I was playing bubble witch saga yesterday and asked for bi was playing bubble witch saga yesterdayubbles then I canceled them but have still been charged for them the ID MHJS95VZLO it was for 69 p

I was playing bubble witch saga yesterday and canceled extra bubbles but have been charged for them.ID MHJS95VZLO it was for 69p

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Hi, we trialed from central and have bought the plus version but have still been charged for another month of the trial. Would you be good enough to refund the charge please considering we have bought the main product?

Hi, we trialed from central and have bought the plus version but have still been charged for another month of the trial. Would you be good enough to refund the charge please considering we have bought the main product?

After much back and forth drama, and the assistance of one awesome person at Apple, and also a great iTunes representitive, they have agreed to refund me.
I have not yet recieved the refund but will post here when I do.
This has been a long and drawn out headache, but I am glad that finally things seem to be set straight.

I have had apple products now for apron 7 years BUT have never been able to make the bluetooth work , not even when 2 products i.e. : phone and iPod are in the same room. So i stopped trying but would like to set it up between my iMac and i

hi can anyone help please ? i have had apple products now for apron 7 years BUT have never been able to make the bluetooth work , not even when 2 products i.e. : phone and iPod are in the same room. So i stopped trying but would like to set it up between my iMac and iphone / ipad but can't get it to work, they say discoverable but just will not connect to one another. I also tried the connection code and tried without one ... NO JOY ... Is this common or am i a twit ?

You can't connect an iPhone or iPad to a Mac via Bluetooth, except for Internet tethering.
You're not doing anything wrong - it just isn't a feature of iOS devices.
What were you hoping a Bluetooth connection would allow you to do?

I can't seem to install some apps that i downloaded for my iPad from my Mac. i have tried syncing them but they still don't appear on the pad. how do i go about this?

i can't seem to install some apps that i downloaded for my iPad from my Mac. i have tried syncing them but they still don't appear on the pad. how do i go about this?

These are iPad apps correct?
Do you have restrictions set on the iPad? Settings>General>Restrictions>Installing apps>Off or Settings>General>Restrictions>Allowed Content?
Are you sure that the Apps are selected to sync from the Mac to the iPad?
Connect the iPad to the Mac and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Apps Tab on the right.
Click on Install next to the apps that you want to sync.
Click on the Sync Apps Heading to select it
Click on Apply in the lower right corner of iTunes
If you do not see the sidebar in iTunes 11 - go to View>Show Sidebar from the iTunes menu.

HT2736 i had i tunescard of $25 but i never use it all because my account disappear but i still had money left. the code xxsekt32wgc6dwfh this was last sat.

i had itunes card of$25 but my account disappear but i still had money left.

If you've already redeemed the card onto your account then its amount should be on your account - a card can only be redeemed once.
To rent a film, find the film in the store and (if the film studio has made it available as a rental in your country) click on its Rent button. If you are beig prompted to review your account and enter credit card details then see if this post from mountaingoatgirl lets you do so without entering card details : https://discussions.apple.com/message/24303054 . If that doesn't work then you should be able to remove your card's details after entering them.
As long as you account's balance covers the rental cost then only that should be charged. How purchases are billed : http://support.apple.com/kb/HT5582
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

I'm trying to play games on my iPad and it keeps telling me to verify my HomeEmail Ver I've done that but I still cannot get in

I'm trying to install games and Facebook on me iPad and it tells me that I need to verify my account. I've done that but I still cannot get in.

guerramaria wrote:
... it tells me that I need to verify my account. I've done that but I still cannot get in.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I took out a 1 month Zoosk subscription in 2012. I cancelled in my ipad setting but Zoosk have still been charging me for two years!!!

Back in 2012 I took out a 1 month zoosk subscription through my ipad and quickly found that it auto-renewed after the first month. I contacted zoosk and asked them to cancel the subscrip. They said they couldnt do it and I had to cancel the subscript via my apple ID and manage subscritpions in ipad setting. So I did this and the ipad showed me my subscription had been cancelled. I thought all was well and good. until by accident I noticed this week on my bank statement I have a charge of £22.74. After a little more investigation I founf that this has been the case for the last two years. I logged into zoosk which has confirmed my subscription was never cancelled and I have been paying £22.74 for the last two years.
I have contacted apple itunes about this and have not heard a anything bird form them. I have also contacted zoosk several times and still heard nothing. I now have the fraud team from my bank investigating! It seems that apple want no part in protecting us from these sites...
I advise you now, PLEASE WHAT EVER YOU DO DONT TAKE OUT A SUBSCRIPTION WITH ZOOSK. THE GIRLS ARE EITHER EASTERN EUROPEAN FAKERS USING THE SITE OR JUST PLAIN FAKE PROFILES AND THE COMPANY ARE FRAUDSTERS! AVOID AVOID AVOID!!!!!

