I was in editor and got a scratch full message, went to help, changed the plugins to C drive as stated, now editor won't open, just organizer

I was in editor and got a scratch something or other is full. so I went to help and it said add plugins locations, so per the instructions I went to preferences and changed my scratch/plugins to the C drive. Now editor will not launch, just organizer.

Do you have JSON backups that Firefox keeps in the bookmarkbackups folder?
If you use the Time Machine then you can try to restore the places.sqlite file.
*http://www.apple.com/support/timemachine/
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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PS12 worked yesterday, today "required sign-in for trial version", uninstalled and reinstalled and now Editor won't open, however Organizer will open, using PC Windows 7-64bit

Read several posts that others are having same issue. Tried changing preferences, but administrator file is empty. I do have PS7 and can work with that, but I paid for PS12 should be able to use it. I'm having same issue with PE12. What happened from last night to today? Can anyone help? Thank you. Melz

Do you have QuickTime installed? If not, install it or Repair it.
To Repair, START/CONTROL PANEL/PROGRAM n FEATURES/highlight QUICKTIME and click REPAIR.
Another thing to check is see whether your system is clear of Malware but you have to SCAN it in a SAFE Mode:
Start your computer in "Safe mode with networking", go to CNET's download.com to download a free version of Malwarebyte. Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Restart computer
Press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter.
Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.

Hi, I was working on a PDF writing comments using Adobe Reader on a Mac. I clicked save and got a 'cannot save' message. I then clicked save as instead, Reader froze and my PDF disappeared. The only version saved has only my first comment. Does Adobe

Hi, I was working on a PDF writing comments using Adobe Reader on a Mac. I clicked save and got a 'cannot save' message. I then clicked save as instead, Reader froze and my PDF disappeared. The only version saved has only my first comment. Does Adobe Reader save to temporary files that I can access in order to recover my work? Is there any other way to recover it? Thanks!

Hi @Pat Willener,
since I got the same problem as pdfprincess I hope you can help me. The 'Automatically save document changes to temporary file...' is enabled in my adobe reader.
A file I worked (commented) on a lot crashed. When I reopened the file, adobe reader didn't ask if I want to restore my changes in this file, as it is written on the help.adobe.com page. Is there any possibility to restore the changes manually from the temporary file?
Thanks in advance - it is really important for me to restore these changes!!

I have recently had problems in getting my Adobe Premiere Elements 10 to run. One of the gentlemen was able to take over control of my computer, and got it working for me, however since that time the program will sometimes open but most times it just free

I have recently had problems in getting my Adobe Premiere Elements 10 to run. One of the gentlemen was able to take over control of my computer, and got it working for me, however since that time the program will sometimes open but most times it just freezes the computer and I have to shut it down and re open without any success with opening the elements program.
Can you help

Sosure
What computer operating system is your Premiere Elements 10 running on?
What video card/graphics card does your computer use? NVIDIA GeForce? If so, please read the Announcement about the Premiere Elements 10 NVIDIA GeForce issue which is found at the top of this web site. Does that apply to you? The explanation for the situation and the fix (roll back of the driver version) are all included in that Announcement.
We need to rule in or out this factor at the onset before we get to other questions
a. non NIVIDIA video card/graphics card driver
b. project preset and properties of source media
c. computer details
More later.
We will be watching for your reply.
Thank you.
ATR

I tried to restore my 120 gb iPod and got an error 1413 message - "cannot restore iPod". I started to reset turning the hold switch on and off and now my iPod seems to be permanently locked.

I tried to restore my 120 gb iPod and got an error 1413 message - "cannot restore iPod". I started to reset turning the hold switch on and off and now my iPod seems to be permanently locked. I had been having trouble syncing music, When I tried to sync, iTunes said it didn't recognize my iPod, even though I was on the iPod page in iTunes which showed the model number and the serial number of my iPod

I am having essentialy the same problem, but my iPod came from a PC and is now on a PC. The person who gave me the iPod didn't give me the wall adapter piece, so I bought a "Griffin" brand that was said to be compatible with this model. When I first plugged it into the wall, the Apple appeared with a bar underneath as though it was loading the new software. When the bar got to the end, the "plug into the wall" icon reappeared, but when I plug it in to the wall now, that icon is the only thing that shows, even after resetting and trying to run diagnostics.
When I doc the iPod on a charger I have or plug the USB into my computer and "reset" it, a battery with a charge icon appears, but there is no "motion" in the icon so it doesn't appear to be charging. The screen eventually goes back to the apple then to the "plug it into the wall" icon. HELP!!! Is is possible the wall adapters isn't the right one? Should I be charging through a firewire cable instead (which I also don't have...)?
Message was edited by: shenards
Message was edited by: shenards

After clicking "yes" to the question "do you want to update itunes now", i waited 2 hours and 15 minutes and it was still "loading". i turned computer off thinking something was wrong. now itunes won't open at all. do i need to download itunes again?

after clicking "yes" to the question "do you want to update itunes now", i waited 2 hours and 15 minutes and it was still "loading". i turned computer off thinking something was wrong. now itunes won't open at all. do i need to download itunes again?

