I was having problems with a 7-month old version of office for mac 2011, so I completely removed it from my computer. How do I reinstall it?

Office for Mac 2011 worked fine until yesterday, then I started having problems. I know I completely deleted the trial version, so please do not suggest that as the cause. I also know that I bought a legitimate full version online from the Microsoft store 7 months ago, and I still have the product key. But since I don't have any trace of Office on my Mac anymore, how do I reinstall it? I tried looking on the Microsoft website, but it wasn't helpful. The only other thing I can do is contact Microsoft customer support, which will probably take forever. So, to respond to this post, please: do not mention trial versions for Office, do not mention Microsoft website. I tried posting another question on this topic, but the people who replied did not seem to understand that their suggestions were not relevant.

I see you had another post for this same issue where you clearly explained your problem. There were important details in your other thread that would have helped us in assisting you. You started this new thread, understandably frustrated. None of us are mind readers. You started right off telling us not to mention the only two things that would resolve the problem you had mentioned here which was simply that you had uninstalled office and you were trying to reinstall it. Reading your other thread, it's clear why you made that comment. It's generally not a good idea to open multiple threads for the same issue as anyone reading this thread would have no idea what steps you have already taken and what suggestions have already been made.

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Help with installing Office for Mac 2011 when I do not have the disks on another machine

I have a purchased legal version of Office for Mac 2011 on my personal laptop, and I just purchased one for the house (kids). I do not have the original product key. How do I get it registered so I can download a version to install on the laptop?
I have also logged in (or created accounts) with my two e-mail addresses, but it says neither is associated with Office. I am not sure what to do. Thx!!

Hi,
This forum is to discuss problems of Office development such as VBA, VSTO, Apps for Office .etc. But I find your question is related to the installing of Office for Mac 2011. So I suggest you posting it in Office
for Mac support for more effective responses.
Thanks.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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Can you help I was having problems with my iPod so I restored it but I accidentally set it up as a new iPod is there any way to restore it from an old backup when I right click iPod in iTunes there isn't one anyway to recover one or find it on computer

Hi can you help I was having problems with my iPod so I restored it but I
accidentally set it up as a new iPod is there any way to restore it from an old
backup when I right click iPod in iTunes there isn't one anyway to recover one
or find it on computer

The following says how to restore from backup.
iOS: How to back up
If you go to iTunes>Preferences>Devices you can see if you have an iTunes backup. You need one dated before or the exact time you started the restore.

I was having problems with my iPhone 5s. Was able to get another 5s. In the process of setting it up, but it is taking forever ... and it seems to be frozen at one particular place.

I was having problems with my iPhone 5s (couldn't receive iMessages or emails). Cell company tried "fixing it" but to no avail. They ordered me a repacement 5s. Trying to set up, but it is taking forever. Seems to be stuck in one particular spot. It's at the stage with a black screen, white apple icon and a bar underneath. The bar is is just a fraction complete, and it has been stuck in this spot for almost an hour. Tried to restart it but it went to the same spot and froze again.

BOB we need you urgently
Perhaps Bob will see this thread, he is the professor in these cases.
You do not use a WEP password but wpa/wpa2 on router and equipment.
All equipment connects to WiFi, but for your iPad.
Even with all other equipment WiFi off, you cannot connect your iPad.
Your iPad connects to other WiFi nets correctly.
All resets etc done on iPad and Router.
Still I am not sure it is your router for sure, frustrating...
I want to test 2 other things:
1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

Hi Apple! I am having a few problems with my 6 month old iPad mini (ios 7.1.1). I am using my iPad and then some time later it just restars! Don't know why and it just keeps doing it! Please fix or if I restore my iPad will it do any good? Thank you

Hi Apple! I am having a few problems with my 6 month old iPad mini (ios 7.1.1). I am using my iPad and then some time later it just restars! Don't know why and it just keeps doing it! Please fix or if I restore my iPad will it do any good? Thank you

Plug your iPad into your computer, open iTunes, and click Restore. This will reset your iPad to factory settings, so make sure everything important is stored safely. Once the restore is complete, do NOT restore from your backup.
If you still have problems, take the iPad to the Apple Store or another AASP (Apple Authorised Service Provider). If you're still within warranty, any service will be of no cost. Check your serial number here or find your receipt.
Hope I've helped!
PS: This is a peer-to-peer forum. Apple generally doesn't pay attention here.