As I told you in the other thread, you have to file the claim with the Small Claims Court now. You only have just over a month to file the claim (Limitation Act 1980: 6 years for England and Wales, 5 for Scotland, so if you are in Scotland, you have effectively lost your 1st year's amount).
Your amount is below the limit of £5000 and you can easily file the claim online. You said you have a book keeper, so I assume you will have all the paperwork on hand/filed away nicely. This will make your case easy to prove. You are not only allowed to claim the amount taken unlawfully from you (the mods here do not like the word stolen), but also your court fees and an 8% PA interest on the amount. You can also claim other costs in trying to recover your money from BT; for exampe a "reasonable" amount of money for your time, phone charges to BT, postage if you wrote to them, cost of paper, ink, etc...
Note that legal fees are not claimable in the small claims court, but you can easily find help on how to fight without legal representation elsewhere on the internet. Do not worry about not having legal representation if the case does go to court, the Small Claims Court is design for "little people" to fight the bullies.
Good luck and you will feel great when the cheque arrives (ask me how I know!).

I can no longer see my tabs on my browser. I have checked the settings and have it set to show them but I still do not see them anywhere. Help plz?

When I have numerous tabs open I used to be able to see them along my browser border. My daughter pounded on my keyboard and now I can no longer see my tabs but I know they are there because when I go to close the browser it warns me that I'm closing multiple tabs. Anyone know any tricks to make them reappear?

Try to delete the localstore.rdf file in the Firefox Profile Folder.
*http://kb.mozillazine.org/Corrupt_localstore.rdf
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions (or hardware acceleration) is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I have followed all the directions for downloading but have not been able to download Photoshop.

I have followed all the directions for downloading but have not been able to complete the downloading. Message was "Adobe Application Manager failed to install.

You will have to provide system information for people to even be able to begin to give you advise.
Mylenium

I was offered an itunes update yesterday and said yes to install it. Now it won't open.

I was offered an iTunes update yesterday and said yes to install it. It seems to have installed it. Now it won't open.

Download and Install Java: http://support.apple.com/kb/DL1421

My iPhone has stopped working over wifi. It was working till late night yesterday and in monring it stopped. I thought that it may be problem in my internet. But noticed that it doesn't work with office wifi as well. Have done some of the reset option.

My iPhone has stopped working over wifi. It was working till late night yesterday and in monring it stopped. I thought that it may be problem in my internet. But noticed that it doesn't work with office wifi as well. Have done some of the reset option.

Follow the steps here. If nothing works, make an appointment at an Apple store or with whoever handles iPhone warranty where you live:
http://support.apple.com/kb/TS1398

Was able to bluetooth one time to play scrabble on our two iPad 1's, but have not been able to do so again. Both are searchable, but are not able to find each other. Any help will be appreciated. Thanks.

Was able to bluetooth one time to play scrabble on our two iPad 1's, but have not been able to do so again. Both are searchable, but are not able to find each other. Any help will be appreciated. Thanks.

Both need to be in the lobby, and searchable at the same time. Also, if either has been paired with a keyboard or headphone since you played, go into settings, and make sure those devices are unpaired, and not interfering with the process.

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message: "there was a problem downloading the software for the i

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?

look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once

HT2731 My daughters iPad has just been factory restored from the apple shop, she was on my iTunes account with her email address but now she is the correct age for her own account. We have started up the iPad and with trying to create her own with her own

My daughters iPad has just been factory restored from the apple shop, she was using my iTunes account with her email. When trying to create her own iTunes as she is the correct age it has come up that her email is already being used. How do we do this with he same email address

Hello spooner68,
Thank you for the details of the issue you are experiencing when trying to create an Apple ID for your daughter. Because her email address is associated with your Apple ID, you are receiving the message that the email address is in use.
To remedy this, you will have to first remove her email address from your account using steps 1-3 of the section titled "How to add an additional email address that is already associated with another Apple ID" in the article below and then attempt to create her Apple ID with her email address:
How to add an additional email address that is already associated with another Apple ID
If you have an email address that is already associated with another Apple ID, you may need to remove it from your other Apple ID before you can add it to your preferred Apple ID.
Sign in to My Apple ID with the Apple ID that has the email address already associated with it.
Find the email address that you want to move to your preferred Apple ID, then click Delete.
Click Save Changes, then click Sign Out at the top of the page.
You can find the full article here:
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have a MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed.

I have a older MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed. I've changed my USB hub, reinstalled iTunes and run disc cleanup. No luck.

You said that your computer will sync other iPods? Are they iPod touches? Other iPod use different drivers the the touch And iPhone and iPad).
You can try:
iOS: Device not recognized in iTunes for Windows
Does it charge? Does the iPod work?
I would try on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
If defective and not abused you will walk out with a replacement

I was playing bubble witch saga yesterday and asked for bi was playing bubble witch saga yesterdayubbles then I canceled them but have still been charged for them the ID MHJS95VZLO it was for 69 p

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