I was just signed up without my consent for Automa...

I can not believe you don't have a phone number to handle a situation like this, in which Skype is either engaged in terrible business practices, shadily changing its billing structure or auto-renewal methods without notification and opt-out information OR my account has been hacked and someone has signed me up for these things.
But the fact that I got an email today simply notifying me that I've signed up for an Auto Renewal charge of $25 I didn't sign up for, only to discover up loging in that I've also been enrolled in a 3 mth unlimited plan I absolutely don't need and would never have signed up for myself and that the only recorse is to register for this help site, then wait during my work day for someone to reply is honestly the lowest point of customer service I've ever encountered.
I want a response as to how this will be handled, I want my money refunded and I want to know how to make sure this never happens again. And I'd love to know why you, as a phone service provider, don't have a customer service number.

Hello
I wonder if this customer is still using Skype? I would love to know, the outcome on his /her concerns. I have the same problem that has only been partially resolved. Seeing the date of this post, I now have deep concerns about longstanding, questionable, Skype business practices ...... very shady indeed!
I was subscribed for a Skype Premium package and costs charged to my credit card without my permission. Finally, after many unsuccessful attempts to cancel, a customer service rep agreed to cancel my subscription (few days ago) and refund my money for the June, 2013 bill only. There was no renumeration for the 3 previous payments taken on Sept. 2012; Dec. 2012 and March 2013. The "refund" has reportedly been put in my "account" for any future purchases for Skype products. Another very interesting thing has happened to my account since my subscription was finally cancelled. There is no longer a record of the previous transactions that were made on my credit card (in my Skype account) ...... it was if they never happened. Except, of course,my online account with my credit card company has record of these transactions ....... I am out over $ 80.00 and countless, anguished hours trying desperately to contact Skype customer service.
Please beware fellow Skype customers regarding unauthorized transactions on your credit cards. How can we get Skype/Microsoft to provide a business telephone number that is listed on the Skype opening page and an online site for us to address our concerns immediately with promise of a reply within a reasonable time frame?
Mollie

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Hi everyone, I have LR 5 that I purchased with a serial number and about a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, last time from LR4 to LR5 there was just an update without buying the creative cloud,

Hi everyone, I have LR 5 that I purchased with a serial number and about a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, last time from LR4 to LR5 there was just an update without buying the creative cloud, is that possible from LR5 to LR6? Thanks so much.

Welcome to Apple Discussions!
You can't install 9.2.1 or earlier on any Mac that is only Mac OS X bootable. In fact you need to use the restore disks which came with those Macs to install 9.2.2 on those Macs. 8.6 is only possible to install on Macs which came with 8.6 or earlier. The 9.1 disk may be useful for your 1999 PowerMac G4, but won't be of any use for a 2006 Powerbook G4.
Adobe Pagemill does not follow w3.org web publishing standards. If you want a webpage editor, get http://www.barebones.com/ BBEdit
MS Office, there is a free Mac OS X alternative in http://www.neooffice.org/
Or you can upgrade to the full Office 2004 for the Mac, or get http://www.thinkfree.com/ or Open OS X Office.
Wordperfect files can be converted to Word files with http://www.dataviz.com/ 's Maclinkplus.
Microsoft no longer has Internet Explorer for download (that quit being offered January 2006), though that is covered more in my FAQ:
http://www.macmaps.com/browser.html
As for other Mac OS X inquiries, I strongly recommend seeing my other FAQ:
http://www.macmaps.com/macosxnative.html
which should answer most of your other questions. If you have further questions, please feel free to ask me.
Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?

Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?

No but there's a link to reset your password. Etc etc..
This is the email I got.
"Your Apple ID was just used to download Photoshop Touch for phone £2.99 from the App Store on a computer or device that had not previously been associated with that Apple ID.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Apple"

I was just hacked into my facebook account for about a thousand dollars and I called I tunes and of course you know what happened there how do I try to get my money back?

I was just hacked into my facebook account for account for a thousand dollars

I agree. This is a 100% facebook problem, but then you need to watch what you have associated with ANY social media site. As little as possible is best.

