I was in the middle of an update and i put the phine on charge, now i have to restore it and itunes isn't letting me
i was in the middle of an update and i put the phine on charge, now i have to restore it and itunes isn't letting me
please help!!!!
If this has happened more than once the problem is likely on your PC.
See here: http://www.apple.com/support/iphone/assistant/itunes/
Similar Messages
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New iPhone 6 Plus crashed during ios 8.1 update and iTunes isn't recognizing the device
I deleted a bunch of pictures and music on my phone to have enough storage space to back up my phone. I decided to update my phone first (ios 8.1) and it seemed to be going smoothly. It's hard to remember exactly what happened but when it was almost complete, something went wrong and it indicated that it hadn't installed correctly. It said I needed to clear more storage space in order to complete the installation so I restarted the phone. When it turned back on, I attempted to install the update again (the storage wasn't an issue) and it immediately went into "verifying install" mode before shutting off. Now I only have the screen that indicates I need to plug it into iTunes but the device isn't recognized when I plug it in. Powering it down, holding down different buttons, etc. doesn't work! Help!
Which OS?
iOS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538
Mac: http://support.apple.com/kb/TS1591 -
Hi! I have Photography Plan (Ps+Lr). After updating of application from CC to CC 2014 now I have only 2Gb of storage instead of 20Gb as it was before. Also I haven't access to Market. So what's the problem?
Define storage. Disk, Random Access memory or a combination. Installing software consumes some disk space but does not disable or remove RAM.
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I was trying to installed new ios update and suddenly my WIFI connection got desconnect. now I am trying to restore my Ipad2 but getting error saying "the Ipad could not restored, An unknown error accured (3194)". so please help me out to resolve the same.
When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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i could not update my applications since the account that applied was when i was in the US...it says that i needed to change itunes store here in the philippines and how do i do that?
Click here and follow the instructions to change the iTunes Store country.
(87167) -
Had a problem with my mail and was following online suggestion to do a reset of iPad. After reset was done the Apple logo never appeared just have a rotating circle in the middle of the screen. What do I do now?
Restore the iphone from itunes on your computer
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my phone is not getting started,its displaying itunes sign and USB sign on the phone's screen. I have also restored and updated the phone however not getting started
It helped earlier but it has come back again. I don't know what to do. I tried what you said earlier but this time even this is not working either. And quite intrestingly my phone won't turn off. I turn it off, it goes off and then restarts on its own and then keep giving the same message again and again.
Could it be a charging cable, is there any chance that the cable which was working fine one day could turn to be "incompatible" with iphone the other day????????
Please help -
sir my iphone 3G was not on due to software update and its not resotre previous software and shown as error 1051 kindly resolve my issue as soon as possible
The easiest way to fix the hosts file is to restore it from a backup that predates the modification, or to copy the unmodified file from another Mac. If you can't do that, then do as below.
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Paste into a Terminal window by pressing command-V. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
Below that, you may see some other lines. The first 9 lines should be exactly as above, apart from differences in the blank space within lines. Otherwise you can't use this procedure—STOP and ask for guidance.
If the contents of the TextEdit window are as described, close it, then enter the following command in the Terminal window in the same way as before (by copy and paste):
sudo sed -i~ '10,$d' /etc/hosts
You may be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning to be careful. Confirm. Quit Terminal.
If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Log in as one and start over.
That will fix the hosts file. There is now a copy of the old hosts file with the name "hosts~" in the same folder as "hosts". You can delete the copy if you wish. Don't delete the file named "hosts". -
My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update. Please help!!!
If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
worth looking at for the future to understand backing up etc -
i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring process. Its giving the warning that the updated software server couldn't be reached. Can anybody help????
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
I recently ran the itunes 11.1 update and itunes is now gone from my computer and will not allow it to be reinstalled. I am running Windows 7. Any ideas?
Hello RDH54
I would remove all components and Apple related software and then try the install again.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
hi, i installed ios 5 for my iphone 4 and the camera function on lock screen was on the first few days , now it doesn't show the lock screen . is there any change i can do . Pls help me to solve the issue.
nishaadp wrote:
... it stucks with the apple logo , nothing works. Is anything i can do?
See Here for
Frozen or unresponsive iPhone -
Since trying to update yesterday, my computer won't download any updates and itunes 11.1 says "Internal Error" and gives me the following info when I click on a song or podcast:
Exception Name: NSInvalidArgumentException
Description: -[_NSConcreteUserNotification activationType]: unrecognized selector sent to instance 0x25a06b0
User Info: (null)
0 CoreFoundation 0x922216fb __raiseError + 219
1 libobjc.A.dylib 0x920108db objc_exception_throw + 230
2 CoreFoundation 0x9222563d -[NSObject(NSObject) doesNotRecognizeSelector:] + 253
3 CoreFoundation 0x9216af77 ___forwarding___ + 487
4 CoreFoundation 0x9216ad22 _CF_forwarding_prep_0 + 50
5 iTunes 0x00df38e2 iTunes + 14624994
6 iTunes 0x00df36ae iTunes + 14624430
7 libobjc.A.dylib 0x9201c6c5 -[NSObject performSelector:withObject:withObject:] + 77
8 Foundation 0x93c12d85 -[_NSConcreteUserNotificationCenter _sendDelegateMessage:sendToAppDelegate:withNotificationFromMessage:] + 335
9 Foundation 0x93c12eaf -[_NSConcreteUserNotificationCenter _notificationPresentedMessage:] + 58
10 Foundation 0x93c137c2 __block_global_1 + 156
11 libdispatch.dylib 0x9371b2cf _dispatch_call_block_and_release + 15
12 libdispatch.dylib 0x9371ea80 _dispatch_client_callout + 46
13 libdispatch.dylib 0x9371c8e8 _dispatch_main_queue_callback_4CF + 223
14 CoreFoundation 0x9211b255 __CFRunLoopRun + 1829
15 CoreFoundation 0x9211a7c4 CFRunLoopRunSpecific + 308
16 CoreFoundation 0x9211a67b CFRunLoopRunInMode + 123
17 HIToolbox 0x90b6fc76 RunCurrentEventLoopInMode + 242
18 HIToolbox 0x90b76eb9 ReceiveNextEventCommon + 374
19 HIToolbox 0x90b76d34 BlockUntilNextEventMatchingListInMode + 88
20 AppKit 0x97621923 _DPSNextEvent + 709
21 AppKit 0x97621167 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
22 AppKit 0x9761d78c -[NSApplication run] + 855
23 iTunes 0x0017a898 iTunes + 1546392
24 iTunes 0x0017a709 iTunes + 1545993
25 ??? 0x00000002 0x0 + 2Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
my old back had a lot of movies on it and it was stolen. i got a new one and it won't let me download my 400 dollars in movies into my library..all the movies show up on my purchased itemsbut when i click on them it does nothing how do i get my movie back??
if you cant download them > email the iTunes Store emaill support adn explian the situation adn they will give you a regrant of all your purchases.
expresslane.apple.com > click on iTunes > then iTunes Store > and choose the right prompts
but you should try the pas purchase thing in iTunes first because the regrant is a one time thing. > IE iTunes Store > purchases > click what you want > redownload
> but you do need iTunes 10.5 or later for it to work correctly .
i woudl ask for the regrant it you dont have the options for movies yet
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