I was on pintrist and Macsecurityalert found tapsnake virus. Is it safe to download recommended mackeeper app?
Hi, I have a MacBook Pro and was on Pintrest when I got a virus. Macsecurityalert said it was Tapsnake virus and I need to download MacKeeper. Is this necessary to remove the virus? Is it safe to download?
Hi. Did it tell you to download mackeeper? That is a scam You do not need mackeeper. Mac have security software built in. The most you'll get is adware by downloading from a insecure website.http://support.apple.com/en-us/HT203987
Similar Messages
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When i try to download the new version of iTunes, I get an error message saying the download was for 32bit and I need the 64bit. How do i download 64bit?!?!
Which I get. But clicking on that link you provided does not give you the option of choosing between 32 and 64 bit installers.
Yeah, that was certainly a 32-bit installer file being referred to in the other message, too. (The 64-bit installer file is called iTunes64Setup.exe.)
Just in case it's an issue with your normal browser not working properly with the system-detection equipment on the page (there's a javascript control that checks for operating system specifics, and is supposed to deliver the correct Mac or Windows installers), let's try a different web browser for the download. If you use Firefox instead of IE (or vice versa), do you get offered an iTunes64Setup.exe instead of an iTunesSetup.exe? -
I just got a new iPhone 4S and tried to restore but it didn't finished downloading all the apps, tried to reset and restore again, but it wouldn't start over. What can I do?
http://support.apple.com/kb/ts3694
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware. -
I am trying to change the country/ region on my store account. When I press the 'change country/region' section in 'my account' it does nothing.... I have moved country, so I cannot enter valid details of payment and so the store is refusing all app requests.
Has anyone a way around this please?Before you can change countries in iTunes, you will need to have a valid payment information addressed in Ireland. When you have one, you can go ahead and change the country on your account.
- sign in to iTunes
- go to Account Information page
- enter your Apple Id and password
- click on Change country or Region
- enter your new information then save
If you will have a hard time, I suggest contacting email support.
https://expresslane.apple.com/GetproductgroupList.action -
I do not have the daq assistant vi on my labview 2010 and have found no drivers for it. I downloaded the service pack but that did not have it either what should i do.
Hi Youzhang He,
Did you install LabVIEW first on your PXIe 8102 before the drivers? Most likely, you're missing LabVIEW support for your DAQmx drivers. Fortunately, this is an easy fix. What you should do is open Add/Remove Programs, select National Instruments Software, select Uninstall/Repair. In the window that pops up listing NI software, select NI-DAQmx 9.x and select Modify. In the window that appears, expand Application Development Support and select to install LabVIEW support. From here complete the install process and restart your system. LabVIEW support should be installed and DAQ Assistant should appear in your palette.
Allie -
I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account? Also, I was wondering why they took my money even when it did not finish downloading let alone get downloaded?
Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen. -
I have apple iPhone 4S upgraded to iOS 6.0.1 and everything was working fine suddenly my Wifi was not connecting and found the wifi on/off button is greyed out and to enable it I tried all resets but still my problem have not solved, still wifi is off
Same here.... No fix. Replacing is the option apparently and if you're out of warranty, you're SOL. That was as per the "Genius" at Apple.
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A while ago i went to sync music onto my Ipod Touch. Not only did the computer erase my music i had no idea how to get it back I contacted Apple on the phone but the name was american and i found it really hard to understand him. How do i get it back! i bought most of my music on itunes but i just dont have any idea where to go and whjat to do can any help me??
Respond please!Depending upon what country that you are in (music can't be re-downloaded in all countries) then see if you can redownload your past music purchases (those that are still in the store) via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you are not in a country where music can currently be re-downloaded, then have you not got it on your computer and/or on a backup ? If not then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I downloaded Lightroom version 5.7 in order to support tethered capture on my Nikon D750 and its still not working. Additionally when I was prompted to give my serial number for the update it was no where to be found on my Adobe profile although I purchased, and am paying monthly for my creative cloud for photography. Please help
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
My HD died on my iMac. I replaced it and lost everything that was on it. I found my source disks from my original purchase for Final Cut Express HD 3.5. I now have Maverick ISO and it will not let me load my software so I can continue my film work. How do I get it too recover it without paying for it again since I paid for it already and have projects in progress that need to be completed?
1) Partition your hard drive or add an external drive and install Snow Leopard (with the Optional Rosetta) into it and then you can dual-boot (System Preferences:Startup Disk) into Snow Leopard and run FCE 3.5 there.
2) Use one of the following methods to install FCE 3.5 into Mavericks:
a) Pacifist: http://www.charlessoft.com/
b) Jeremy Johnstone's Terminal method: http://www.jeremyjohnstone.com/blog/2012-03-11-installing-final-cut-pro-studio-2 -0-on-mac-os-x-10-7-lion.html
Reports on this forum seem to confirm that Final Cut Studio 2 will continue to operate in Mavericks once it is functionally installed, albeit some plug-ins may fail to function. FCE 3.5 is the same generation as FCS2, and presumably will continue to operate in Mavericks, as well. -
I have an ipad 1 and I found out I cannot upgrad to IOS6
I downloaded a History Channel. program. Ij cannot find it on my ipad 1, but I was charged for it. How do I find it?FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
My iPad mini was working very fine from last 9 months....but suddenly today I found it discharging from 100% to 34% though I didn't use it at all...and also found my mini is slightly heated up at the bottom..any help regarding this would be greatful
Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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Since downloading OS X Mountain Lion my WordSearch9 will not open. I got a message saying that X11 was not supported and directed to a site to download an update "XQuartz" which I did. Now when I try to launch WordSearch9 I get a message "X11 cannot be found". I did follow the instructions to download and install XQuartz, but there still seems to be a problem. Anyone have an idea?
Your report indicates Mountain Lion, but your footer indicates Lion. I'll assume you're on 10.8.2; on the current Mountain Lion version.
Rebooting is fine.
The posted diagnostics look like there might be a problem with the Xquartz install, or it is not starting, or it's not authorized for the sandbox. (But I don't know enough about that to be certain.)
Try launching X11.app directly from your Applications > Utilities folder, and see if that works, or if shows any dialog boxes, or that reports any errors.
If you had an Xquartz kit installed and it's not the 2.7.4 (current) Xquartz kit, then please update to that version. (I'm assuming that site is where you got your Xquartz kit from, too.)
I'd also suggest also discussing this more directly with the Xquartz folks via mailing list or the IRC channel, or collecting up the Xquartz logs and then posting a bug over at the Xquartz site; here are the details on bug reporting for Xquartz. -
my ipad was in recovery mode and it went back to the home screen and it found my info on itunes to the point where i can put music on it but it still says connect to itunes
sarahwood wrote:
.. it said my iPod was in recovery mode and I needed to restore it?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
To minimise loss... after the successful Recovery... Restore from the most recent Backup...
See Restore from Backup here
http://support.apple.com/kb/ht1766 -
i don't have the computer that my iPod was registered to and i forgot my password because i just found my phone after being lost for 2 years. Idk what to do so i can access my ipod.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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