odd …only can access basic, other modes are not highlighted (normal or advanced).
ERRORS (for 3D Text)
1-“Your 3D scene now exceeds the limits of lights and/or textures for the video card’s hardware-accelerated 3D rendering. As long as the limits are exceeded, 3D rendering will be done in software only, and some features (e.g Repousse)will be disabled.”
2- “Your video card does not meet the requirements for hardware-accelerated 3D rendering. All 3D will be rendered with software only “
3-“ Could no complete the text layer command because of a program error”
ERROR (for object)
Open GL/GPU HARDWARE ACCELERATION IS CURRENTLY DISABLED. 3D WILL NOW BE RENDERED WITH SOFTWARE ONLY. TO ENABLE OPEN/GL ACCELERATION, GO TO PREFERENCES > PERFORMANCE TAB AND CHECK THE “ENABLE OPENGL GRAWING” CHECK BOX.
Is it possible that I have a GPU Sniffer? all these terms I have learned recently =) but I have a healthy & capable graphic card and accepted by adobe standards.
SYSTEM INFO
Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 2128 MHz
Built-in memory: 3895 MB
Free memory: 2210 MB
Memory available to Photoshop: 3280 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Not Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: Intel
Video Card Renderer: Intel(R) Graphics Media Accelerator HD
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1360
Video Card Number: 1
Video Card: Intel(R) Graphics Media Accelerator HD
Driver Version: 8.15.10.1968
Driver Date: 20091008000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Video Mode: 1360 x 768 x 4294967296 colors
Video Card Caption: Intel(R) Graphics Media Accelerator HD
Video Card Memory: 1723 MB
Serial number:
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\
Temporary file path: C:\Users\Patricia\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 284.6G, 218.5G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2010/12/13-23:37:10 64.449933 64.449933
adbeape.dll Adobe APE 2011/01/17-12:03:36 64.452786 64.452786
AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0
AdobeOwl.dll Adobe Owl 2010/06/03-13:43:23 3.0.93 61.433187
AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2010/12/13-23:37:10 64.341419 64.341419
AdobePIP.dll Adobe Product Improvement Program 5.5.0.1265
AdobeXMP.dll Adobe XMP Core 5.0 64.140949
AdobeXMPFiles.dll Adobe XMP Files 5.0 64.140949
AdobeXMPScript.dll Adobe XMP Script 5.0 64.140949
adobe_caps.dll Adobe CAPS 4,0,42,0
adobe_OOBE_Launcher.dll Adobe OOBE Launcher 2.0.0.36 (BuildVersion: 2.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
AFlame.dll AFlame 2011/01/10-23:33:35 64.444140 64.444140
AFlamingo.dll AFlamingo 2011/01/10-23:33:35 64.436825 64.436825
AGM.dll AGM 2010/12/13-23:37:10 64.449933 64.449933
ahclient.dll AdobeHelp Dynamic Link Library 1,6,0,20
aif_core.dll AIF 2.0 53.422628
aif_ogl.dll AIF 2.0 53.422628
amtlib.dll AMTLib (64 Bit) 4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
amtservices.dll AMTServices (64 Bit) 4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
ARE.dll ARE 2010/12/13-23:37:10 64.449933 64.449933
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 2011/01/10-23:33:35 64.436825 64.436825
AXEDOMCore.dll AXEDOMCore 2011/01/10-23:33:35 64.436825 64.436825
Bib.dll BIB 2010/12/13-23:37:10 64.449933 64.449933
BIBUtils.dll BIBUtils 2010/12/13-23:37:10 64.449933 64.449933
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2010/12/13-23:37:10 64.449933 64.449933
data_flow.dll AIF 2.0 53.422628
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ExtendScript.dll ExtendScript 2011/01/17-17:14:10 61.452840 61.452840
FileInfo.dll Adobe XMP FileInfo 5.0 64.140949
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
image_flow.dll AIF 2.0 53.422628
image_runtime.dll AIF 2.0 53.422628
JP2KLib.dll JP2KLib 2010/12/13-23:37:10 64.181312 64.181312
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1263
MPS.dll MPS 2010/12/13-23:37:10 64.450375 64.450375
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.6161
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.6161
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.6161
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS5.1 CS5.1
Plugin.dll Adobe Photoshop CS5 CS5
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 2.5.0.232
PSArt.dll Adobe Photoshop CS5.1 CS5.1
PSViews.dll Adobe Photoshop CS5.1 CS5.1
SCCore.dll ScCore 2011/01/17-17:14:10 61.452840 61.452840
tbb.dll Threading Building Blocks 2, 1, 2009, 0201
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 2.0.0.15
WRServices.dll WRServices Thursday January 21 2010 12:13:3 Build 0.11423 0.11423
wu3d.dll U3D Writer 9.3.0.113
Installed plug-ins:
3D Studio 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Accented Edges 12.0
ADM 3.11x01
Angled Strokes 12.0
Average 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Bas Relief 12.0
BMP 12.0.2
Camera Raw 6.3
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Cineon 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Collada 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Color Halftone 12.0.2
Colored Pencil 12.0
CompuServe GIF 12.0.2
Conté Crayon 12.0
Craquelure 12.0
Crop and Straighten Photos 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Crop and Straighten Photos Filter 12.0.2
Crosshatch 12.0
Crystallize 12.0.2
Cutout 12.0
Dark Strokes 12.0
De-Interlace 12.0.2
Dicom 12.0
Difference Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Diffuse Glow 12.0
Displace 12.0.2