Does Lion support MS Office for Mac 2011? The RoaringApps compatibility list shows Office 2011 having some unspecified problems with Lion.

Does Lion support MS Office for Mac 2011? The RoaringApps compatibility list shows Office 2011 having some unspecified problems with Lion. Any confirmation yest showing compatibility with Office 2011?

I'm running MS Office 2011 on Lion and it runs just fine. No "Full Screen", but it runs just fine. There may have been an update to install (I know there was an iWork one anyway), but even before I installed any updates Office '11 worked just fine.

HT4539 I'm having problems with my iPad I downloaded I downloaded pro for two dollars and now when I try to download other apps in the app store it wAnts to kno my personal card info on free items and won't let me download items I already erase the I down

I'm having problems with my iPad I downloaded I downloaded pro for two dollars and now when I try to download other apps in the app store it wAnts to kno my personal card info on free items and won't let me download items I already erase the I downloadeder pro but I don't kno way to do?

Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?

Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run. can anyone help?

Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run. can anyone help?

Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

I was going to purchase Office for Mac 2011, including Outlook. However, I am hearing many problems with this software including the inability to sync Outlook with iPhone and iPad

I currently sync my iPhone and iPad with Outlook on my Windows Desktop, but want to switch and still do this on my new Mac running Lion. However what I am reading about the nightmares of syncing with Outlook in Office for Mac 2011 is making me think twice about going down this road. What an awful situation of purchasing a Mac and being potentially stumped by 'Office for Mac 2011'.
I want to continue using Microsoft Office including Outlook for my business applications - but on the Mac. I like Keynote for presentations, however I also have to create presentations in PowerPoint for some business situations. So, although I don't ideally want to put Windows onto my Mac, would it be more efficient and less hassle to use Parallels 7, Windows 7 and Office 2010, rather than endure the issues associated with OFM 2011?
If I decide to use Parallels 7 and Windows 7 am I then into using software to protect against virus' and malware?
I wouldn't be asking this question if Office for Mac 2011 (including Outlook) wasn't a problem - sadly from what I'm reading, it is.
Thank you in anticipation.

I just resolved my Outlook 2010 + iPhone Calendar sync issue today : if you have multiple email accounts set up in Outlook (like I do), then you'll find that each account has it's own Calendar (a rather pointless feature IMO). However you probably only use one Calendar like most people, and what has happened is that the mail account which is set as default for Data Files is not the one you are using. Try this:
Outlook 2010 --> Account Settings --> click "Data Files" tab --> select as default whichever acct. is associted with the Calendar you use.

Problems with Office for Mac 2011 installation

I'm trying to install Office for Mac 2011 on my new (bought yesterday) Macbook Air
I entered my pin for the Office into the site and got my download link
I started to download it and it said it would take over 4 hours and when the download got to halfway (of 1GB) the installation stopped and the message given was 'You do not have permission to access the requested file' and this came up every time I tried to restart it
I decided to re-install the program but was met with the same issue..
Can anybody offer any advice or explanation for this it would be greatly appreciated!

You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions

Memory deficiency related to AutoUpdate shipped with Office for Mac 2011

Hi ,
I am experiencing memory deficiency associated with Microsoft AutoUpdate for about a month or two.
Environment
* Macbook Pro with 8G RAM, 256GB SSD Running Mac OS 10.10.1 (Yosemite)
* Microsoft Office for Mac 2011 installed through my Office 365 University subscription a few months ago.
* The "Outlook 2011.app" has been deleted and is substituted by the new Outlook for Mac 15.3 (141024), as is suggested by its installation note.
* System and Office languages are both simplified Chinese.
Symptom
Office programmes like "Excel.app" regularly invoke Microsoft AutoUpdate (Version 3.0 (141024) ) and suggest that a new update is available. If the user agrees, AutoUpdate will proceed to download the update. It is found by monitoring memory usage using "Activity Monitor.app", the memory usage rises significantly overtime a short while after the download begins. And the memory usage eventually saturates a few minutes later and the system warns instability due to memory deficiency, and suggests force quit some apps.
* No other app seems to be causing this problem, which is verified by quitting any app other than "/Library/Microsoft/MAU2.0/Microsoft AutoUpdate.app".
* The symptom is reproducible for today's update, and it was the same for the last update. But as far as I can remember, the auto-update worked well before that.
The problem makes auto-update impossible and has resulted in instability and loss.
The workaround that I have at this time is to download the update package (.pkg in .dmg) from Microsoft Download Center by following the Knowledge Base link given by AutoUpdate instead of having AutoUpdate do this for me.
Thank you for reading this far :-)
Is anyone else experiencing the same problem?

Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

Problem selecting text in PDF created by MS Word for Mac 2011

I'm viewing PDFs in Adobe Digital Editions 4.0, and when I try to select text, the text that actually gets selected is 1-2 lines BELOW where the cursor (I-bar) is located. This makes highlighting text extremely difficult. This only seems to happen with PDFs that were created in MS Word for Mac 2011 and viewed in Adobe Digital Editions.
If I try opening the very same PDF file in Adobe Reader, the cursor highlights text just fine. If I open it in Preview, it works fine too. It just won't work when viewing the PDF in Adobe Digital Editions.
System: Mac OS 10.10 Yosemite
I have not been able to find any info on this issue anywhere, and if anyone knows a fix or workaround, I would greatly appreciate the help.

DHodges wrote:
Thanks; this last reply came closest to 'solving' the issue. While I selected font sub, it at first had no affect on the document.
I then went back to prefs and set the compatability dropdown from 'Custom' (where it had defaulted) to 'Word 2004-2007', assuming these docs were created from a recent past Windows.
I 'Saved As' a Word for Mac " .docm "
Whoa... the extensions mean something. Your original problem (document shows bold, italic, underline, but tables and other complex formatting are lost) sounds as though the document was being exported as a .RTF, a Rich Text Format file. If you save as a .DOCM, that's a Word Macro Enabled Document. Regular Word 2007, 2008, 2010 and 2011 docs are .DOCX. Regular Word 97 through 2004 docs are .DOC. You need to save that document as a .DOCX or a .DOC or you're gonna have problems later.
- and the documents appear normal (though I had to switch one to 'Portrait' as it for some reason wanted to display in landsacpe.
Normally you'd have to select page orientation.
So, poor testing on my part. I have no idea which of the above steps fixed it but I'm guessing the 'Save As' to my version of Word.
If so, it would appear the 'Compatability' feature was not working at least on these two documents.
Word's compatibility feature is supposed to ensure that a document you produce is compatible with the target version of Word. If you turn the compatibility stuff on then you will be warned if you are using Word 2007 through 2011 and you use a feature that earlier versions of Word do not have. Microsoft shipped a translator which works with Office 2003 and 2004 and which allows Word 2003 or 2004 to read Word 2007, 2008, 2010, or 2011 documents (.DOCX) and to save them as Word 97 through 2004 documents (.DOC) _as long as they don't have any incompatible features_. Word's compatibility features doesn't do much for .RTFs or for .DOCMs.

Since yesterday all my usual .xls files will not open (Office for Mac 2011). Can open .xlxs files. Default 'open with' is Microsoft Excel.app. No software updates done. Have repaired disc permissions. What next?

Since yesterday all my usual .xls files will not open (Office for Mac 2011). CAN open .xlxs files. Default 'open with' is Microsoft Excel.app. No software updates done yesterday or the day before (or maybe a Silverlight or an Acrobat one by accident?). Have repaired disc permissions. HHD name is still same as it always was. What next? Thanks
PS I'm not a great techie so assume I don't know what you're talking about!

You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions

Office for Mac 2011, Exchange Password Problem

My Outlook exchange password keeps locking on Office for Mac 2011. Has anyone seen this?
My IT department, who typically supports PC, cannot figure this out

Then ask your question on the Microsoft Mac forums since your question is not Apple related, and it's their software that you're having problems with
http://answers.microsoft.com/en-us/mac

I just purchased a MacBookPro after having a MacBook. I have ILife, IWorks and Office for Mac. How do I get those programs on to my MacBook Pro? I will still use my MacBook at work so I need those programs to remain on it as well.

I just purchased a MacBookPro after having a MacBook. I have ILife, IWorks and Office for Mac. How do I get those programs on to my MacBook Pro? I will still use my MacBook at work so I need those programs to remain on it as well.

You need a Firewire cable to run between the two Macs. Using Utility>Migration Assistant running on your new MacBook Pro, transfer what you want (with all the preferences and such) from your MacBook to your MBP. Here's more info from Apple.
You might have an issue with the Serial number for Office, but hopefully you have that around.
Hope this helps.

I was having problems with a 7-month old version of office for mac 2011, so I completely removed it from my computer. How do I reinstall it?

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