I was listening to a rented movie on apple tv. It suddenly stopped and i cant listen in anympre. Its says to do at the download menu and i cant find it

was listening to a rented movie on apple tv. It suddenly stopped. Where is the downloaded movie???

Same for me, looks like the service is down

Similar Messages

  • Hi, I rented a movie in Apple TV, i Have tried to watch it several times but it says there is a problem downloading the content, my movie expires in few days, what can i do to fix this?

    Hi, I rented a movie in Apple TV, i Have tried to watch it several times but it says there is a problem downloading the content, my movie expires in few days, what can i do to fix this?

    Hello chipotles
    If the rental is not working, then follow the steps in this article to report an issue with your purchase. And then after that try the to rent the movie again.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • HT1657 can I watch a rented movie on apple tv that was purchased on my phone

    Can I watch a rented movie on apple tv that was purchased on my phone

    I"m curious if the movie had been fully downloaded to the device before you turned on airplane mode.

  • HT204088 I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

    I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • HT1657 Hi, at the moment I can only seem to watch a rented movie once - previously I used to be able to watch it as many times as I liked during the 48hr window.  Anyone else have this problem?

    Hi, at the moment I can only seem to watch a rented movie once - previously I used to be able to watch it as many times as I liked during the 48hr window.  Anyone else have this problem?

    This doesn't seem right.
    I paid for a rental and downloaded an HD movie, Avatar. I could start watching within about a minute, it played without skipping a beat.
    My wife started watching the movie the next night and got about half way through.
    The next day, she tried watching the rest, and selected the film and clicked on "resume watching".
    But instead of streaming and playing like it should, we got the spinning wheel of death followed by a message "Ready to play in 1 minute" which soon became "Ready to play in 2351 minutes"!
    Additional information that I can add is that it was Sunday afternoon which is peak time for internet usage and I'd just exhausted my data allowance before the speed limiting kicks in. Basic internet using browsers at that time was really slow.
    So it was as though the movie we were going to resume watching was going to be downloaded from the iTunes Store again, and since my connection had been speed limited, it was going to take forever. I thought you downloaded a rental to your hard drive and it deleted itself after it expired? So any subsequent streaming to AppleTV would be coming direct from your hard drive. It shouldn't have been affected by the speed of my internet connection at that time, surely. Anyone else experienced this?
    Actually, I just noticed this post, I'm sure it's related...:http://discussions.apple.com/thread.jspa?messageID=12398832&#12398832

  • We used to be able to watch rented movies from Apple TV right away.  Now it takes hours.  Is there a setting to change?

    We used to be able to watch rented movies from Apple TV right away.  Now it takes hours.  Is there a setting to change?  They used to start playing after a few minutes of starting the download but not now.  What's up?

    Pat, I've been experiencing this issue intermittently for weeks.  It seems to occur with HD content --including HD trailers --exclusively.  Tonight has been no exception.
    I have done considerable troubleshooting to try and isolate the cause.  My results suggest that Apple's servers are to blame but I've not seen many others reporting this issue in these forums lately.
    I live only 170 miles from Apple's North Carolina server farm.  I assume my iTunes rentals are being fed from there.  My broadband connection is a fast one (30Mb down) and consistently tests near that speed when this issue occurs.
    I have both a first and second generation AppleTV.  When this issue occurs, I will change devices and rent the same movie to see if th device itself is to blame.  The issue affects both.  I have tried using an ethernet connection instead of my Airport Extreme's 5Ghz wireless connection but that does not remedy the issue.
    So... my broadband connection is more than capable, my router is performing optimally (I recently had my local Apple Store test it as well), and neither of my AppleTV's is immune to the issue, so...  it must be on the delivery end.
    Unfortunately, Apple does not post the status of their iTunes Store's servers like they did with their MobileMe servers.  They should.  In fact, the AppleTV should display a status message when Apple's iTunes servers are experiencing technical difficulties or heavy network traffic.
    I was an early adopter of AppleTV.  It has not been problematic until now.  This is trying my patience.  My advice is that you request a refund everytime this happens.  I do.
    I am taking this matter to the VP of iTunes services.  If Apple's servers are choking, or if their streams are being throttled by ISP's, or internet TV is too ambitious for this country's internet infrastructure, I deserve to know.

  • Trying to rent movie from Apple TV. Message states a valid address is necessary to purchase. We have purchased about 15 show in the last month along. Any suggestion on how to update valid email address

    trying to rent movie from Apple TV. Message states a valid address is necessary to purchase. We have purchased about 15 show in the last month along. Any suggestion on how to update valid email address.

