I was just told by a Lenovo CS rep that the W520 doesn't support 6Gbps for "data integrity" reasons

The main HDD bay in my W520 drops from 6Gbps to 3Gbps shortly after boot. The speed drop is triggered when I start to pass data over the port. I can take the same drive (Vertex 3 240GB) and put it in the ultrabay and I get full 6Gbps speeds. It seems pretty obvious to me that this is a problem with the SATA controller on the laptop's motherboard (my specific laptop, not the whole run; other prople have the same drive with no issues), but after arguing with Lenovo support for over a week now, a customer satisfaction rep just sent me this email:
"I was able to confirm with are technical support that SSD transfer rate for the W520 ThinkPad is 3,0GB/s (chipset has the capability but we limit it for data integrity). So, your system is working as designed. 
One bay for removable devices, Ultrabay Slim-compatible, 12.7mm high, bottom access 
Some: Solid State Drive (SSD) / SATA 3.0Gb/s, 2.5" wide, 7mm high 
Some: HDD / SATA 3.0Gb/s, 2.5" wide, 7mm or 9.5mm high, Active Protection System™ 
All: removable, upgradable, supports the second disk, Shock Mounted Hard Drive"
(w/ a link to this: http://www.lenovo.com/psref/pdf/tabook.pdf)
Obviously, these numbers refer to the speeds of the drives that Lenovo sells, not the speed that the port itself is capable of. Additionally, there are dozens of people that have confirmed that the main bay is capable of 6Gbps speeds. I also confirmed this with several sales reps before I purchased the laptop.
How should I handle this? He is going to have his tech support people call me back tomorow, but I seriously doubt they're going to be very helpful.

See also http://blogs.technet.com/b/keithcombs/archive/2011/03/28/lenovo-thinkpad-w520-mini-review.aspx which says:
<QUOTE>
[UPDATE for 4/6/2011] A little over a week ago I sent some questions into Lenovo around the drives and storage for the new Sandy Bridge based notebooks.  Here are the questions and the answers I received.
1. Are the supported SATA interface speeds on the new ThinkPad's SATA III 6GB? Specifically, is this true for the T420, T420s, X220, X220t, T520, and W520?
[Lenovo] Yes, The new Huron River ThinkPads will support 6Gb/s, but our current drives that have been certified are only 3GB/s drives. The current roadmap is showing Late 3Q or early 4Q is when we'll qualify 6GB/s drives. This is true for the T420, T420s, X220, X220t, T520, and W520.
</QUOTE>

Similar Messages

  • TS3274 I was just moving some of my apps around and the background changed to an x-ray look  ,,,  I don't think  I touched anything ,,, How do I get it back to the original ????

    I was just moving some of my apps around and the background changed to an x-ray look ,,, I don’t think  I touched anything ,,, How do I get it back to the original ????

    Settings>General>Accessibility>Invert Color>Off

  • I have just downloaded Firefox 4 and my autofill on the google toolbar is not working for any webpages it previously worked with. Is there a way to fix this? Thanks

    Question
    I have just downloaded Firefox 4 and my autofill on the google toolbar is not working for any webpages it previously worked with. Is there a way to fix this? Thanks

    Crap. That's what I was afraid of...Well, since I'm away from home and not near my pc, it sounds like I'm out of luck. The problem is that I need my phone to be at least functional for making and receiving calls. There's an apple store nearby. Perhaps I can go there and have them restore it and at least I'll be able to make and receive calls until I get home and restore from my backup. Does that sound feasible, or am I missing something?
    P.s. I tried to click "correct answer" and accidentally hit "helpful". Sorry about that...

  • I just restarted my iphone and it says that the activation server cannot be reached...what do i do?

    I just restarted my iphone and it says that the activation server cannot be reached...what do i do?

    I have had the same problem. Try and try again was the advice from my telecompany. I did and eventualy it worked. With my phone i had to try for five hours. With the ipad it was faster.

  • I have got big problem. i have iphone 4 for a few day (it was new and packed) and now i realised that the screen during the conversation doen't block and turn up black. please help me, i don't knwo what to do!