Did you actually download the installer from Apple or did you use Software Update. You can download the installer http://www.apple.com/itunes/download/
Maybe I'm old fashioned but I would consider repairing permissions first using Disk Utility because something caused this to go wrong the first time. And of course make a backup of your whole library first. It shouldn't happen but some have complained about their libraries being wiped out by iTunes updates. Better safe...

HT1386 I just got an iphone 4 and when I go to sync it, it appears in the left hand column but when I click on it there is just a blank screen with the apply logo and a tiny lock.

I just got an iphone 4 and when I go to sync it, it appears in the left hand column but when I click on it there is just a blank screen with the apply logo and a tiny lock.

OK, I think I fixed it.
After trying to restore with an old backup from the phone (it estimated it would take 4 hours) I cancelled and went through the setup menus again, but set it up as a new phone. It then appeared in iTunes and I restored it from the computer, not the phone. It appears to be working, it's syncing my old apps right now.
Summary:
1. Reset settings on phone (hopefully you backed up fairly recently)
2. Set up as NEW iPhone in setup menu on phone
3. Restore from iTunes on computer when it recognizes the phone
4. Cross fingers

Two days ago my Safari was updated to 6.0 and now it won't open.

Two days ago my Safari was updated to 6.0 and now it won't open. Heasder says, "Safari quit unexpectedly." Reinstalling OSX10 twice and then updating did not help. Apple support is unable to help.

Open console in Applications>Utilities, check the system log for the date/time of the last Safari crash for clues.
Or just have Console open when you try to open Safari.

I was offered an itunes update yesterday and said yes to install it. Now it won't open.

I was offered an iTunes update yesterday and said yes to install it. It seems to have installed it. Now it won't open.

Download and Install Java: http://support.apple.com/kb/DL1421

I buy extension from adobe online, i installed it correctly but then the extension menu was greyed out and i can't click it. Some help please.

I buy extension from adobe online, i installed it correctly but then the extension menu was greyed out and i can't click it. Some help please.

hello ptbruce, you probably only selected to open (not save) the video which will download it into windows temporary folder where it gets deleted again after it has been used. <br>you could try to right-click the entry in the firefox download manager and copy the link of the source file and try if you can download it through this url again. otherwise you'll have to contact the vendor of the video to find a solution...

When I wanted to update the programs, it said that there was an error, and it still says so. I cant even see the different programs now

When I wanted to update the programs, it said that there was an error, and it still says so. I cant even see the different programs now

I have exactly the same problem here too. Followed all of the discussions and still unable to access programs

Reloaded Photoshop CS5 (New Machine) and now it won't open, geta message "Could not open scratch file because disk is not available", so pS won't go any farther.

reloaded Photoshop CS5 (New Machine) and now it won't open, get a message "Could not open scratch file because disk is not available", so pS won't go any farther.

If prefs are the same as Settings on a MAC, OK, it would have been more
clear to me if you had said Settings since I didn't see anything related to
prefs. On a PC, I know what you mean, On a MAC, wasn't sure.
In a message dated 4/9/2015 9:13:48 A.M. Eastern Daylight Time,
[email protected] writes:
reloaded Photoshop CS5 (New Machine) and now it won't open, geta message
"Could not open scratch file because disk is not available", so pS won't go
any farther.
created by c.pfaffenbichler
(https://forums.adobe.com/people/c.pfaffenbichler) in Photoshop for Beginners - View the full discussion
(https://forums.adobe.com/message/7421714#7421714)

I have just downloaded OSX Yosemite and attempted to use photoshop CS5 but was prompted to install JavaForOSX2014-001dmg and now photoshop won't open saying ' an unexpected and unrecoverable problem has occurred.photoshop will now exit". ??

I have just downloaded OSX Yosemite and attempted to use photoshop CS5 but was prompted to install JavaForOSX2014-001dmg and now photoshop won't open saying ' an unexpected and unrecoverable problem has occurred.photoshop will now exit". ??
Can I revert to the older operating system?
I am not familiar with tech speak, so plain english please. Thank you in advance.

Do a backup, preferably 2.
Revert to a Previous OS X
Revert Yosemite to Mavericks

Mac Mail Issue: I was having trouble sending to hotmail accounts from my Earthlink account, they had me go into Mac Mail preferences and make changes, now Mac Mail doesn't work AT ALL - any help changing the settings back to correct Mac Mail settings? I c

I was having trouble sending to hotmail accounts from my Earthlink account, they had me go into Mac Mail preferences and make changes (because they claimed it was Mac Mail's fault, even though the hotmail error code said it's because Earthlink is blocked by hotmail), now Mac Mail doesn't work AT ALL - any help changing the settings back to correct Mac Mail settings? I can provide a transcript of the entire tech chat session, if that will help...

both apostrophes are used correctly, thanks
doesn't = does not (this is called a contraction)
it's = it is
Mac Mail's fault = possessive
any help with the actual issue? thanks!

Hello, just wondering how i can fix my itunes when i keep getting these msges, MSVCR80.dll was not found and error 7 (windows error 126). can anybody help. cheers.

hello, just wondering how i can fix my itunes when i keep getting these msges, MSVCR80.dll was not found and error 7 (windows error 126). can anybody help. cheers.

See Troubleshooting issues with iTunes for Windows updates.
tt2

I was in editor and got a scratch full message, went to help, changed the plugins to C drive as stated, now editor won't open, just organizer

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