Dry Brush 12.0
Eazel Acquire 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Embed Watermark 4.0
Entropy 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Extrude 12.0.2
FastCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Fibers 12.0.2
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
Glowing Edges 12.0
Google Earth 4 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Grain 12.0
Graphic Pen 12.0
Halftone Pattern 12.0
HDRMergeUI 12.0
IFF Format 12.0.2
Ink Outlines 12.0
JPEG 2000 2.0
Kurtosis 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Lens Blur 12.0
Lens Correction 12.0.2
Lens Flare 12.0.2
Lighting Effects 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Liquify 12.0.1
Matlab Operation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Maximum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mean 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Measurement Core 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Median 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mezzotint 12.0.2
Minimum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
MMXCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mosaic Tiles 12.0
Multiprocessor Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Neon Glow 12.0
Note Paper 12.0
NTSC Colors 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Ocean Ripple 12.0
OpenEXR 12.0.2
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
Paths to Illustrator 12.0.2
PCX 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Photocopy 12.0
Photoshop 3D Engine 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Picture Package Filter 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Pinch 12.0.2
Pixar 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Plaster 12.0
Plastic Wrap 12.0
PNG 12.0.2
Pointillize 12.0.2
Polar Coordinates 12.0.2
Portable Bit Map 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Poster Edges 12.0
Radial Blur 12.0.2
Radiance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Range 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Read Watermark 4.0
Reticulation 12.0
Ripple 12.0.2
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.1
Shear 12.0.2
Skewness 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Smart Blur 12.0.2
Smudge Stick 12.0
Solarize 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Spatter 12.0
Spherize 12.0.2
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Standard Deviation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Sumi-e 12.0
Summation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Targa 12.0.2
Texturizer 12.0
Tiles 12.0.2
Torn Edges 12.0
Twirl 12.0.2
U3D 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Underpainting 12.0
Vanishing Point 12.0
Variance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Variations 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Water Paper 12.0
Watercolor 12.0
Wave 12.0.2
Wavefront|OBJ 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
WIA Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Wind 12.0.2
Wireless Bitmap 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Access CS Live
Flash
Kuler
CS Review
Installed TWAIN devices: NONEthank you for replying...but it seems an easy answer again like one given by support....I had photoshop working perfectly before with same video card, I think in one project I clicked something in program (photoshop)that was not ready to correct it by itself... It should be available for the program to give warning several times to the user, I do not know what made Photoshop to disable OpenGL settings, and not be able to reverse action!!!!! How do I change a GPU sniffer? I an not a tech, all these things I just learned reading....had spent hundreds of hours....really dissapointed of Adobe and its support....it is not fair to sell an expensive program without support, it seems to me that I know now more than a live customer support.
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Using Adobe Photoshop CS5 Extended with MacBook Pro Retina
I intend to buy the new MacBook Pro with retina display. Does anyone know if I will be able to use Photoshop CS5 Extended with it? I could upgrade to CS6 but it seems an unnecessary cost given that I am still quite happy with CS5.
CS5 does not offer Retina quality display - in fact, it looks awful. The current version of CS6 was updated to work with Retina display models (you'll need to check with Adobe to see what the current version of CS6 is... I know they haven't 'abandoned' it, but I subscribe to CC so I'm on CC 2014).
Good luck,
Clinton -
No 3D Tools in Photoshop CS5 Extended!
I upgraded from Photoshop CS5 standard to CS5 Extended but can't see the 3D tools in the menu - just shows the standard menu... I re-downloaded and re-installed, but still no 3D. What am I doing wrong?
How did you upgrade to Photoshop CS5 extended? I didn't think Adobe was selling upgrades to Photoshop CS5 any longer.
In any case, activation is where the differentiation is made, based on the content of the serial number - both use the exact same install. Deactivate and reactivate with your new serial number and the features should show up. You really didn't need to reinstall.
-Noel -
I am having a problem with Photoshop CS5 Extended V 12.1.
The problem:
When I open some files, some shades of BLUE colour is displayed as BLACK
However the same file opens and displays correctly if I open it using Photoshop Elements V9.0.3.