    I've got big problem. i have iphone 4 for a few day (it was new and packed) and now i realised that the screen during the conversation don't block and turn up black. please help me, i don't knwo what to do!

    Connect to the Computer you Usually Sync with and Follow the Steps Here...
    Recovery Mode
    http://support.apple.com/kb/HT1808

  • I have an Apple Configurator install that wont recognize an iPad when I attach it via USB.  I cant prepare it or refresh it.  It was supervised.  I get an error message that says "policy does not have correct profile data".  Please help!!!

    I have an Apple Configurator install that wont recognize an iPad when I attach it via USB.  I cant prepare it or refresh it.  It was supervised.  I get an error message that says "policy does not have correct profile data".   At some point there was a mismatch between the profile on the iPad and the MAC server.  The profile on the MAC server has been deleted and the iPad has been erased and reset to default.  I need to be able to get Configurator to recognize this device to prepare it for deployment and issue Apps to it.   Please help!!

    Run the application 'Terminal.app' which you will find in '/Applications/Utilities' on your Macintosh.
    Type this into it: defaults delete com.apple.configurator PreprationSavedPolicyDefaultsKey
    Hit the return key.
    If you get no error message, it worked, and you can quit the app.

  • I have a paid mobile me account, idisk was working but now am getting an error message saying that the account doesn't exist.  Can I reset the account on idisk?

    I have a paid mobile me account and did have idisk working.  Now when I click on it I am being told that the account doesn't exist or is currently unavailable.  Any ideas?  Thanks

    Solution: No. Idea: Yes. A lot of "funny" things are supposed to happen while Apple moves MobileMe accounts to the new data center which will run iCloud. Maybe that's related....

  • Trying to export as a JPEG 2000 but very jumpy when I view it in quicktime. Is this just because the player doesn't support JPEG2000?

    Trying to export as a JPEG 2000 but very jumpy when I view it in quicktime. Is this just because the player doesn't support JPEG2000?

    JPEG2000 for a digital projector?  The option you see in Compressor, or the QT export is NOT the format they need.  You can only make that with special software.  I had that asked of me to deliver, I tried using Compressor and the JPEG2000 codec...and it wasn't right.  Ended up sending it out of house.
    FYI

  • Hello I am using Ipad 4 and its charger is not working while I was using it few days before and it was working properly now it says that the cable does not support this Ipad Please Help me out.

    Hello I am using Ipad 4 and its charger is not working while I was using it few days before and it was working properly now it says that the cable does not support this Ipad Please Help me out.

    Try a reset:
    - Hold the home button and sleep/wake button down at the same time. When the Apple logo appears release both buttons then try and charge again.
    If issue persists try:
    - Another known working cable
    - Check the charging port for any damage or debris
    - You could also use a dry soft bristle toothbrush and gently brush it on the port to clean it of any debris that could be in there

  • Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.

    Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    If no fix, Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • I have airport extreme and just purchased a D-Link DCS-932L home network camera.  D-Link says I need UpNp but the extreme doesn't support this.  Can I use port mapping?  if so anyone know how to set that up?  thanks

    I have airport extreme and just purchased a D-Link DCS-932L home network camera.  D-Link says I need UpNp but the extreme doesn't support this.  Can I use port mapping?  if so anyone know how to set that up?  thanks

