I was prompted to download the new version of Adobe Reader XI 10.0.03. I now cannot open it
I was prompted to download the new version of Adobe Reader XI 10.0.03. I now cannot open any document. I have never had trouble before. It gives me an error message: “Adobe Reader cannot open in protected mode due to an incompatability with your system configuration. Would you like to open Adobe reader with protected mode disabled.” I tried a number of things including clicking on the first and last options the prompt gives. Help!
Three things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
Similar Messages
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I recently downloaded the latest version of Adobe Reader for my MacBook Air and now when I try to open a new pdf I get the Adobe logo and text in Japanese and nothing else. The pdf doesn't open. Any suggestions? I never had this problem until my cache was cleared and I had to re-install Adobe Reader. Any help would be appreciated.
Just to say I am having exactly the same issue on my MacBook Air. I can't remember what I did but after this happened a few times, and once I had clicked on the Japanese pop up, I managed to do something that now means I get the pop up in English, saying 'Adobe Reader blocked for this website'. When I click on it it asks me to trust the content and then I get a bar with the text in Japanese. Eventually the pdf does open. However it's very irritating that I have to trust every pdf individually which I never had to do before the latest upgrade, and I don't understand why I get messages in Japanese. I will be interested to see whatever answers other more technical people may provide!
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I tried playing a you tube video, but received a message prompt to download the latest version of Adobe Flash Player. The link to Adobe stated that there are issues with MAC OS X 10.7 and Flash Player 10.3. The new version did not download. Any Suggestion
Hi Seattle
From Adobe site only!
flashplayer11_b1_install_mac_071311.dmg
Works fine.
Cheers Tomi -
I am unable to download the new version of Adobe since I do not recall my password. I was prompted to click on the question mark in the password field but there was none. How do I resolve this issue?
Are you talking about a Mac password or a password for Adobe's website or something?
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I just updated my macbook pro and now every time i go to youtube it tells me I have to download the new version of adobe flash player so i do and it still wont let me play it ..
Assuming Allan's advice is not correct, and you do run the installer, I think I've heard of that problem and it involves removing the old Flash plug-ins, then install the new version. I don't use it so I don't know what they are called, but will be the /Library/Internet Plug-ins folder.
You can go here and enable HTML5 in YouTube so you don't have to use Flash: http://www.youtube.com/html5
Most(?) of the content is HTML5, but you may run into videos where you still need Flash. -
i did download the new version of adobe but a massage showed all the time (Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser)
You downloaded Adobe... what? Adobe has tons of applications.
Which Adobe product did you download?
Clinton -
Every time I try to download the new version of Adobe Flash Player it saves as a .txt file and I do not know how to get it to save in the correct format.
Please post in the Adobe Flash Player forum.
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I try to download the new version of adobe flash player and it gets to 95% then freezes
Try the instructions here:
http://forums.adobe.com/thread/1267823
After trying everything else, this worked for me
OS X.6.8 -
IIn trying to print a pdf form on my I pad but it keeps telling me to download the latest version of Adobe reader I have done and it still won't let me see it or open it in any other way any ideas
Moved to Adobe Reader for iOS.
If you are trying to open an xml based pdf file, then it is not supported on the present version of Reader for iOS. -
I am getting messages that I can't download and read .pdf files since I have the wrong Adobe reader. I know about their security disasters of course, but I downloaded the latest version of Adobe Reader from the Adobe web site and I have other ,pdf file readers as well, and for some reason they won't work either. I have 5 computers running top end processors and RAM. By this I mean I have one, this one which I am using that has an AMD Phenom Black 3.2 Quad-core with 8 GBs of Corsair top DDR2 RAM, my other two AMD have either an Athlon II triple core with 4 GBs of DDR2 Corsair RAM, one with the Phenom X4 965 3.4 GHz Quad-core with 8 GBs of their best DDR2 RAM, and two Intels with the i7 920 Processors using the triple channel 1366 socket processors and one with 8 GBs of low latency DDR3 RAM and the other with 4 GBs of the same RAM. I am getting the message on this one, which has a fresh install of XP Pro X64 operating system, as do the other 4 as well. I have run Avast Business Pro Anti-virus on this one, which I am getting the message on with a single result which I deleted, and also both Spybot Search and Destroy, which came back clean as well as Malwarebytes Antimalware, which got a lot of tracing cookies now removed, and SuperAntiSpware which also found a few cookies also now deleted. Can you tell me what I need to do to get these files to show as .pdf files rather than as a clean blank page. One other issue is that I wish to know how to turn off my downloads so they are saved and Mozilla will give me the option of returning them instead of me losing them all together as it does now. Thanks for your assistance. If there is another Adobe reader I should download and install, could you provide me with the link to it? I appreciate your assistance here
== When I download and try to read a .pdf file and when I am asked to turn off all Firefox files and if I do, I lose them since I need to know how to save them without rebooting my computer.Brilliant! Problem solved! Thanks so much.
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I have the Mac OS 10.9.4 I am unable to read PDF's, so thought I would download the latest version of Adobe Reader. It will not install. Is it comparable with my Mac OS?
More information would be good.
What do you mean by "unable to read PDF's". How are you trying to read them and what exactly happens when you try?
so thought I would download the latest version of Adobe Reader. It will not install.
Again, what exactly is happening?
And yes, the latest version should be compatible with your OS. -
I downloaded the latest version of Adobe Reader (11.0.07) and installed it. Message said install successful. But APEX learning software does a check to see if my system has Adobe Reader and it says I still need to install it. What's up? This has happened to me numerous times throughout the years. I need to get to the bottom of this problem. Thanks for your help.
You still don't give us the message you are receiving. My guess: you are trying to open a PDF in a browser that uses its own PDF viewer, not the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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I have downloaded the latest version of Adobe Reader, but I am unable to use it. How do I launch it?
You can't open it from the Applications folder?
The pre installed Preview app in your Applications folder can open PDF files. -
Having trouble downloading the trial version of Adobe Reader DC
Need to download the trail version of Adobe Reader DC, but I am having problems.
if you follow all 7 steps you can directly download a trial here: hAdobe Acrobat DC Pro/Standard and Reader: Direct Download Links | ProDesignTools
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version. -
I have a new version of adobe reader for android on my tablet now i cannot delete files
I have a new version of adobe reader for android on my tablet. Now there is no delete tab to get rid of old files
Sorry, I was asking about the version of your Android operating system. But if your PDF documents are not stored on an SD card, it does not matter which Android version you have.
To permanently delete a PDF document from your Android device using Adobe Reader,
In the Reader home screen, tap Documents in the left pane.
Long press (press & hold) the PDF document that you want to delete.
Tap the trash can icon in the top toolbar.
Please note that there is no Undo for the Delete operation.
If you have many files that you want to delete, it would be easier to download and install a File Manager app and delete files at once.
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