I was in the process of backing up my 4s to activate my 5s.

During the process, I lose connection and my 4s becomes locked and is stuck in Restore Mode. Work phone with massive contacts list.
I tunes says I must restore to factory settings. Then says do I want to lose all my saved stuff? ***!
He'll no, I want a good back up to upload onto my new phone. Unsure if I got a good back up or not.
Now I have a new phone and a locked old phone and have ZERO confidence in Apple to rectify this.
Stuck in a catch 22. I can just see some idiot in an Apple store with a 2 hour hair do and a blue T-shirt to restore to factory and losing everything.
Is there a way to find out if I have a good back up on I-tunes?
We did a family of 4 upgrade from 4s to the 5s. Two successful upgrade, now this. I do have two old 4s that are no more than iPhone iPads for Internet use.
Can I restore one of those old phones and see if a synk with this locked info copies over.
I feel really screwed with lack of instructions.
Tom

The phone shows a picture of an iTunes logo and a chord with arrow that I assume means to plug it back into the computer I was trying to back it up on.
Then the messages that the phone is in restore mode and leads to the next screen that wants to restore to factory settings. When I click Restore it gives me a message do I really want to restore. Restore will erase all my info.
No faith in proceeding till I know I have a fall back to restore all my info.
Like I said, no faith in Apple.

Similar Messages

I have an iMac that I purchased back in 2010 and over the past 9 month or less my computer just started shutting down while someone was in the process or working on it. What could this come from? Is there a simple solutions to this problem?

I have an iMac that I purchased back in 2010 and over the past 9 month or less my computer just started shutting down while someone was in the process or working on it. What could this come from? Is there a simple solutions to this problem?

Which model iMac do you have? http://support.apple.com/kb/HT1758 How to identify iMac models
Which OS is currently installed?
Check out KB Articles: http://support.apple.com/kb/HT3964 Intel-based Macs: Resetting the System Management Controller (SMC) and http://support.apple.com/kb/HT1379 Resetting your Mac's PRAM and NVRAM
If not of the above works and you have AC, call them. Let them deal w/it. Otherwise, take your iMac down to your local AS or an AASP. Diagnostic testing is FREE!
You can also research for a solution on YouTube's "How To" website and iFixit.

Tried to sync my 5c on itunes but my daughter was logged in and now all her contacts, apps, and messages etc are on my phone. I was in the process of trying to run a backup because there was not enough memory for my phone to perform it. Help!!

I was in the process of syncing my iphone 5c and then wanting to do a backup through iTunes because my phone did not have enough memory to backup. When I connected the phone to my computer and pulled up Itunes I thought I was logged into Itunes (my name was showing) but apparently my daughter had used and logged into itunes. Needless to say it started to sync and now my phone has all of her contacts, messages, apps etc. I followed what had been previously posted :
This solved my question by Malignance on Feb 23, 2013 11:27 AM
You should use separate Apple ID's for iCloud, iMessage and FaceTime. These services are separate from iTunes.
Create a new Apple ID > https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -- Note: You need a verified email address
On one of the devices go:
Settings > iCloud > (Scroll Down) Delete Account > Sign in with the new Apple ID -- Note: This only affects the device
Settings > Messages > Send and Received > Apple ID > Sign Out > Sign in with the new Apple ID
Settings > FaceTime > Apple ID > Sign Out > Sign in with the new Apple ID
This will separate your iCloud content (i.e. Contacts, Notes, Reminders etc.), Messages and FaceTime.
You both can continue to use the same Apple ID for iTunes and share purchased Apps, Music and Movies
See the answer in context
But I still have all her info on my phone. Is there any other way I can fix this or do I need to physically delete each contact, app, and message from my phone (and I still have not run a backup). Thanks for any help you can give me.

If her data was not backed up or synced to something, it's gone. Sorry.

I downloaded 200 photos, an event folder was created, I could see all the photos and was in the process of editing them when I got a message that iPhoto unexpectedly quit. I cannot find the photos anywhere on my computer now. Is there anything to do?

I downloaded 200 photos, an event folder was created, I could see all the photos and was in the process of editing them when I got a message that iPhoto unexpectedly quit. I cannot find the photos anywhere on my computer now. Is there anything to do?

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

As I was in the process of updating Iphone via itunes, I got an error message now do I need to restore and lose all my media info

I need to know how do I use my phone now since I was in the process of updating the iphone via itunes, now it is in the mode of connecting to itunes! I really don't want to restore my phone as I may be losing all my media and other contact information! How do I get out of the stupid mode??