Need Help - It won't let me just sign out without logging back in!

Every time I shut down or restart my mac, it forces me to log back in once I turn the computer back on. I can restart it, or shut down and it won't just restart without forcing me to log in. It never used to do that, it would just load back to the desktop right away. I never click 'log out' but it's still having me log in each time.
How do I make it so that it does not log out every time? I'm open to any suggestions thrown my way. It's gone from a mild annoyance to an inconvenience now, having to log in without ever having logged out in the first place.
Thanks for your help - hope to hear from someone! Please help!!

Check that automatic login isn't disabled from either the Accounts or Security panes of System Preferences. An account protected by FileVault can't be logged into automatically.
(57381)

I just signed in to Creative Cloud for the third time today!

Ok, I love the new apps. I am good with the pricing structure. But this mess with first having an endless stream of problems with installing the CC manager, and the AAM, and reinstalling AND reinstalling until finally I was able to hunt down the problem myself (firewall plus anti-virus problems mostly, which just leads back to incomplete installer development IMHO).
Now? Creative cloud will not keep me signed in. What's more, it won't maintain my software authorizations. I've authorized Premeire Pro twice today, just to keep Media Encoder and dynamic link running. Why? Why why why???! To add to this, I am continually asked to reaccept the license agreement and after I login, am directed to my completely filled in profile and asked to complete it.
And if any response to this includes "uninstall/reinstall" I am going to freak the @$%^& out.
This was not happening yesterday, or the day before. Why is it happening now? If you have server problems, am I not going to be able to work?
More importantly, I'm about to pack up my gear and take a teaching appoinment in a rural area with possibly very limited Internet access. Something I thought would be fine, because I read that my license would remain active for a significant period while offline.
With two weeks to go before I leave, please tell me what is going on, and what you are going to do about it. Because I'm about to tell the University where I work that Creative Cloud is not together enough to consider yet.
Adobe, why are you trying to make me unhappy. I'm a big fan. Plus, you are delaying a significant job.

Follow the steps below. After several chat conversations with Adobe, this is what I think has fixed the issue. In the end, it makes sense, specifically the permissions settings. Mine were set to Read-Only (Step 4) which would mean that when I log in, it is not able to save my information to the neccessary files. My CC Account was logging off every day before. After following these steps, it has been 24 hours and I am still logged in. Its worth a try if you are having this issue. Note: this is for windows only.
Navigate to C:\ProgramData\Adobe.
Locate SLStore folder.
Right-click the SLStore folder, and choose Properties.
In the Attributes section, deselect the Read-Only option.
Click Apply, and then click OK to close the Confirm Attribute Changes dialog box
Again, right-click the SLStore folder and choose Properties.
Click the Security tab and set permissions.
•Administrators: Full Control
•Power Users: Everything but Full Control and Special
•System: Full Control
•Users: Read and Special
Click Advanced, and, if asked, accept the User Account Control (UAC) elevation prompt.
Click the Owner tab, select Administrators, and click Edit.
Select Replace Owner on Subcontainers and Objects. Click Apply, and then click OK.
Click the Permissions tab and click Change Permissions.
Select “Replace all Child Object Permissions with Inheritable Permissions from this Object”. Click OK, and then click Yes.
Click OK, and then click OK again in the Windows Security dialog box. Click OK to close the Advanced Security Settings dialog box.
Then navigate to C:\Program Files (x86)\Common Files\Adobe.
Locate SLCache folder and delete the complete contents of the SLCache folder.
Hit Window+R to bring up the Run Window, type %appdata% and press enter.
Click on Appdata in the address bar.
Then navigate to Local\Adobe\OOBE folder and delete the OPM.DB file.