    I got the same error and can't get it to work.  My email and home address have not changed in the 3 years I've been using this device, my credit card info is up to date and my most recent rental was 2 days ago yet I get the error message on both the Apple TV and in iTunes.  I don't understand what the issue is, nothing is invalid.

  • I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

    I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

    I'm not convinced that starting it before it was downloaded has anything to do with it, you should be able to do that. I'd try restarting the computer and if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • Watching rented movies on Apple TV - are they stored locally?

    I've set up my new Apple TV and rented a movie. It said 20! hours to load - fine I left it over night and the next morning it was complete. I went to watch it in the evening and when I pressed play it started to load again!!
    I'm confused - I thought the movies you rent are downloaded to the Apple TV and do not need to be re-loaded? If I need to re-load each time and it takes 20+ hours to do so, the ATV is a bit useless for me!
    My internet speed is quite fast, and when I watch anything else online there's no issue. Why would it take so long to load on the Apple TV?
    thanks.

    I see this hasn't been answered yet. I've exactly the same problem and I'm not using Google DNS or OpenDNS.
    My problem - I rent an SD movie from my 2nd gen Apple TV, leave it thinking it's downloading. Sit down the following evening to watch the film only to be told 'Loading... will be ready to watch in 3hrs...'. Darn. Decide, ok, I'll leave it till tomorrow night. Come the following night, sit down again to enjoy the movie, lo and behold I'm greeted this time with 'Loading... will be ready to watch in 1 hr 33 mins...'! What's going on???
    I don't think this is good enough. I also own a 1st gen Apple TV and it never suffered from this - when you rented, it downloaded - none of this two day stop/start.
    I read up on the Google DNS issue and I'm definitely not using it. So what's the problem?? At the moment, it pretty much makes the 2nd gen Apple TV fairly useless for me which is a real shame as I loved the old one.
    Could we get an explanation of this issue or assistance on tracking the cause?
    Thanks.

  • How can I watch an Apple rented movie via Apple TV?

    Continue to have a freezing problem with rented movies from Apple. It *****.

    What I ended up doing was to back all the out of the choice sequence and the start the movie from the beginning again. We were able to watch one hour of the movie and then it froze again. After repeated efforts to get it to continue, we gave up and went to bed.
    For the recoded, the Internet connection was fine. Netflix worked flawlessly. Only the Apple movie connection was dead.
    How do I get my rental money back? I won't be able to finish watching within the required 24 hour period after having started it last night...
    I thought this problem would go away after having the FIOS service installed. A 10+ Mgb speed stream should feed a movie in jig time. It's certainly helped with download times on software and Netflix, YouTube, Vimeo streaming. Not Apple, which seems not to know how to buffer.
    Frustrated,
    Mark

  • How do I watch a rented movie from Apple TV to iPad mini

    How do I watch a tented movie from Apple TV to my iPad.

    You will have to pay again if you want to watch the movie after the expiry period.
    Rented movie FAQ
    http://support.apple.com/kb/HT1657

  • I can´t rent movies on Apple TV I keep getting this message: Verification Required Before you can make purchases, you must go to the ITunes Store on your Computer and verify your payment information.

    I can´t rent movies on Apple TV I keep getting this message: Verification Required Before you can make purchases, you must go to the ITunes Store on your Computer and verify your payment information ? Done and still aren´t able to rent.

    Hi.
    You will need an iTunes acount !! then just log in to it and confirm your card payment details.
    I've don the same think!! good luck!  it works for me.

  • HT1498 Hi, Is it possible to change the language when renting movies from apple TV?

    Hi, Is it possible to change the language when renting movies from apple TV?

    It depends on how the java code is gnerated. If for example months are given with fixed array .... then it will only be english
    But then agin you have the source code (.java files) open all java files in the oracle.forms froject and alter to your language then recompile and reacreate the jar (easily done with Jdeveloper)

  • HT1551 I am able to rent move through Apple TV but unable to watch. Asked to decrease resolution to potential allow movie to be viewed. What is the problem? Oliver

    I am able to sign onto and rent movies through Apple TV. Unable to watch. Asks to decrease TV resolution to potentially allow viewing. What is the problem? New TV with new router.

    Hi vazandrew, thanks for your help, Ive just checked, both home sharings ie Apple TV and itunes on my laptop, and they were both on , but for the heck of it, I turned them off and back on again. I still have the same problem.
    Im looking in purchased films, am I looking in the right place ?
    Thanks

  • Moving rented movies to Apple TV

    I rented a movie on my IMac but when I tried to watch on my Apple tv it doen't appear. i can see the ones I've bought but not the ones I rent. How can I watch rented movies on apple tv?

    Here is an article from the apple support website that might help.http://support.apple.com/kb/HT1498

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