When I save the file as JPEG and re-open it, the problem returns.
Opening the JPEG file in any other application, including PS Elements, does not cause the problem
Source of files
The original files came from a Nikon camera, saved in RAW format. It is possible that the original files were corrupted in some way as the shots had an unusual blue cast - which was easily resolved by Photoshop when I originally opened the RAW files. However, I'm not sure.
The problem is not universal as I've not been able to reproduce it with any other files (RAW or JPEG).
I have calibrated my monitor display settings sRGB IEC61966-2.1 (default)
Other information:
Adobe Photoshop Version: 12.1
Operating System: Windows 7 64-bitVersion: 6.1 Service Pack 1
System architecture: Intel CPU
Family:6,
Model:10,
Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 8
Processor speed: 3395 MHz
Built-in memory: 8153 MB
Free memory: 5089 MB
Memory available to Photoshop: 7147 MB
Memory used by Photoshop: 60 %
Image tile size: 128KThank you for yur reply, Curt. Yes, I do have the original RAW file. When I open it in PSE and PS, the colours appear correctly AT FIRST as shown here:
However, when I select "Open Image", it appears as here:
You will see that the blues in the lady's scarf and the wolly hat of a man in the forground are appearing as black. However, when the file is saved as JPEG or PNG and printed or viewed using PSE or Pait, or any other medium (even Premiere Elements), the colurs arer fine.
However, the same process when followed in PSE, does not result in the same outcome. The image displays correctly. -
I'm using Adobe Photoshop CS5 Extended and am having trouble with it.
I just reinstalled Photoshop CS5 Extended from my original disk because I was having trouble with it. I did do an uninstall before installing. Every time I quit Photoshop I get this message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders." Can you tell me what to do to fix this? I went to get info and made changes to read and write, but it made no difference. Thanks for your help.
RichardSome folders are hidden in the Finder. Use the "Go to Folder" command for that.
Go menu > Go to Folder, enter:
/Users/YOURUSERNAME/Library/Preferences/Adobe Photoshop CS5 Settings
Gene -
Re-installing Photoshop CS5 Extended Student and Teacher Edition (for Mac)?
How can I download and re-install Photoshop CS5 Extended Student and Teacher Edition (for Mac) for which I have a licence? I lost the previous version in a disk crash. I tried downloading the full Photoshop CS5 installer, but I was told I couldn't run the installer because I didn't have permission.
Thanks,
RodneyHere is the link for the CS5 installers: Download CS5 products
Be sure to right click and run the installer as an administrator if you have trouble. If it still fails, download the installer again.
Benjamin -
Cannot install photoshop cs5 extended on 10.7.3
I am having an issue trying to install photoshop cs5 extended trial on my macbook pro. I was able to download the file from Adobe's website, but when I go to click to install and it asks me for my apple password, as soon as I enter it, the install freezes at 0%. I have tried it numerous times, all with the same result. I have to force quit the application. I am running 10.7.3 with no prior issues up to this point. Any help is highly appreciated.
Thanks.Download and install this:
http://support.apple.com/kb/DL1421
It installs Java which CS5 needs. -
3D extrusion algorithm in Photoshop CS5 Extended
Hi,
I am a researcher at NTU Singapore and was using 3D features of Adobe Photoshop CS5 Extended. To be specific the 3D on a plane feature from a single image. I wanted to know what algorithm is being used here? Is it shape from shading? I want to know because I want to improve it and use it in my research as the 3D generated by is quite "noisy".
Thanks in advance for any help
Regards
ShazYou will get much closer to an to your question if you ask it on the Photoshop forum. This forum is dedicated to Acrobat 3D features only. Also, the answer to your question may require internal knowledge of Photoshop 3D engineering, and, since these forums are not necessarily monitored by Adobe employees, may be difficult to come by.
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Photoshop CS5 Extended -- Optional Plug-ins, Extensions and Presets
I am using Photoshop CS5 Extended.
I downloaded the Optional Plug-ins, Extensions and Presets file, unpacked it the desktop. All I wanted was the SGI file format, which works very well and the legacy textures.
As per the PDF file I copied the "Textures directory" to C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Presets
The instructions stated just restart Photoshop and the deal was done.
Only it didn't work. The legacy textures are not available in the texturizerHave you tried changin the texture selector using the sidearrows?
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Photoshop CS5 Extended NOT in CS5 Production Premium?
Hi!
A few days ago I purchased CS5 Production Premium. I already had Photoshop CS5 installed and registered on my PC. However, after installing Production Premium I still have Photoshop CS5, but not Extended. I checked again on the What's Is Production Premium page, and sure enough Photoshop Extended is listed right below "What's Inside" near the bottom of the page. I did not uninstall Photoshop prior to installation as I don't recall being told to anywhere.