AT&T Changed My Plan without my consent, took away my Unlimited Data Plan and 7500 rollover min

I have been a loyal customer since 2007. I have had AT&T's unlimited data plan on my iPhones since 2007. Well that all changed in May of 2013, unbeknownst to me! In May, AT&T took away my FamilyTalk Nation 1400 with Rollover minutes plan and arbitrarily enrolled my family in their 10GB shared data plan. We were not notified and we were not asked if we approved the change. We had about 7,500 banked rollover minutes. My phone is 1 of 4 on the family account. I had the original iphone in 2007 and have been with AT&T ever since because of the awesome $30 a month grandfathered unlimited data plan. To save money on minutes and texting, I moved my phone over to my family's shared plan about 2 years ago. I was able to keep my $30 a month unlimited data. Well in May, AT&T changed our plans and we didn't know. Had I been monitoring the bill, I would have likely caught this change. However, my parents were the ones paying the bill, and I would just send them my share every month. I received some weird text messages in the last few weeks saying I was getting close to my data limit. Hmmm, data limit? But I have unlimited data? That's when I went online, checked the bill, and saw what happened. I called AT&T, asked why the plan was changed. They claimed my sister made the change....I spoke to my family, including my sister, and no one had authorized the change. And since the monthly bill only increased by about $30 a month, my parents didnt bat an eyelash or ask questions when the plan changed. But we had a GREAT plan that was right for us, 7500 banked rollover minutes, and unlimited data for me. All that was taken away. AT&T says that since we didn't speak up within 90 days of the change, they cannot change it back. This is RIDICULOUS AT&T and I cannot believe this is how you treat loyal customers. Now we have an unlimited talk and text plan (which we don't need at all... we don't use that many phone minutes or texts... that's why we had banked 7500 rollover minutes you genuises!!) and a data plan with a cap at 10GB when before, I had UNLIMITED data. I am extremely mad that this happened. My family feels like we were slapped in the face. We want our old plan back. We want what we had on May 1 2013: our FamilyTalk Nation 1400 Rollover plan with our 7500 banked rollover minutes that we are entitled to, and my unlimited data plan for $30... because it was taken from us without our consent. If we cannot get our old plan back, the first chance we get once we are off contract for all of our phones, we are leaving AT&T and taking our business elsewhere. Has anyone had their plan taken from them without their knowledge? Lost rollover minutes? Been stripped of their unlimited data plan?

Hey JDom2, That really sounds like an rough situation.You're right, it doesn't make sense for AT&T to spontaneously change plans. Unless your account gets flagged for unusual usage, or needing help with billing reminders, a representative doesnt even open your account. It takes a representative to manually make some of the changes to your account, or of course of could do it yourself by logging into the webite. So ultimately a representative, either in store, or on the phone had to do it, while talking to someone. I personally can't remember a specific day or call 8 months ago, and it doesnt surprise me that your sister might not either. The new plan comes with unlimited Talk and Text. Rollover minutes are temporary minutes that fall off after a year and only get used if you go over your US voice usage. With unlimited, that's a moot point. AT&T starts sending text messages when you hit 65%. If this is the first time in months, you've used more than 6.5 gb, then this plan would've sounded amazing at the time. No conscientious rep would have reccomended make a change like that, unless your usage showed your usage showed you would have fit pretty comfortabled under 10gb. I might reccomend you check more what's changed in the last 8 months that your usage has been escalated. The sad thing is, customers who aren't used to paying a care to what they do on the phone, often leaves apps open unecasserily long period, or won't connect to wifi despite the faster speeds, or other things that are just generally a good idea for not just data, but general battery life and system speed. It's more just unfortuanate, whoever, perhaps your sister who was on the call when the change happened hadn't told you. Even if there was a misunderstanding, maybe she didn't understanding unlimited Talk/Text 10gb meant that was going to be the new data plan, instead of in addition to, if she mentioned it, then maybe you could've checked on it sooner. Reps usually are able to go back 60 days to fix bill issues, without clear documenatation. An overide from a supervisor, might let them go back an extra month, Sounds likes the representatives already engaged to see what's available, to just make sure you were getting all the support possible. If you really want to triple check if there' something someone can do, then of course feel free to contactATTCustomerCare to send a private message. I imagine, the rep who was originally involved in the conversation would have made explicitly clear that the old plans would not be available, and since your sister was authorized to make changes, (by virtue of being able to verify your account information). I'm sure it seemed like a good idea at the time though -Alex

HT5444 it says when i try to download mountain lion that The product distribution file could not be verified. It may be damaged or was not signed. so what do i do

The product distribution file could not be verified. It may be damaged or was not signed.

