I was in the middle of updating my ipod to the new 6.0 software when it died and since then my ipod screen is just blank or it will become grey and stay like that what do I do?

pls help

Try:                           
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar                              

Similar Messages

  • My iphone 3gs stays in logo when we restart and stays like that

    HI,my friend has a iphone 3gs and before she restarted it the iphone was just fine, but after she restarted it and it stayed in apple logo
    and downloading circle stayed
    and appears green lines.
    We have gone to youtube, to figure how to stop this. And nothing happens.
    Please Help.

    Turn off and on your device, reset all settings, Back up and restore device as new

  • Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that.

    Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that. How do I fix this issue?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help.

    my macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help. i've tried the command s command p command v but nothing i've tried to the safe mode then a quick restart but nothing
    disk utility give me this:
    Process:         Disk Utility [371]
    Path:            /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
    Identifier:      com.apple.DiskUtility
    Version:         11.5.2 (298.4)
    Build Info:      DiskUtility-2980400~60
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [86]
    Date/Time:       2013-11-05 03:29:41.247 -0500
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          9522 sec
    Crashes Since Last Report:           29
    Per-App Interval Since Last Report:  981 sec
    Per-App Crashes Since Last Report:   25
    Anonymous UUID:                      F6B8E263-76C8-4C7D-AA58-48134BF4BA78
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                         0x0000000100c62fbc _read_images + 312
    1   libobjc.A.dylib                         0x0000000100c79721 map_images_nolock + 1266
    2   libobjc.A.dylib                         0x0000000100c62761 map_images + 115
    3   dyld                                    0x00007fff5fc039c5 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 853
    4   dyld                                    0x00007fff5fc0c849 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 201
    5   dyld                                    0x00007fff5fc04d54 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
    6   dyld                                    0x00007fff5fc08f7c dlopen + 490
    7   libSystem.B.dylib                       0x0000000100a14e40 dlopen + 61
    8   com.apple.CoreFoundation                0x0000000100d78ef7 _CFBundleDlfcnLoadBundle + 231
    9   com.apple.CoreFoundation                0x0000000100d77e97 _CFBundleLoadExecutableAndReturnError + 1191
    10  com.apple.Foundation                    0x0000000101008355 _NSBundleLoadCode + 638
    11  com.apple.Foundation                    0x0000000101007c78 -[NSBundle loadAndReturnError:] + 742
    12  com.apple.Foundation                    0x000000010101960c -[NSBundle principalClass] + 38
    13  com.apple.framework.DUSupport           0x0000000100082080 -[DUModuleManager(_private) findDUModules:] + 405
    14  com.apple.framework.DUSupport           0x0000000100081ed9 -[DUModuleManager orderedModuleListOfModules] + 40
    15  com.apple.DiskUtility                   0x0000000100006082 0x100000000 + 24706
    16  com.apple.DiskUtility                   0x0000000100005f59 0x100000000 + 24409
    17  com.apple.AppKit                        0x0000000101444625 -[NSWindowController _windowDidLoad] + 538
    18  com.apple.AppKit                        0x00000001013e1f77 -[NSWindowController window] + 112
    19  com.apple.AppKit                        0x00000001015f61d9 -[NSWindowController showWindow:] + 47
    20  com.apple.AppKit                        0x00000001015c7c5c -[NSDocument showWindows] + 98
    21  com.apple.AppKit                        0x00000001015c64bb -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 340
    22  com.apple.AppKit                        0x00000001014f7b44 -[NSDocumentController(NSInternal) _openUntitled] + 111
    23  com.apple.AppKit                        0x00000001014f79ab -[NSApplication _doOpenUntitled] + 257
    24  com.apple.AppKit                        0x00000001014f733b -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 185
    25  com.apple.AppKit                        0x00000001014f6fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
    26  com.apple.Foundation                    0x0000000100ffd0d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
    27  com.apple.Foundation                    0x0000000100ffcf06 _NSAppleEventManagerGenericHandler + 114
    28  com.apple.AE                            0x0000000104d7332b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
    29  com.apple.AE                            0x0000000104d73224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
    30  com.apple.AE                            0x0000000104d7312b aeProcessAppleEvent + 210
    31  com.apple.HIToolbox                     0x00000001028a0619 AEProcessAppleEvent + 48
    32  com.apple.AppKit                        0x00000001013fc095 _DPSNextEvent + 1191
    33  com.apple.AppKit                        0x00000001013fb801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    34  com.apple.AppKit                        0x00000001013c168f -[NSApplication run] + 395
    35  com.apple.AppKit                        0x00000001013ba3b0 NSApplicationMain + 364
    36  com.apple.DiskUtility                   0x0000000100002009 0x100000000 + 8201
    37  com.apple.DiskUtility                   0x0000000100001db8 0x100000000 + 7608
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x0000000100a27c0a kevent + 10
    1   libSystem.B.dylib                       0x0000000100a29add _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x0000000100a297b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x0000000100a292de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x0000000100a28c08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x0000000100a28aa5 start_wqthread + 13
    AND MORE TOO MUCH TO COPY N PASTE HELP PLEASE!!!!!

