I was having problems with my ipod so i reset it

And then after it was done i wanted to use the backup file i had done to get all my music, apps, contacts, ect back but it asked me for a password and so i entered my apple ID password and it wont take it so i dont know what the password is and i dont want to lose all the stuff i purchased...how do i recover my password?

For some users their iTunes password worked but that does not seem to be the case here.  Try your screen-lock passcode. Otherwise, all you can do is guess or restore the iPod to factory defaults/new iPod.
For information, music, the apps themselves (app dataisin the backup) and some other stuff isnot in the backup.  It is synced to the iPod from the iTunes library to the iPod during a latter part of the update process.  See the following for what is in a backup.
http://support.apple.com/kb/HT4946

Similar Messages

  • Can you help I was having problems with my iPod so I restored it but I accidentally set it up as a new iPod is there any way to restore it from an old  backup when I right click iPod in iTunes there isn't one anyway to recover one or find it on computer

    Hi can you help I was having problems with my iPod so I restored it but I
    accidentally set it up as a new iPod is there any way to restore it from an old
    backup when I right click iPod in iTunes there isn't one anyway to recover one
    or find it on computer

    The following says how to restore from backup.
    iOS: How to back up
    If you go to iTunes>Preferences>Devices you can see if you have an iTunes backup. You need one dated before or the exact time you started the restore.

  • I have been having problems with my iPod touch and my WRT...

    I have been having problems with my iPod touch and my WRT54G router. I am so frustrated right now because after following the various steps mentioned in one of these threads, following Earthlink's prompts, and speaking with Apple, my iPod touch will still not work. It is connected to the internet but will not download the pages. It is quite frustrating. I have changed from WPA to WEP, I switched the 4th Generated key to the 1st. I've disabled this, enabled that. I've done just about everything. I updated the firmware. I made the switch from a partial bridge to a full bridge. Still nothing seems to work. Does anyone have any other suggestions? The one thing I have not done is enter the Apple code into the iPod which searches for website...-- I cannot access the internet with my iPod so this web address does not work. If anyone has been successful, will you please give me step by step instructions? Yesterday I was on the phone with Linksys for about an hour. Before that with Apple for about an hour and before that with Earthlink. How it is that I can walk into a Bread Co. or Apple Store and immediately connect to the internet with my iPod but I can't in my own house?? Everyone seems to think it is someone else's problem so I've gone around and around. Not one of the Linksys support personnel suggested I look here on this community forum. I had to pay the $9 fee to have advanced Linksys help but still my iPod does not work and when I called back, the man I spoke with seemed to think the case was closed because my PC, Laptop, and iPod are connected to the internet -- the iPod just won't download the webpages or get mail. My iPod's IP address begins with 192. I would appreciate any help on this matter
    Message Edited by AlliW on 10-02-2008 02:06 PM

    I had the same issues with my iPod touch & iPhone. It's a known issue with the touch & Linksys G routers. Go into settings on the touch & do the following.
    1. Settings - wifi - linksys
    2. Erase your DNS settings & input same numbers as in router
    Settings.
    3. Http proxy should be
    in off position.
    4. Close out & open safari you should now have a wireless
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  • I was having problems with my iPhone 5s. Was able to get another 5s. In the process of setting it up, but it is taking forever ... and it seems to be frozen at one particular place.

    I was having problems with my iPhone 5s (couldn't receive iMessages or emails). Cell company tried "fixing it" but to no avail. They ordered me a repacement 5s. Trying to set up, but it is taking forever. Seems to be stuck in one particular spot. It's at the stage with a black screen, white apple icon and a bar underneath. The bar is is just a fraction complete, and it has been stuck in this spot for almost an hour. Tried to restart it but it went to the same spot and froze again.

    BOB we need you urgently
    Perhaps Bob will see this thread, he is the professor in these cases.
    You do not use a WEP password but wpa/wpa2 on router and equipment.
    All equipment connects to WiFi, but for your iPad.
    Even with all other equipment WiFi off, you cannot connect your iPad.
    Your iPad connects to other WiFi nets correctly.
    All resets etc done on iPad and Router.
    Still I am not sure it is your router for sure, frustrating...
    I want to test 2 other things:
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    2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

  • I am having problems with my ipod syncing all of my videos to my ipod from my itunes playlist, it will only sync about half even though they are all checked

    i am having problems with my ipod syncing all of my videos to my ipod from my itunes playlist, it will only sync about half even though they are all checked

    I assume there is more than ample space remaining on your iPod to hold all the videos?  Are you getting any error messages during the sync process?
    Do all of these videos play okay in iTunes?  Is the sync only checked songs and videos option enabled from under the iPod's Summary tab?
    What other setting do you have enabled from under the iPod's video configuration tab in iTunes?
    B-rock

  • If I ran an ios diagnostic quick test, and was not having problems with my ipod touch before can running that test harm the ipod in any way?

