I was not warned that audiobooks are a one time download only for those using iCloud to backup. As a result I've lost my audiobook when switching to a new iPhone after the previous phone was damaged. Will Apple refund me for the audio book?

I was not warned that audiobooks are a one time download only for those using iCloud to backup. As a result I've lost my audiobook when switching to a new iPhone after the previous phone was damaged.
Will Apple refund me for the audio book?
the irony of this is that the lost audio books is Steve Jobs biography!
Starting to wonder about the benefits of Android :-/

If you haven't been keeping a backup of your downloads (none of your iTunes downloads are included in an iCloud backup, apps, music etc are only redownloadable whilst they remain in your country's store) then you can try contacting iTunes support and see if they will grant you a redownload : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I've noticed my mac book air charger has turned yellow and the rubber keeping the wires hidden is ripping, will apple care cover for a new one?

i don't ever move my charger from behind my desk and i have no clue what to do, i don't know what is causing the yellowing. i went to the mac store in my town and they said they couldn't replace it because of he discoloration but the apple store might because the are more lenient but i don't want to be charged when it wasn't my fault at all. I’ve barely had it for a year i really can't afford to buy a new charger so i don't want to be charged if apple doesn't accept it.

azuniga127:
Wires and their cover discoloring/fraying in one year? Sounds like a dangerous product problem to me.
If it were mine I would be calling here: https://www.apple.com/contact/
In there you will find phone numbers:
U.S. iPod, Mac and iPad technical support:
(800) APL-CARE (800-275-2273)
Tell them your problem with your computer as well as with the Apple service centers.....and if they put you off ask to speak to supervisors.
I have had laptops for years, since they came out, and I have never had to replacea a power plug except once when the plug-in bent out. No way I could prove or show that was normal wear. But I tried.
Be nice but firm with whomever you talk with. I think you have good reason to expect a no cost replacement under Applecare.
muffinino1999

When I plug my new Iphone 5s into my car aux it will only play out of the left hand speakers, does anyone else have this problem or have a solution?

When I've plugged my phone into my car auxiliary cable it only plays out the left hand speakers. If anyone has any ideas or solutions to the problem I'd be very grateful.
L

there are two ways, usually if u restart the phone it will reset, but the other is going to your system and shut it off manually...

I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures?

I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures? Is there anything I can do to get them back as my other phone has now been cleared. On my iCloud storage it still shows that my previous phone had all the info still?? I'm confused!

Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
Or, you can find other apps in the app store that send camera roll photos to a service like Dropbox.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure".

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling

HT202774 I have I Phone 6 plus and I have Verizon Visual Vocie Mail service I pay for it. THe I Phone 6 plus will not allow the words to show on my screen from my voice messages. What can I do. I have been to Apple, Geek Squad, Verizon, searched I ne

I have tried to get a response from Apple concerning the " I must have the readable version of the Visual Voice Mail from Verizon" The I Phone 6 plus will not let the readable version of Visual Voice Mail from Verizon work on the phone.
Why what can be done to allow this to show on the IPhone6 plus screen. please someone solve this It should be so simple for the powers that built this phone. Simple but so important to the hard of hearing.

This is a user-to-user support forum so you may want to submit feedback to Apple at https://www.apple.com/feedback/iphone.html
Also, if Verizon is charging you for Premium Visual Voice Mail (which according to their website is currently the only one that offers voice to text) you should contact them for a refund as the "Check Device Compatibility" link at their http://www.verizonwireless.com/wcms/consumer/products/visual-voicemail.html shows that only 16 phones are supported and the iPhone is not one of them.
If you decide to switch phones, you may also want to consider that feature from Verizon only transcribes the first 45 seconds of a voicemail.

Aperture does not recognize that there are images to be imported on an SD card. My workaround is to copy the images from the ST card to a folder and then import the images from the folder. Aperture also imports incredibly slowly after the update to 3.4

Aperture does not recognize that there are images to be imported on an SD card. My workaround is to copy the images from the SD card to a folder and then import the images from the folder. Aperture also imports incredibly slowly after the update to 3.4

Check your Import settings in the Import Panel, i.e. all that might exclude the image type you want to import:
If you did not exclude any file types, and still Aperture will not import, remove your ImageCapture preferences fro your user library:
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If Aperture is running, quit Aperture, and log off and on again.
Open your user library from the Finder's Go menu: Hit Command Shift G (⌘⇧G) and then type in: ~/Library/Preferences/ then hit return.
In the window that opens remove "com.apple.ImageCapture.plist"
and look into the subfolder "ByHost": if there are files named com.apple.ImageCapture something .plist remove them too.
then try again.
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~/Library/Preferences/aperture.plist
Regards
Léonie
P.S. in MacOS Lion and later the user library ~/Library is hidden by default.
You can reveal it also from the Finder's "Go" menu:
Finder > Go, then hold down the options ⌥ key, until the Library appears in the drop-down menu, select it and open the Library folder. Then go to the "Preferences".

I accidently closed my window with all my app tabs, now the only window that opens was a 2nd one I had open. How do I get back all my app tabs from the previous window, and why didn't it give me the usual warning you are closing more than one tab?

I accidently closed the window with all my frequently used app tabs, now the only window that opens was an extra one I had opened. How do I get back all my app tabs from the previous window, and why didn't it give me the usual warning you are closing more than one tab? edit
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Then the (App) tabs from that window are lost unless you can restore an older copy of the sessionstore.js file (Time Machine?) that has that lost window.
*http://kb.mozillazine.org/sessionstore.js

My pc does not meet the minimum operating system requirements for the 6th gen nano. Is there anything I can do to make it work? This was sent to me from Apple after my previous Nano was recalled.

My pc does not meet the minimum operating system requirements for the 6th gen nano. Is there anything I can do to make it work on windows XP? This was sent to me from Apple after my previous Nano was recalled.

I think you've anwsered your own question. If it does'nt meet the minimum spec it won't work.

TS4036 I have moved from one company to another and they both use iphones I backed my phone up before it was shut down I tried to retrieve contacts from my PC it did not work will it work when I get my new iphone?

I have moved from one company to another and they both use iphones I backed my phone up before it was shut down I tried to retrieve contacts from my PC it did not work will it work when I get my new iphone?

I updated my iPhone onto my friend's MacBook
Why would you do that, and not on your own computer? See the hassle it caused you?
can he just email me the folder
Backup files are too big to email. Use FTP, DropBox, etc...
how do I then put all that data back into my current phone from the new computer?
How to restore iPhone: http://lmgtfy.com/?q=how+to+restore+iphone

My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement.

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i have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Malvinfromny wrote:
... i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

When I got my new iphone 4, I gave my wife my old iphone. She has her own Apple Id but the icloud on her phone is in my email name account. If I delete it to create her own icloud account, will I loose my stuff on my icloud account?

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Welcome to the Apple community.
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Hi Jennsman40,
Welcome to Apple Support Communities.
If this symptom persists even after you charge your iPod Shuffle, see this page for some troubleshooting steps:
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My iPhone is insured and the excess is £100 if i take it to apple with the phone been insured will apple charge me £100 ??

my iPhone is insured and the excess is £100 if i take it to apple with the phone been insured will apple charge me £100 ??

Your post does not have enough information for any response
Apple do not insure ( they may act as an agent )
have you damaged it ?

I was not warned that audiobooks are a one time download only for those using iCloud to backup. As a result I've lost my audiobook when switching to a new iPhone after the previous phone was damaged. Will Apple refund me for the audio book?

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