Just for kicks I started the install process again and stopped to look at the programs being installed. Photoshop CS5 (64bit) is listed, not CS5 Extended. If I click on the Photoshop.exe icon that is in the either of the Adobe folders (rather than using the Start menu, just to be sure), one in the Program Files (x86) for the 32bit apps, and the other in the Program FIles for the 64bit apps, I still don't have Extended for either version.
I also noticed the modified dates of those Photoshop folders are from close to my original Photoshop CS5 installation date. Nothing was changed when I installed the Production Premium package.
Also, I was emailed four serial numbers (two are numeric only, the other two much longer and contain letters and numbers). However, during the install only one was ever entered. Besides Photoshop I've only tried Premier Pro, After Effects, and Illustrator and they all seem fine.
What should I do to get Extended working?That did the trick! Thanks for the quick response.
Weird thing is that the Deacitvate option was greyed out on the 64bit version. I looked in the 32bit version and it was available there. I permanently deactivated it, exited Photoshop (32bit) to check the 64bit version again. This time a CS5 Production Premium window appeared with the option to install Photoshop CS5 Extended. I clicked install and Photoshop opened up almost immediately; all Extended options now available. -
I’m using an iMac running Os X Yosemite, Photoshop CS5 Extended, R2880 Epson printer In the Print Settings dialog box, I can’t select Color, Advanced BW or Grayscale unless I select “Printer Manages Color”. The pull down menu is grayed out. Even with “printer manages color” the tif or jpg image comes out in color overlaid with black. (See example - printer1. image on left is close to what it should be). Photoshop has no updates pending. I’ve downloaded the latest Epson driver which was working fine just before the problem occurred
Is your Photoshop CS5 updated to 12.1?
Are you on Yosemite 10.10.1 or Yosemite 10.10.2?
Did you apply the recent Epson software 2.1.9 update?
What type of file is it (file format)? What bit depth and what color space?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
What do i need to uninstall and reinstall photoshop cs5 extended windows 7 32-bit?
what do i need to uninstall and reinstall photoshop cs5 extended windows 7 32-bit?
Photoshop CS5 Extended suddenly stopped recognizing my NVIDIA 3D card (NVIDIA Quadro FX 1800M). No 3D graphics will work in Photoshop. An Adobe online tech worked with me on it for about an hour. We concluded that I would go try to update the NVIDIA driver. The NVIDIA website is frustrating. The boxes to input my card model and system do not work.
Nawang uninstalled and reinstalled Photoshop (my question below was about how to do that, but he did it for me and that did not help.)
My card is 3D capable. I used Repousse 3D effect two days ago and it worked fine. Now it is not working, all 3D controls are grayed out.
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Why does Photoshop CS5 Extended (Mac) keep randomly freezing?
I'm running Photoshop CS5 Extended for Mac. I've had it for over a year now and it has worked perfectly fine until now.
Mac OS X
Version 10.6.8
Processor: 2.4 GHz Intel Core 2 Duo
Memory: 4 GB 1067 MHz DDR3
The issue started a few weeks ago. I can't think of anything in particular that could've spurred it. What happens is that (generally within a few brush strokes, like five to ten) the program freezes. It gives me the little grey spinning wheel telling me that it's thinking, and that never stops. I've left it for hours before, waiting to see if it would ever snap out of it, and nothing. I always have to force quit the application.
There's no particular tool that makes this happen, because it's happened on everything from brush strokes to changing contrast to switching tools.
It's not like I'm using giant files—some are large and have lots of layers, but others are small blank canvases. It isn't like I'm running too many programs, because sometimes it happens while Photoshop is running by itself (no other programs.) There doesn't seem to be anything in particular that triggers it.
I've installed all the recent updates that could possibly be related to it—no dice.
I even tried uninstalling the program and reinstalling it. I had hoped that if it were some sort of bug due to settings I had changed or something, that would get rid of it. It didn't, but I'm inclined to think I didn't manage to remove everything related to the program, because when it opened after the reinstall, it still had all the same brush settings it had before I had uninstalled it. (Not sure if that means anything.)
Since I make a portion of my living off of illustration and graphic design commissions, it's incredibly important that Photoshop is usable, and fast. I appreciate any help anyone can give me.Digu6220 wrote:
I'm running Photoshop CS5 Extended for Mac. I've had it for over a year now and it has worked perfectly fine until now.
The issue started a few weeks ago. I can't think of anything in particular that could've spurred it. What happens is that (generally within a few brush strokes, like five to ten) the program freezes. It gives me the little grey spinning wheel telling me that it's thinking, and that never stops. I've left it for hours before, waiting to see if it would ever snap out of it, and nothing. I always have to force quit the application.
Something must have changed a few weeks ago, perhaps it was an update? Adding a new font or plug-in?
Incompatable update in driver? RAM gone bad in GPU or OS?
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