    Reset the PRAM
    Reinstall the operating system from the dvd (you will not loose your data)

  • IMac G5 (iSight) with 10.4.11:  Screen always dimmed. Starts at full bright and a second later dimms and stays like that forever.  Brightness controls work normally under this circunstance.  Please help !!!

    iMac G5 (iSight) with 10.4.11:  Screen always dimmed. Starts at full bright and a second later dimms and stays like that forever.  Brightness controls work normally under this circunstance.  Please help !!!
    Please don't tell me to adjust anything on the preferences, since I have tried all.  I think it may be anoter kind of problem, maybe hardware related or anything.
    I ran the Hardware repair DVD and everything was ok, but when the imac restarted the screen was very lit again, but when it went sleep, when it went awake again the screen got dimmed again.  Because of that I think that the problem could be software related, but who knows.  Excuse my english.

    I can't see another possible answer - the longer your machine is up, the more the power supply is stressed, it protects itself by dimming the screen to lower the draw on it.

  • I've a "bug" with the apps downloading. This one stops at the end and stays like that infinite. The app doesn't appears normally on the homescreen. Someone can fix this?

    I've a "bug" with the apps downloading. This one stops at the end and stays like that infinite. The app doesn't appears normally on the homescreen. The app is on the home screen, and its downloading is blocked at its end, without showing the app like it should when it's finished downloadung. Does someone can help me and fix this please?

    Hi Tom
    Thanks for replying!
    I had heard that these switches didn't stack unless everything was identical.
    I only tried it at all out of pure desperation.
    I've applied and tested every version 3 firmware in standalone mode via a console cable and xmodem.
    They either never come up properly receiving decompression errors and reboot constantly in a loop.
    Occasionally they stall / jam and stay there displaying the same error with no rebooting.
    And twice out of 80-100 times I got it to boot to the username and password screen in standalone mode.
    But as soon as I made a change it crashed and started the rebooting cycle again.

  • Whenever i connect my ipod touch 3rd gen to itunes itunes responds really slowly and when i try and sync it it says sync in progress on my ipod screen but then is stuck with "verifying "matts ipod" at the top of itunes and stays like that for ages.. help

    whenever i connect my ipod touch 3rd gen to itunes itunes responds really slowly and when i try and sync it it says sync in progress on my ipod screen but then is stuck with "verifying "matts ipod" at the top of itunes and stays like that for ages.. help

    You buy one and only one download.
    As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
    http://www.apple.com/support/itunes

  • I updated the new IOS 4.3.3 on my IPad, since then i Am having trouble accesesing any App. What happens is i cant enter it or other wise it closes as soon as i enter it...i need help solving tris inconvenient.

    I updated the new IOS 4.3.3 on my IPad, since then i Am having trouble accesesing any App. What happens is i cant enter it or other wise it closes as soon as i enter it...i need help solving tris inconvenient.

