I was never given a serial number...

So I bought the Adobe Photoshop CS6 Extended and followed all the instructions. I wanted to do a trial run and since it's ended I was ready to license it and then it asks for a serial number. So I checked through my emails and it didn't tell me my serial number so I went online to see how I can get it. It's not on my box or CD or anything. I was never emailed a serial number. Please help? What the hell do I do?

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you are still unable to locate the serial number, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
Currently out of order
[My serial number doesn't work : http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html]

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I am a subscriber to cs6 and LR5. I was never given a serial number and i can't open the programs without one. how can i find my serial number? it's not on my receipt?

i am a subscriber to cs6 and LR5. i was never given a serial number and i can't open the programs. where can i access this information?

Cloud programs do not use a serial number, they use your paid Cloud subscription log in
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

I returned my old ipod and ordered a new one a few days ago and i was never given a tracking number for the new one that is being shipped

i returned my old ipod and ordered a new one a few days ago and i was never given a tracking number for the new one that is being shipped

Go to the Apple Store webpage and in the upper right go to Account and select Track an Order. There you will find the status of your order. You only get a tracking order when the items ships.

I was never emailed a serial number

I was in the middle of creating a document when I went to save it and was told I needed to buy the full version. So, I did and not only did I lose my work because I had to close the program- I never receieved any serial number or correspondence as to how to use the full version. It has been installed on the computer but when I open it stills says I need to download a full version. ugh
Help!

This means that at some time you had the iWork ’09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

Download Aperture today and was never emailed the serial number. Listed as a purchase on the app store but no other info. Please help!

Downloaded Aperture from the Apps store, an it is listed there as an installed purchase. Never got an email with the serial number and it thinks it is trial version. Please help

If you bought from the App Store (and you could only have done that if your profile is incorrect, it ways you are running 10.5.7) there is no serial number. Apps authorize using the appleid used to purchase them.
So what makes you think the app thinks its a trial version? Has the trial version been installed on your system at anytime in the past?
regards

I was not given a serial number for Photoshop Use and download keeps saying "Trial Expired," even after reinstall

Why can't I find a Serial Number? No email. I AM WRITING A PHD THESIS DUE MONDAY AND CAN'T USE THE PROGRAM I PURCHASED!

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing

Hi there. I bought and downloaded photoshop elements 13 today. When I tried to set it up and was prompted for the serial number, the one I was given and subsequently entered ( correctly ,I checked numerous times) was seems invalid. What's the next step?!

hi there, I bought and downloaded Adobe photoshop elemts 13 today. When trying to set it up, I was prompted for the serial number which upon being entered was deemed invalid. I know the serial number is the correct one. What is the next step, how do I contact Adobe store?!?

Error "The serial number is not valid for this product" | Creative Suite
if that doesn't help, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

"A problem was detected with your serial number"

HELP! Everytime I open Dreamweaver 8, Fireworks, or any other
software package I get the message "A problem was detected with
your serial number." It then gives me the option to retype my
serial number. After I type in the serial number I get the little
checkmark like everything is great. But when I press "Continue" it
comes back with that same message.
I called Adobe support and they said it sounded like my
registration key got corrupted and that I would have to follow
TechNote 4e7826b7 which steps you through removing Studio from the
computer and deleting orphaned files. I've done this TWICE and when
I tried to call Adobe technical support, they sent me to customer
support (with a long hold time in between) and then they sent me to
technical support. When I mentioned I had already passed this
route, the Adobe employee said she would inform the supervisor and
they would get back to me. Guess what. Never happened.
Surfice it to say I'm still getting the message and I don't
want to uninstall a third time because I know the outcome. Does
anyone have any suggestion? Pleeeeeeeease!
Thanks,
Glenn Lauderdale

Same problem here. I just hit 'cancel' and the program opens
fine.
Adobe posted a hot fix that allegedly fixes the problem. I've
run the thing several times, and the annoying box still shows up.
You can find it here:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?event=view&id=KC.tn_18976&extid=tn_18 976&dialogID=53494061&iterationID=1&sessionID=4830e245130c574b2b37&stateID=1+0+53482525&mo de=simple
I'll keep checking to see if any fix comes up.
John

I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.

I have LR4 already installed and a new disc with LR5 on it (never activated - have serial number). I do not have a drive on my computer to install from the disc. How do I go about upgrading to LR5?

I have LR4 already installed and a new disc with LR5 on it (never activated - have serial number). I do not have a drive on my computer to install from the disc. How do I go about upgrading to LR5?

Download the installation file(s) and use the serial number you have to activate it.
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

I never receive my serial number for my product by email and I don't see in my product online.

How to find my information. The Adobe service is really bad for that...
I think to cancel everything !!!

Hi Rahul,
I’m ok now. I solve my problem on your chat Tuesday this week.
Thanks for your help.
Have a great day !
<mailto:[email protected]> Carole Gillant
Assistante de Direction | Coordinatrice clinique
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De : RahulTyagi4you
Envoyé : 30 avril 2015 06:48
À : EPOQ BROSSARD
Objet : I never receive my serial number for my product by email and I don't see in my product online.
I never receive my serial number for my product by email and I don't see in my product online.
created by RahulTyagi4you <https://forums.adobe.com/people/RahulTyagi4you> in Acrobat Reader - View the full discussion <https://forums.adobe.com/message/7497853#7497853>

I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original p

I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original purchase, not an upgrade. Now what do I do?

It sounds like you bought an upgrade from Adobe. How much did you pay? The upgrade is about $80, and the non-upgrade is about $150. If you bought an upgrade version and had no previous version, you would see what you're seeing.
If that is the case and I were you, I'd call Adobe, and arrange for a refund and to order the correct version.
Hal

I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
Help!

Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

Never got a serial number?

I signed up for an Educational plan and got the downloads and such, but never got a serial number sent to me? It may be because I can't get into my school email at the moment and if so is there a way it could be send to an alternate email addres?

>I can't get into my school email at the moment
Did you use your school email to make the purchase?
If you did not use your personal email, I don't know of any way for you to proceed if your purchase requires you to login with an email you can's use
ID Proof http://www.adobe.com/store/au_edu/academic_id.html

I was never given a serial number...

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