    I chose the wrong category in support before I came to the forum (I chose service request and troubleshooting instead of using ipod with itunes, and they had me run an ios diagnostic quick test. What exactly does that do if I'm not having problems? Can that harm the files or hardware on the ipod if I'm not having any problem with my ipod and don't want to troubleshoot anything on it?

    I have no idea what iOS test you are talking about,. Please provided details.
    I can't imagine that the test would effect the iPod.

  • My wireless mouse for my iMac keeps loosing connection. Started after I was having problems with computor not waking up and I put the the setting to "never". Anyone having same problem?

    My wireless mouse for imac keeps loosing connection. Started after I was having truoble with computor not waking up and I put the setting to "never sleep". Any suggestions?

    If it's an Apple mouse, make it "Favorite" in Bluetooth preferences.
    If it's not, the same thing might help, too, but if the problem continues it could be a driver issue (possible incompatibility with your OS X version).

  • I'm having problems with my iPod

    I had my iPod plugged in and it didn't show up right away on iTunes. Then it said it was having problems and to restore it to the factory settings, well I was stupid and just disconnected it. Now it's frozen, and shows a sychronizing sign not moving and says 1:36 PM. My computer and iTunes won't read it. Can anyone help?

    Have you tried [resetting your iPod|http://support.apple.com/kb/HT1320]? Resetting it should clear it so that you can connect it to your computer again and have it be recognized.

  • I'm Having Problems With My iPod, Is any one else?

    Hi, I was given a 5th Gen. iPod for Christmas which replaced my 3rd Gen. one. I loved my 3rd gen. and had not one problem with it. At first My new ipod was great until I started back at Uni after Christmas hols. which was the point at which i started using it very regularly and i started having some problems which are actually starting to ruin my enjoyment of my music.
    I'll list them here. What i want to know is are other people having the same probs or am I an unlucky one and should try and get it exchanged/fixed as its still under warranty, or is there something else i can do? I've already restored twice to factory settings with no joy. And I have the latest iPod Software (1.1)
    The Problems are as as such:
    1. Often when watching videos the video will freeze but I still get sound and I can't get the video to unfreeze unless i totally restart the vid. from scratch.
    2. The Battery Life meter is very intermittent it will jumps from almost empty to half full and back so i have no real idea what the battery life is like (this hasn't happened that often).
    3. I often get the Warning triangle on start up and no matter how many time I do the reset (Hold off-on then select-menu) it wont reset properly (it does eventually work but after a combination of many tries, plugging it in etc. very frustrating this one)
    4. Freezes on updates numerous times. Esp. If I do an iSync to my calendar etc. as well (Btw it doenst freeze necessarily on the iSync part just seems to happen more often if i have iSync setup).
    5. Freezes on start-up at the apple symbol and again resets often don't work.
    plus various other odd problems. At the moment I'm very disappointed with it. First time I've said that about an Apple product For a long time. Is there something i can do or are a lot of other people having similar problems, is this a send back issue or try and wait for the next firm/software to fix the problem?
    Any Ideas would be much appreciated,
    Thanks You
    Paul (aka. Hyper Nova )

    1) This is because of software version 1.1. See this
    thread for some options as to how to go back to 1.0,
    which will correct the problem...
    http://discussions.apple.com/thread.jspa?threadID=3754
    59&tstart=0
    2) This tends to happen after videos. Give the iPod a
    minute or two to readjust. It should now be more
    accurate.
    3) This?
    iPod shows a folder icon with exclamation
    point
    4) Restore the iPod
    5) Try these...
    iPod Only Shows An Apple Logo and Will Not Start
    Up
    iPod Only Shows An Apple Logo
    I think 3,4, and 5 are related. Try the options I
    posted for each one.
    btabz
    I just noticed that one of the restore methods you posted was to put it into Disk Mode First rather than just use the resstore straight off, I Have tried that and seems to have solved the problem, If it has thank you. previously I have only tried just restoring it skipping this extra step. Hope my iPod stays healthy, if it doesnt its a warrenty job me thinks any way thanks again

  • I am having problems with my iPod Classic crashing after a partial sync with my library.  It also disconnects on it's own causing an error.