    I have the same problem and I haven't solved it yet. On Friday I plugged in my iPad to my work computer after not having done so for quite a while. Today I went onto the work computer and discovered I had not updated iTunes before plugging in the iPad (and which I cannot do without an administrator password). I guess I will update iTunes and try again when I can get the guy to show up with the password. I hope that works. The reset idea does not work on mine.
    Was your iiTunes updated before you tried? Have you found any solution yet? Mail and some internet apps still work but games, notes applications, spreadsheets etc. just begin to open and close immediately.
    If anybody has answers I'd love to get some clues.

  • Is it okay my Macbook Pro 13" (late 2011) is on 80° to about 92 when playing games and stuff like that?

    Title^^
    "Is it okay my Macbook Pro 13" (late 2011) is on 80° to about 92 when playing games and stuff like that?"

    Well, I just thought when I bought a computer to 1200$, i would be able to run atleast games which do not requirer that much GPU power. I only play games like Counter strike: Global Offensive, Counter strike: Source and league of legends.

  • My Imac 27' screen is shutting off for no reason. The Imac is still running but the screen is black and stay like that. Is there anyone else with the same problem, and does somebody know what is this?

    I had my Imac27' for about 1 year (I bought it january 2011) , and it worked fine. But two days ago a problem started. The screen is turning black suddently, and it stay like that until I reboot it. It's not cool. The first time it happen it was hafter a very long days of video editing, I tought it was to hot. But now I just started up the Imac and 10 minutes later it happen. And now  I transfer my desktop on my second screen, because the one of my Imac is constantly shutting of. What is this? Can I do something about that?

    I´ve came across with the same problem and when I look out for solutions I found out that basically I had Three options
    1.- Dim the brightness to the first 2 dots (that is the limit for me, anything above that shuts down again my screen)
    2.- Replace an expensive part of the screen (about $900)
    3.- Try with an external monitor to see if the problem was the screen or something else
    What I did was to plug my flat screen to my mac with a Mini Display Port to VGA Adapter
    http://store.apple.com/us/product/MB572Z/B/mini-displayport-to-vga-adapter?fnode =51
    And… Problem Solved! now Im going to buy a Monitor that gonna cost me less than half of the replacement parts, my main monitor will keep siting down if i dim it above the 2 dots but at least I will have the other to work properly
    So that´s that, I hope someone finds this helpful
    P.S. Sorry if my english it´s not that good

  • Anyone have no service pop up with the new update and stay like that?

    Anyone have no service pop up with the new update and stay like that

    Try a Reset holding the Sleep button and the Home button together until Apple logo shows up and then wait for the Reset to return you to the lock-screen.   If you still don't have service check Settings>General>About and then scroll down to Carrier and see if your Service Provider is listed. 

  • Turn my macbook on all it gives me is a blank white screen and stays like that

    turn my macbook on all it gives me is a blank white screen and stays like that

    Try booting to the Startup Manager and select your system drive.
    Startup Manager: How to select a startup volume
    http://support.apple.com/kb/HT1310
    Then see
    http://support.apple.com/kb/TS2570
    https://discussions.apple.com/docs/DOC-5282

  • After downloading the new ISO 7 software to my iPhone and iPad I'm only able to send and receive texts on my iPad. My iPhone is not receiving the texts

    After downloading the new iso7 software to my iPhone 4S and my iPad, I'm only able to receive text messages on my iPad. Does anyone know how I can fix this?

    Try deactivating iMessage on your iPhone.   Then, activate it again.

  • I did something, and now a Bing toolbar is stuck on my browser, and also the top tool bar with "file, tools, help" and stuff like that is gone. What do I do?

    I was downloading something, and it shoved the stupid Bing toolbar, which I can't remove now. Also, I accidentally removed the toolbar on the very top of the browser with "file, help, tools, ect." I'm kind of technologically impaired, if you haven't noticed.

    Hello Greg.
    You can uninstall unwanted extensions by going into Tools > Add-ons > Extensions.
    You can select which toolbars to see by going into View > Toolbars. Also, you can reset your interface by going into View > Toolbars > Customize... > Restore default set.

  • My new 2011 mac mini is stuck at strat up screen and stays like that! How to fix

    My new 2011 mac mini is stuck at the start up screen ( apple logo ) and it stays there I can't reinstall lion because there is no drive in this gen how do I fix it????

    OS X Lion: About Lion Recovery

Maybe you are looking for