I was prompted for an Itunes update 11.?.? and my laptop (with windows) will not open i tunes now the itunes app

I was prompted to update my Itunes with version 11.?.? and now I can't open Itunes.  When I tried to download the itunes app off the internet I quit after asking for me to verify Iapple devices.  What am I doing wrong?

Hello Capt1961,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update.  I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

Maybe you are looking for

  • Biller Direct and R/3

    Hi, We have installed SAP Biller Direct application on J2EE 620 engine integrated with SAP R/3 4.7 Enterprise (WAS 620). For user management security we will use ABAP stack. The link of this Biller Direct Application will be provided on company's web

  • Including the unbounded task flow pages to a template content region

    I have a template with a left and content region.All the pages are linked through an unbounded task flow. On clicking on the left menu options I need to include the unbounded task flow views to the content region. Is there any way to accomplish this

  • Target special G/L indicator

    Hi All, Can you give me cinfiguration document for how to create for target special G/L indicator. Regards, Thiru

  • Help on interface to store CAD/CAM drawings into oracle database using form

    i am using forms 6i and oracle 8i. i am able to store .jpg and other picture files into data base.now my problem is how show and store the CAD/CAM drawings using forms. can any one help me please. is higher version is providing any new facility for t

  • Applescript? Automator? ScriptEditor?

    I'm new to Macs. I work in Excel. I want a script to replace the following keystrokes: File->Print->SavetoPDF I know I can do: Command-P Save to PDF But I want it all in one fell swoop. Do I need to learn Automator? AppleScript? Please give me a gent