I was never emailed a receipt of my purchase. How do I get one?
I purchased an iPad in store last July and chose to have a receipt emailed to me rather than printing off one there bit I never received an email with the receipt. Now I need a receipt to insure it. How do I get them to send it to me?
I purchased an AppleTV as a gift from an Apple retail store on March 6, 2014 using my credit card. The gentleman servicing me asked if I wanted him to go get a printed receipt or just wait for the one that Apple would send to my email account. I told him I would wait for the email one.
I never received the email receipt even though the purchase cleared through my credit card account.
I contacted the store in Syracuse today and they said that could give me a printed receipt only if I came back to the store and showed them the credit card I used. They said I couldn't give them the number over the phone, and that they had no other means of tracking my purchase without it.
I said that it didn't make sense that I was going to have to drive 40 miles round trip for:
something I had already purchased
something for which they already had my money
something which was their fault, not mine
Your advice to Alicemoy91 doesn't seem to apply in my case. Any suggestions. View Account is blank.
Similar Messages
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I was downloading $15 worth of iTunes songs from a gift card when my iPod died. Now, no credit & no songs on my iPod. Where did either my $$ go or my songs that I paid for disappear? How do I get one or the other? I have 2 of the same iPod's and logged onto both with the same as well as different apple ID's and passwords to each respective iPod and the completion of my downloaded songs has disappeared into thin air. Where did it go? How do I get the credit too re-download those songs to the correct iPod? Please help me!! [email protected]
What happens when you try to redownload them?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
On a computer go to iTunes>Store>View Account>Sign in and go to purchased history and see if you actually purchased them.
Try redeeming the card again
Contact iTunes
Apple - Support - iTunes - Contact Us -
I used to use Firefox, then couldn't browse. ISP said trble was in browser, then I realized all I had was IE, and it's not working. How do I get Firefox if I can't browse? I'm on borrrowed computer. Thanks.
== This happened ==
Every time Firefox opened
== 2 weeks ago ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.5)If you have a separate FTP client, you could use that (link: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/3.6.3/win32/en-US/ )
If you have email on the machine, have a friend email you the installer file.
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I purchased two ringtones from Apple last year. They never made it to my phone. How do I get Apple to resend them to me. I have a receipt. Thank you.
Ringtones are a Once Only download.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Have downloaded 5s iPhone. Instructions for activating iCloud gives wrong email address to verify account. How can I get around this problem and get my phone set up with iCloud
elhoseny wrote:
... Instructions for activating iCloud gives wrong email address to verify account..
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
I had an Apple ID which I used for iCloud. I upgraded the iCloud account and changed the apple ID to a @me address. Now I can't view what was in my original apple ID account. How can I get what was stored on the original account?
cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID? -
I did not know my kids had set up an Itunes account for me with one user name and password. then i got an i phone and set it up with a different email address and new password. how can i get my accounts to merge so i can have all of my music on my iphone
Quote: "You cannot merge two or more Apple IDs into a single one. You can, however, use one Apple ID for iCloud services and another Apple ID for store purchases (including iTunes in the Cloud and iTunes Match). See “Using one Apple ID for iCloud and a different Apple ID for Store Purchases” above for details." See also Apple ID & iCloud FAQ: http://support.apple.com/kb/HT4895?viewlocale=en_US&locale=en_US
You can set up your iCloud account on your iOS device under: "Settings > iCloud" and a other account for store purchases under "Settings > iTunes & App Stores". Unfortunately merging accounts is not possible but you could transfer all of your music manually via iTunes from your Mac or PC. -
I'm trying to create a new Apple ID but when I was putting on my information, there's a box asking for an ITunes gift code. What's this and how can I get one?
You're not obligated to insert a gift code. But you can purchase gift codes on the Apple online store (gift cards or certificates) or Apple Retail store
Gift codes are pre paid cards so you can use credit on the iTunes Store to purchase content
To create apple ID without payment method:
http://support.apple.com/kb/HT2534?viewlocale=pt_PT -
I have a iPod touch and i installed it on my other laptop until i had just got another one it says unable to connect to iTunes and i forgot my password and i delete the email and i don't know how i can get my i pod touch to work with my new one email.
I JUST NEED HELPI would contact Apple under your warranty. I doubt you received a new iPod since Apple's policy is to give you a refurbished iPod.
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now I got 2 excel files, which cannot be deleted on my desktop. I can't open them, either. I googled the names of the sheets and found chinese websites I never visited. Are those dialers? How can I get rid of them? system is mac lion (with win 7 parallel)
The people who make that stuff have their own forums you can also search/ask in:
http://answers.microsoft.com/en-us/mac/forum -
I don't have a clue all of a sudden this screen pops into view when I open an email and it looks like hieroglyphics How do I get rid of it as people are not getting my responses
Apple does not give away its products.
Unless you are the 1,000th person to show up at a new Store and Tim Cook is there and his assistant is filming you to be posted on their Home Page.
That is yet another FaceBook SCAM. -
.pdf email attachments open in photoshop. How do I get them to open in Reader?
Hey,
.pdf email attachments open in photoshop. How do I get them to open in Reader?
thxYou need to change your file association to open .pdf files with Adobe Reader.
See http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7 -
HT204088 I was charged 4 times for the same purchase how do I dispute?
I was charged 4 times for the same purchase how do I dispute this and get my money back?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Due to flash drive error on MBA my drive was wiped yesterday and OS re installed. How to I get my bookmarks still on my iPhone back onto the mba
Hi Nathanbeyondme!
I have an article that can help you with that question:
OS X Mountain Lion: Store your content in iCloud
http://support.apple.com/kb/PH11421
Safari bookmarks and tabs
iCloud keeps your bookmarks and Reading List the same in Safari on your Mac, iPhone, iPad, and iPod touch. On your Mac, Safari also uses iCloud to let you open tabs that are open on your other devices. You set up the Safari service in iCloud preferences.
If you are having issues with syncing these bookmarks, you will want to reference the following article:
iCloud: Troubleshooting iCloud Bookmarks and Reading List
http://support.apple.com/kb/ts4001
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I recently downloaded a whole cd on itunes. However, as it was downloading one of the songs was interrupted and didn't fully download. How do i get the whole song without having to pay again?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music then you will need to contact iTunes Support - try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
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