    Since the D-Link DCS-932L is accessible on the local network via a web browser, you should be able to access this camera from the Internet if your router has a publically accessible Public IP address. If your ISP provides you with a dynamic Public IP address, you may want to use a DDNS service to make it easier for you to locate your camera whenever your ISP changes your IP address.
    Start the AirPort Utility > Select the 802.11n AirPort Extreme Base Station (AEBSn).
    Select Manual Setup.
    Verify that Connection Sharing = Share a public IP address is selected on the Internet > Internet Connection tab.
    Select Advanced, and then, select the Port Mapping tab.
    Click the plus sign to add a new port mapping.
    For Service, leave the default; this will change to "Custom" once you start entering port values.
    In the Public UDP Port(s) and Public TCP Port(s) boxes, type in a 4-digit port number (e.g., 8888) that you choose. In the Private IP Address box, type the internal IP address of your camera. In the Private UDP Port(s) and Private TCP Port(s) boxes, enter the appropriate port values that should have been provided to you by the camera manufacturer. Click Continue.
    In the Description box, type a descriptive name like "Internet Camera Access," and then, click Done.
    Click on Update.
    To connect to the shared Camera from a remote location using a Mac or PC:
    Start your favorite web browser.
    Enter either your Public IP address or DDNS-provided Domain Name, followed by a colon and the Public port number that you choose in step 7 of the previous procedure. For example: http://123.123.123.123:8888 or http://www.mydtdnsdomainname.com:8888

  • I just bought a second hand iPhone 5, but the sim tray seems to be for a sim sized ~14x8mm, thinner but longer than a nano SIM (~12x9mm). Can anyone explain why, and how to get a SIM to fit?

    I just bought a second hand iPhone 5, but the sim tray seems to be for a sim sized ~14x8mm, thinner but longer than a nano SIM (~12x9mm). Can anyone explain why, and how to get a SIM to fit?

    You would have to ask the person you bought the phone from to explain why.

  • I was just told ML could not be installed because apple HD is broken and could not be repaired. I never had any problem ever to suggest a broken HD, on my 2 yr. old mac pro. 10.6.8. Any one else having this problem? Will I get a refund,  if so how?

    I have a 2009 MAC PRO 10.6.8. Had never had any problems. Tried installing Mountain Lion today. Was told, " Mountain Lion could not be installed because Hard Disk is broken"!
    Is it because HD is broken or perhaps incompatible? Has any one else had this problem? I had no symptoms suggestive of a broken HD. Will I get reimbursed if ML could not be installed? If so what do I have to do?
    How can I verify the status of the HD, in absence of symptoms for my own information?

    mottoo wrote:
    I have a 2009 MAC PRO 10.6.8. Had never had any problems. Tried installing Mountain Lion today. Was told, " Mountain Lion could not be installed because Hard Disk is broken"!
    Is it because HD is broken or perhaps incompatible? Has any one else had this problem? I had no symptoms suggestive of a broken HD. Will I get reimbursed if ML could not be installed? If so what do I have to do?
    How can I verify the status of the HD, in absence of symptoms for my own information?
    The solution to your problem is rather simple
    1: Get a external hard drive and use Disk Utility to format it with a GUID partition map and OS X extended Journaled.
    2: Export your browser bookmarks and any other needed data to a file,. Copy your User data folders of Music, Pictures etc over to the external  drive via drag and drop copy methods, disconnect the drive.
    I don't advise using TimeMachine at this point since your boot drive is messed up, thus so will be your TM drive, just transfering the problem later on back to the new install. We are proceeding with a "Fresh install" method to eliminate as many issues as possible which a TM restore can return to a new OS X install.
    3: Next you will need to follow these instructions to zero erase (important) and install 10.6 fresh, use the same named account (different password ok)
    How to erase and install Snow Leopard 10.6
    4: Before you return files or install programs, Software Update fully and use the AppStore to install 10.8, this way it will be on a fresh 10.6 install, free of issues.
    5: Install any and all 10.8 compatible programs as much as possible before returning your User files, this is a performance measure.
    If you need too, use this site to find one's that are 10.8 compatible.
    http://roaringapps.com/apps:table
    6: Last install your user files from the external drive backup into their respective Music, Pictures, Movies etc., folders, into the same named accounts so you preserve your iTunes playlists. When you open those programs, they will update their respective support files automatically.

