I was recently able to attach files in gmail using Firefox, but now I get an unresponsive link, when I click "upload". It works fine on other browsers. I search the question database but perhaps I missed the fix. Any suggestions?

I am using windows 7 Home Premium, on an HP. I use and enjoy the Firefox browser. The only major extension that could cause clicking issues is possibly NoScript. But until recently I have had no problems with uploading attachments in Gmail through Firefox.
The issue:
I start Gmail. Logging in is fine. When I compose a new message (still no problem) I can't upload any attachment via the attachment link. I click the attach link and it is unresponsive. I use internet explorer and I get no issues. I've noticed this issue only since yesterday. Please help.
Thanks
R/S Kenneth

I also had this problem since yesterday (march, 13). I tried cleaning cache and cookies, restarting the browser and the pc, but nothing happened. With IE and Chrome the attachment worked fine.
I hoped that with the yesterday's 3.6.28 updade it would be fixed, but it didn't.
Then, I saw the reply to [http://support.mozilla.org/pt-BR/questions/922873 THIS SIMILAR PROBLEM] which was telling to use the refresh button on FIREFOX (not Gmail's refresh). I tried, and the problem was gone.
So, if anybody has the same issue, try hitting the refresh button on firefox :)
Thank you, junkcat!

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I can't attach files in gmail using firefox

Locking duplicate thread. Please continue here: [[/questions/1014563]]
Greetings,
Starting today I'm unable to attach files to emails using my gmail account, when opening in firefox. I'm using the latest version of firefox (31.0) and have been using it fine for a couple of months. I click on the attachment button, and the search browser does not open. Email attachments work fine using safari.
I've uninstalling and reinstalling firefox, I've cleared my history, cookies and cache. I've turned my computer off and back on.
Please help, thank you.
Shea

If you can't add attachments to Gmail messages then you need to add an allow exception to allow pop-ups for the Google website.
Easiest to do this is to click the padlock on the location bar and click the "More Information" button to open the "Tools > Page Info" window with the Security tab selected.
Proceed to the Permissions tab
Remove the tick on "Open Pop-up Windows" > "Use Default" and click the Allow radio button to change the permission to allow pop-ups for this domain.
Google is looking into this issue, see:
* https://productforums.google.com/forum/#!topic/gmail/q0BxcGOa6pk

I can't attach files in gmail using firefox, can you help?

Hello,
I'm not sure if my previous question went through, so I apologize if this is a duplicate. Starting today I'm unable to attach a file to email when using firefox (31.0), function works when using Safari. When I click on the "attach file" button, my search browser does not open. Nothing happens.
I've read through previous posts of similar problems, have restarted my computer, uninstalled and reinstalled firefox, and cleared my history and cache. Unfortunately none of these attempts have been successful.
Thank you for your time,
Shea

If you can't add attachments to Gmail messages then you need to add an allow exception to allow pop-ups for the Google website.
Easiest to do this is to click the padlock on the location bar and click the "More Information" button to open the "Tools > Page Info" window with the Security tab selected.
Proceed to the Permissions tab
Remove the tick on "Open Pop-up Windows" > "Use Default" and click the Allow radio button to change the permission to allow pop-ups for this domain.
Google is looking into this issue, see:
* https://productforums.google.com/forum/#!topic/gmail/q0BxcGOa6pk

I cannot attach files in Gmail within Firefox. I can attach files in Gmail from Chrome and IE.

I know it has been mentioned elsewhere too ( https://support.mozilla.org/en-US/questions/999383 ), but I cannot reply to that message... so, here it is again, with full details of the testing we have performed so far....
ALL users or our organization are currently affected.
When you try to attached a doc, xls, pdf, etc. in Gmail the results are all the same in Firefox. You get a red bar with "attachment failed" and an option to cancel or retry.
We have tested with our Proxy On and Off. We have tested with no extensions loaded (I get the message with my 3 extensions on or off -- Adblock+, Ghostery, HTTPS Everywhere). Versions on which the issue has been seen include 25, 26, 28, 28.0.1 and 29.0.1 (the latest as of this post). Most users in our organization do not use extensions with Firefox.
Attachments link up just fine in IE 10 and 11, and Chrome (with Adblock, Ghostery, and HTTPS Everywhere turned on). This error is only seen in Firefox, with or without plug-ins.
Operating Systems used for testing were Windows 7 and Windows 8.1.
The issue was first reported to us today, 5/13/14, but it is unknown if the issue has been around longer. However, Firefox is our organization's default browser due to countless web software vendor recommendations. We most likely would have heard before today if the issue has happened previously.
Any tips or suggestions would be welcome here.

Without trying any of the fixes, the issue seems to have gone away on its own. All users (of about 7 reporting in) can attach files within Gmail using Firefox as of 5/15. We did not try any of the 4 fixes listed above. On 5/13 and 5/14, users could not attach files to Gmail messages within Firefox.
However, on the day of the issue we did try all the mentioned fixes (except #4). All affected users had all history and cache wiped, updated to v29.0.1, and the latest Flash plug-in from Adobe.com. We have the browsers set to clear all history, temp files, cookies, etc. at exit to avoid any cached data issues. We tried with proxy on and off too. Attachments were in the 20K-35K range, so very small. They failed on 5/13 and 5/14 within Firefox, but attached fine in IE and Chrome on the same days.
So, not sure what the issue was, what caused, or why it went away... but we cannot reproduce today, as of 5/15.
Thanks for the tips. I'll bookmark them if the issue reappears.

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I can't attach a file in Gmail using firefox, but its working in Safari and Chrome.

I can't attach a file in Gmail using Firefox, I can attach files when using Chrome and Safari, so it must be Firefox.
I've tried all the other suggestions for making things work, but nothing works so far, and it started yesterday afternoon
(Aug 6th, 2014)
Any suggestions would be usefule

Try allowing pop up windows
Open Menu
Options
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Type mail.google.com in address of website area
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Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

My University email uses outlook and firefox will not let the page open once i log into the university login. It used to work, but now just shows a completely white tab. My email works fine in other browsers. Why?

My University email uses outlook and firefox will not let the page open once i log into the university login. It used to work, but now just shows a completely white tab. My email works fine in other browsers. Why?

Make sure that you haven't left a profiles.ini file.
* http://kb.mozillazine.org/profiles.ini_file
*http://kb.mozillazine.org/Profile_folder_-_Firefox

I downloaded garage band on my iPad ages ago but now it just says waiting and when I click on it it just says "retry" and does nothing. I've spent literally ages making songs (I've got like 20 ). How can I get it back with all my songs still there?

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Might be an incompatible extension or plugin ...
Try troubleshooting Safari extensions and third party plugins.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
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If that made a difference, instructions for troubleshooting plugins here.

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Hi davebundy-
One suggestion I've heard is that ad block may be perceiving the mail client as an advertisement. The solution was to mark the webmail URL as safe with any ad block plugins or software you have. Hope that helps.

ZeeraIndianDevizes website works fine in other browsers but menu buttons (Titles) disappear in Firefox. Tried everything...any ideas please, I'm desperate!

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Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
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"Clear the Cache":
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"Remove Cookies" from sites causing problems:
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*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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*https://support.mozilla.org/kb/Websites+look+wrong

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Try allowing pop up windows
Open Menu
Options
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Click Exceptions...
Type mail.google.com in address of website area
Click Allow
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Restart FireFox and try adding attachment again.

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Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

I was recently able to attach files in gmail using Firefox, but now I get an unresponsive link, when I click "upload". It works fine on other browsers. I search the question database but perhaps I missed the fix. Any suggestions?

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