    I have an iPod 120gb Classic That I bought to use with an Apple Universal Dock connected to my home stereo.  Since day one when I put the iPod in the dock it flashes rapidly between "connected, eject before disconnecting" and "disconnected, error".  Eventually it usually settles down and is functional.  Sometimes this flashing screen scenerio goes on for several minutes. 
    This morning I got tired of putting up with this problem and tried to restore and update the i{Pod hoping that it would fix the problem.  So, I did the restore but when I tried to reload my music it stopped part way through the sync.  Additionally, it seems to disconnect on it's own during sync and updates. 
    Any ideas?  Thanks!

    I had the same issues with my iPod touch & iPhone. It's a known issue with the touch & Linksys G routers. Go into settings on the touch & do the following.
    1. Settings - wifi - linksys
    2. Erase your DNS settings & input same numbers as in router
    Settings.
    3. Http proxy should be
    in off position.
    4. Close out & open safari you should now have a wireless
    connection.

  • I was having problems with a 7-month old version of office for mac 2011, so I completely removed it from my computer. How do I reinstall it?

    Office for Mac 2011 worked fine until yesterday, then I started having problems. I know I completely deleted the trial version, so please do not suggest that as the cause. I also know that I bought a legitimate full version online from the Microsoft store 7 months ago, and I still have the product key. But since I don't have any trace of Office on my Mac anymore, how do I reinstall it? I tried looking on the Microsoft website, but it wasn't helpful. The only other thing I can do is contact Microsoft customer support, which will probably take forever. So, to respond to this post, please: do not mention trial versions for Office, do not mention Microsoft website. I tried posting another question on this topic, but the people who replied did not seem to understand that their suggestions were not relevant.

    I see you had another post for this same issue where you clearly explained your problem.  There were important details in your other thread that would have helped us in assisting you.  You started this new thread, understandably frustrated.  None of us are mind readers.  You started right off telling us not to mention the only two things that would resolve the problem you had mentioned here which was simply that you had uninstalled office and you were trying to reinstall it.  Reading your other thread, it's clear why you made that comment.  It's generally not a good idea to open multiple threads for the same issue as anyone reading this thread would have no idea what steps you have already taken and what suggestions have already been made.

  • I was having problems with Firefox browsing VERY SLOW, and since Mozilla doesn't have support for Mac users, there was no solution to this problem. I have switched to CHROME and WOW this browser if FAST!.

    Lovin' Chrome. Good bye Firefox!

    i have the same problem with the above..firefox is running too slow with the games in facebook..but it runs good when browsing my updates, msgs, photos...firefox is totally opposite of IE..IE is faster with the games and slow while browsing..i love to use mozila but when i do games it really pisses me off...hope you could help me..

  • I was having problems with my Adobe Flash plugin crashing occasionally during my game playing on Facebook. After researching it on the Firefox Help site, I upgraded. It now takes forever to load, if at all, and loses the connection. What gives?

    The game eventually loads but now takes forever. If I switch to a different section of the game, it also is slow. It wasn't before I upgraded to the "new, improved" version. I was better off with the old Adobe plugin and putting up with the occasional crashing.

    The game eventually loads but now takes forever. If I switch to a different section of the game, it also is slow. It wasn't before I upgraded to the "new, improved" version. I was better off with the old Adobe plugin and putting up with the occasional crashing.

  • HT5654 I had to remove my old version of itunes because I was having problems with the latest update. Now I am tryin to download the lates version and it keeps telling me I am not the administrator.How can I downdoad itunes?

    How can I reinstall itunes without it telling me that I am not the administrator?

    The iTunes app on your device is bundled with iOS.
    The latest version of iTunes for your PC is 10.7:http://www.apple.com/itunes/
    If you have the latest version of iTunes installed on your PC, and are still having trouble with the device, try this:
    1.  Connect your device to your computer.
    2.  Listen for the "new hardware found" beeps.
    3.  If you do not hear the beeps and if iTunes does not automatically start, try a different USB port. 
    4.  If you still do not hear the beeps and iTunes does not run, try a different charging/docking cable.
    5.  If that fails, then try connecting your device to a different computer.
    6.  If this fails, the device is defective.

  • I'm having problems with my iPod 5, basically it try click on a song and it directs me to a different one

    Is there any way I can fix it or should I return my iPod?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              

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