  • Was just told some interesting information regarding preorder and full retail price by a VZW Rep

    Just got off the phone with a rep on 611 who confirmed if you preorder you will receive the phone ON OR BEFORE the 10th. Now for those looking to purchase at full retail price, you will have to wait until the 28th. Don't shoot the messenger

    VZWSWAG wrote:
    I am only telling you all what i was told by this one rep. Why would I make this up? I personally do not even believe it. At first the rep told me that if you preorder you wont get it until the 28th, then i went back and forth with her saying how that sounds rediculous. Eventually she spoke to someone else (i think supervisor) and corrected herself by saying if you want to pay full retail you have to wait until the 28th.
    Ok I don't think you're making it up. Sorry. It's not anyones fault here that they're being misinformed. Like you said you don't believe it either. But, cmon it's ridiculous.
    Anyone here ever work as a CSR? I have for a U.S. major bank  about 6 years ago. Here's how it works:
    In fairness it's not REALLY the CSR's fault...
    Any time there is some type of new promotion, thye herd in groups of CSR's at a time and they have a real brief meeting ("training") which barely covers the basics. They do this for 2 reasons.
    1- Time is money and they lose money having reps off the phones. They cover the basics have a quick Q&A and then get them back to work. They are given, in reality, inadequate info. Basically just enough to be dangerous. LOL. This is TRUE!
    2- The corporate suits purposely do not give the CSR's all the info. They don't want them spilling the beans and causing problems. Which in turn can cause even more problems. 
    Now that causes THIS to happen:
    A customer calls in about the new promotion. They ask a specific question the CSR has no clue about how to answer. CSR does not want to sound stupid and literally just flubs his way through it rather than saying "I don't know".
    Every CSR within hearing range, hears what that CSR just said and thinks "Cool", they start telling the same **bleep** to customers. By the end of the day EVERYONE believes it is FACT and uses it. Over time like any other tall tale or rumor it takes on a life of it's own.
    Floor supervisors are in the same boat. They have maybe a TINY bit more info but, not much at all. They're asked a question they panic and literally make something up for the CSR to feed the customer.
    It's actually an insane environment. I'm glad I don't have to do it any more.  But, the above scenarios I described happen every single minute of the day.
    And then you have the really unethical sales reps who will slam you into an upgrade or "after-sale" to inflate his/her stats. That doesn't happen as much as it used to but, still does.
    If you want the real answers, asked to be transfered to the supervisors, supervisor. Or possibly Retention. 

  • I have just bought a MacBook Air in Madrid, but the keyboard types ç when I hit -, for example, when I hit shift for the bracket sign I get *. How can I re-set it to type what I see on the keys.

    I have just bought a MacBook Air in Madrid, but the keyboard types, for example, ¿ when I hit shift and the semi-colon key, and = when I hit the ! key. What do I have to do to reset it to function normally?

    Go>Preferences>Language & Text>Input Sources
    Click off the flags of the countries you want--like if you need a British keyboard that has a British pound symbol, pick that one.
    When you're done picking, them leave preferences. Now, in the upper right-hand corner of your computer, next to the date, you'll see a little flag. Click on that. You'll see all the flags you picked. Choose the one you want. Your keyboard will now give you the symbols, letters, etc. that you would get if you'd bought the computer in that country.

Maybe you are looking for

  • How to Remove a Report Object from a Category Without Deleting It?

    I'm trying to "remove" a report object (in this case a Webi Report) from a Personal Category. However, I've found that when I right-click on the report within the Category and choose "Organize >> Delete", not only does it remove the report from the C

  • Google Calendar vs Ical with iCloud

    Which is the best do you refer ? I'm using iphone, macbook and a PC desktop. I need to keep everything in sync and work smoothly. Thank you.

  • Sales per material code

    Hi all Does anybody knows how to take sales report from SAP per material code. Please advice me with Tcode if it's possible. Thanks a lot in advance!

  • Where is the search feature?

    isnt there search feature on ipods? its not on mine, when u scroll really fast the letter pops up for each song, but there is no search. so does it really exist, or is just something Steve Jobs said cuse he wanted to mess with people?

  • Hrforms activation error

    Hello all, I'm trying to develop payslip, not using PE51 but using HR Forms (Tcode: HRFORMS). But, when I try to activate it, I'm not able to activate the layout & I get a message 'No vendor specified'. Though, it is not an error or warning, my layou