Your apps / music / photos etc are stored in iTunes on your computer.
Just do the Restore then re sync your iTunes media.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
Make sure and create a backup following the instructions at that link.

HT2477 I just purchased the IMac and was in the process of setting it up and got locked out. A password is being requested and I did not establish one. Is there a default password for the imac?

I just purchased the iMac and was in the process of setting it up and it locked up, requiring me to put in a password. I never established a password, does the iMac have a default password?

If you have been using the mac.com Apple ID to make iTunes purchases recently, then there should be no issues continuing to use it with the new iPhone. I would abandon the new ID as you will never get Apple to merge the two IDs. I have had a mac.com ID for years and continue to use it with my iPhone 4S.
Tell us the issues that you encounter trying to set up the iPhone with the mac.com account.

My iWeb just crashed and has vanished from my computer. The icon is visible but it will not open. Can anyone help? I desperately need it fixed as its my business website and i was in the process of updating it

My iWeb just crashed and has vanished from my computer. The icon is visible but it will not open. Can anyone help? I desperately need it fixed as its my business website and i was in the process of updating it

Where was this site hosted?
Apple eliminated iWeb in July!!!
http://en.wikipedia.org/wiki/IWeb#Discontinuation_of_iWeb_in_iCloud_Transition
http://www.macworld.com/article/1160728/apple_mobile_me_transition_faq.html

I was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??

i was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??

Go elsewhere:
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

HT3204 I was in the process of restoring my ipad and an issue with itunes came up and itunes closed. Now my computer doesn't recognize the ipad as anything so I can't complete the restore process.

I was in the process of restoring my ipad and an issue came up with itunes and it had to close. I reopened itunes but now my computer doesn't recognize the ipad as anything plugged in to my computer. I am unable to complete the restore process.

Hi kimbo934,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
I hope this information helps ....
Happy Holidays!
- Judy

Hi i was in the process of uploading photos from my phone three days ago- and have tried to re start my computer but cannot get out of " Photos are being import to photo library please wait for import to complete"there are 90 photos and this came

Hi I was in the procces of uploading photos from my phone three days ago as i have an important art project to finish today. I have tried to restart my computer log off come back on but every time i put my phone to the computer and press up load photos its comes up with "Photos are baeing import to photo library- please wait for import to complete".
There are 90 photos and this came after it uploaded a few - can you help me - i have tried to quit iphone but this keeps coming up and i need these pics imported from my phone to my computer.
please help
thank you

Apple menu ==> forec quit
LN

What is the Process of Back to Back Order ?

Hi,
I want to know the Whole Process of Back to Back Order of an Item !
And plz reply my Question .......................? Sir

Back Order of an Item means :-
Suppose you have a order and delivery date is 01/08/2011 for 10 quantity .
now you have dispached only 5 quantity on same sales order.
now run to back order report in next day(02/08/2011) it will show that 5 qty is in back order report.
Thanks
Manvendra Singh Niranjan

HT1430 How do I get my 3gs out of recovery mode without restoring it? I was in the middle of backing it up when it whent into recovery mode.

How do I get my 3gs out of recovery mode without restoring it. I was in the midle of updating and backing it up when it went into recovery mode.

In order to take the device out of Recovery Mode you have to Restore the device. There is no other way. Read here > http://support.apple.com/kb/HT1808

I was in the process of installing, so I left my computer for a little, came back and it says "the computer restarted unexpectedly or encountered an unexpected error" it tell me to restart, which I do and then comes right back to this.. any suggestions?

error message says "the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click "OK" to restart the computer, and then restart the installation." but when I restart the screen flashes and just brings me right back here

Safe boot should be an option as well as normal or without network
you could also try Windows DVD automatic repair, use last restore check point, make sure it had enough free space
also making a 2nd account and maybe use standard non-admin for general use
you installed a driver, or patch tuesday or your hibernation file used all the free space.

I cannot open itunes on my pc. I was in the process of creating a new playlist when the program froze. My playlist and all information was lost. Can I upload my ipod my back onto itunes?

Lost all library and playlist files. I cannot open itunes on computer. Can I upload ipod music back on my pc?

See Empty/corrupt iTunes library after upgrade/crash.
tt2

HT1766 help i was following the steps for backing up my iphone and all of a sudden my iphone is dead and showing only a cord to connect to computer and the word itunes...what happened and how can I restore it?

help i was following steps for backing up my iphone and all of a sudden it went blck and then and now just shows a computer plug in with the words istunes....what happened and how do i restore my phone?

As explained here
http://support.apple.com/kb/HT1808?viewlocale=en_US

I was in the process of backing up my 4s to activate my 5s.

Similar Messages

Maybe you are looking for