I was in Country Genre and after trying to update album names and artist iTunes changed A LOT of the albums and artist names in that genre to the same one! How Do I make everything go back to normal?

Take My Nashille Album, Which had the right Album name and right artitsts is now "American Ride" By Tobey Keith!!! And there are many more like that!

Backup with this User Tip, restore the library to the new computer using the same tool, keep the backup up-to-date in future. Deauthorize the old computer if you no longer need to access protected content on it.
As to your issues with compilations albums select all the tracks, set the Album Artist to Various Artists and on the options tab set Part of a compilation to Yes. See Grouping tracks into albums for details.
tt2

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When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?

When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

In snow leopard, 2 fingers to the left on the mouse went back to the previous page. In Lion, it opens the dashboard. How can i make firefox go back to previous page with two fingers left on the mouse??

In snow leopard, 2 fingers to the left on the mouse went back to the previous page. In Lion, it opens the dashboard. How can i make firefox go back to previous page with two fingers left on the mouse??

Hi,
I don't know of a preference, but have you used ⌘-T in iCal?
Best wishes
John M

I order an ipad 32 and cancel it because i want the 64gb one, how can i get my money back on my credit card?

i order an ipad 32 and cancel it because i want the 64gb one, how can i get my money back on my credit card?

Did you order from the Apple on-line store? If so, see this link about canceling the order. However, it may be too late.
http://store.apple.com/us/help/viewing_changing_orders
 Cheers, Tom

The mute box is checked and grayed out so that I cannot uncheck it. How do I get my sound back?

The mute box is checked and grayed out so that I cannot uncheck it. How do I get my sound back?

does the sound work with headphones plugged in? Or no sound through the external speakers or headphones?

To turn on my ipod, I get an image of connection to iTunes, but when you update iTunes, nothing happens. I restarted the iPod manually several times peero still appears the same image. how I can make it work?

to turn on my ipod, I get an image of connection to iTunes, but when you update iTunes, nothing happens. I restarted the iPod manually several times peero still appears the same image. how I can make it work?

Restore the ipod

I bought a new laptop and my itunes have not downloaded to the laptop. How can I get my library back?

I bough a new laptop and my itunes have not dowloaded to the laptop. How do I fix this?

Your library will only be on your new computer's iTunes if you copy it to it.
If you still have your old computer then you can copy it from that : http://support.apple.com/kb/HT4527
Or from your backup of your downloads/library (File > Add To Library).
If you don't have your old computer or a backup then you might (depending upon the country that you are in and if they music is still in your country's store) tbe able to redownload some/all of your past putchases via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your laptop's iTunes

I have 6 ios devices. When we got icloud, all the information merged. How do i make everything go back to how it was before?

I have 6 ios devices. When i got icloud, all the information merged together. How do i make it go to how i had it before.

"Method Three
Create a separate iTunes library for each device. Note:It is important that you make a new iTunes Library file. Do not justmake a copy of your existing iTunes Library file. If iTunes is open,quit it.
This one may work. I searched and searched on the website for something like this, I guess I just didn't search correctly, lol. I will give this a try later. My daughter is not be back for a few weekends, therefore I will have to try the Method 3 when she comes back for the weekend again. "
I forgot to mention that she has a PC at her house that she also syncs to. Would this cause a problem. I am already getting that pop up saying that the iPod is synced to another library (even though she is signed in with her Apple ID to iTunes) and gives the pop up to Cancel, Erase & Sync, or Transfer Purchases. My question arose because she clicked on "Erase & Sync" by mistake when she plugged the iPod to her PC the first time. When the iPod was purchased and setup, it was synced to my PC first. When she went home, she hooked it up to her PC and then she erased it by accident. I was able to restore all the missing stuff yesterday using my PC. However, even after doing that it still told me the next time I hooked it up last night that the iPod was currently synced with a different library. Hopefully, you can help me understand all this. She wants to sync her iPod and also backup her iPod at both places. Both PCs have been authorised. Thanks

Pages that are shown in the status bar are docked to the right instead of the left..how can I make them go back to the left again?

A couple weeks ago my computer did an automatic update to a newer version of Firefox (it is now 3.6.8). Since this update, every time I open a window, it is docked to the right side of the status bar, when it used to be on the lleft side of the status bar. Also, several windows opened do not all show-instead only one window is shown and it will say how ever many windows I have opened (such as "3 firefox windows" instead of just showing those 3 different windows when it was docked to the left side). I have looked through the help section but cannot find an answer to this. I have looked through the "tools", then "options" section and compared my computer to another computer running the same firefox that has the windows opened docked to the left, and they both have the same exact settings, so it doesn't appear to be an issue with my "options" in firefox. Any help would be appreciated.

See: http://windows.microsoft.com/en-US/windows-vista/Taskbar-recommended-links

HT3702 I was billed twice for the same products how can I claim my money back?

Hi I bought TV shows from the ITunes store and was billed twice how can I claim my money back?

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hello Im trying to update my macbook pro from itunes version 10.5 to the latest version. can anyone tell me why I'm unable to update?

Hello
My macbook pro is version MAC OS X V.10.5.8 and I'm trying to udate my itunes from10.6.3 to the most current version. However, when I try to do this I cant seem to be able to find the newest version of itunes- I'm receiving the message that I'm up to date with the latest version.
Any help would be greatly appreciated.

You are for Leopard. To upgrade iTunes you first need to upgrade OS X. Start with Snow Leopard. You can upgrade further should you want to. But Snow Leopard will allow you to install the latest version of iTunes 11.1.5.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mavericks- System Requirements
       Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

HT1349 we both have the same Iphone, how can we make sure that we both have different account on the same network?

my partner and i have the same models of Iphone. how can we make sure that when she logs on to our home network, it recognises her phone and doesn't down load to my phone?

Did you try to rename one of them? iTunes: How to rename your device
iTunes remembers the settings for each phone when you sync, even if both phones are called "My iPhone".
So make sure to set it up like you want to, after that iTunes will do the rest.

HT4623 After trying to update my phone just says itunes and will not turn on

Tried to install update to 5C and it just says Itunes in the middle of the screen. Cannot turn it on or off...stuck need help

It is in Recovery Mode. Connect to the computer and iTunes and follow this support document. http://support.apple.com/kb/ht1808

Time not disappearing when using safari and email. How do I make it go back to normal.

My ipad has just started keeping the time and battery settings displayed all the time. Not sure why its doing this and can't
Find where to turn it off in settings. Help

If you mean at the top of the screen then that info bar will stay on the screen when you are in Safari and Mail, and a lot of other apps and you can't remove it (apps where it won't show include Videos and Photos if viewing photos full screen)

If you are restoring your ipod and unplug it in the middle of restoring it and it becomes frozen, what do I do to complete restoring it or make it go back to normal?

What do you do if your ipod begins to restore itself but you unplug it and its frozen. Your computer does't even detect the ipods plugged in so you can't finish restoring it.

Go into Recovery Mode per the instructions here.

I was in Country Genre and after trying to update album names and artist iTunes changed A LOT of the albums and artist names in that genre to the same one! How Do I make everything go back to normal?

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