This should also work for Mountain Lion.
Mavericks Download can’t be verified

ITunes just downloaded and upgraded itself without my consent!!

iTunes just downloaded and upgraded itself without my consent while I was at work. Is this a new Apple policy ? Am I no longer owner of my own machine ? Isn't it up to me when and if I want to upgrade something ?
/Tommy

Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?

I want to open a folder in a separate window by clicking on it. For some reason when I click on a folder it just replaces the one I was just in. I want them both to be open at the same time without having to go through several steps.

I want to open a folder in a separate window by clicking on it. For some reason when I click on a folder it just replaces the one I was just in. I want them both to be open at the same time without having to go through several steps. Old apple operating systems made it easy to have several folders open at one time.

Eric, thanks that works but seems like an extra added step also to do it that way. I've got to move and organize a ton of files and I'm looking for a easy way to get this done. I could also open the folder into a separate tab and then drag the tab out so it becomes an open window but thats a lot of fussing around also with extra steps. Not sure why these newer operating system seems more confusing and less user friendly than what they used to. In the past I could just click on any folder and it would open in a separate window making it really easy to copy or move files from one place to the other just by simply dragging them from one window to the other. Seems like I'm going through several extra steps now to do a simple task.

How do i get on my apple account on the desktop without signing up with a credit card or Itunes card, i already have an account it just won't let me sign in without giving the desktop version a credit card

How do i get on my apple account on the desktop without signing up with a credit card or Itunes card, i already have an account it just won't let me sign in without giving the desktop version a credit card

SEARCH!
http://lmgtfy.com/?q=itunes+account+without+credit+card

Hi I am a keen photographer and I have just bought you SD card reader for ipad. This works well but was winding if there is an app that I can view the images on the SD card full screen without having to import them to the iPad or is there a way to do thi

Hi
I am a keen photographer and I have just bought you SD card reader for ipad. This works well but was winding if there is an app that I can view the images on the SD card full screen without having to import them to the iPad or is there a way to do this on the iPad
The reason for buy this was for when I was out and about to get a better view off my images.
I have a iPad 2 16gb
Hope you can help!
Thanks

A couple of weeks ago, (after reading a review in TUAW) I bought a wireless hub/ SD card reader called RAVPower. its app comes with a built in viewer, so you can load it up, and see the pics full screen.

How can I activate my iphone4 without the owners ID it was just given to me by a friend and we can't contact the owner of this....

how can I activate my iphone4 without the owner's ID it was just given to me by a friend AND WE CAN'T CONTACT THE OWNER ANYMORE

There is no other way. Without the correct credentials you won't be able to use it.
Activation Lock cannot be bypassed, Apple will not help unless you have the original receipt (but not from some 3rd party)

One day i was just flipping through my ipod i put it on sleep mode then next time i opened it without me doing anything it gave me an option of ''slide to power off'' i pressed cancel then it automatically went back to sleep mode it is still happening

One day i was just flipping through my ipod i put it on sleep mode then next time i opened it without me doing anything it gave me an option of ''slide to power off'' i pressed cancel then it automatically went back to sleep mode it is still happening my ipod is jailbroken and i didnt fiddle with the settings.. please help.

If it is jailbroken, we are not allowed to help you with that here. You'll need to seek out other sources of help. The jailbreaking could potentially be part of the problem, for all I know.
BTW, just a pointer... punctuation is your friend! Your post was very difficult to read without any. Many people will simply stop reading and click the "back" button when encountering something like that, which limits availability of help to you.

My ipod was just stolen no i do not know who it is.....Is there anyway i can track them without wifi because they have no code?

My ipod was just stolen no i do not know who it is.....Is there anyway i can track them without wifi because they have no code?

No, you cannot.

I was just signed up without my consent for Automa...

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