I was sent an e-mail yesterday and it didn't appear in my inbox and when sent the second time it didn't appear. Another recipient of the same e-mail tried

a recipient to my original e-mail returned it to me and I haven't received it. He resent same e-mail and I still didn't receive it. Another recipient of this e-mail received his and tried to forward it to me and I still haven't received it. Since it was originally sent by me, it had the correct address of my e-mail.

Compacting folders removes messages you marked for deletion. Deleting a message marks it for deletion and hides it. Compacting removes it and frees up the space. This should be a regular maintenance task.
Bottom line, if the message does not make it into your Inbox on the providers server Thunderbird cannot fix that or download the message.
Do you have Threading turned on?
View-Sort By-Unthreaded
Sometimes with threading turned on a new message on a previous subject can get filed with an old message and not be obvious.

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Bookmarks from folders have disappeared, I was just working on them yesterday and when I go to work on them today I find they've dissppeared.

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I keep an eye on the WinXP Task Manager CPU 'gauge' usage when rearranging bookmarks, and when the 'meter' is pegged I stop to let Firefox digest the changes I am making. Also, I use the Bookmarks Sidebar for working with bookmarks, like when moving a lot of them around. A holdover from IE5 & 6 and the earliest versions of Firefox - the pre-Places / pre-Library days.

Hi my account was locked for some security reasons and i forget the securicty questions and when i am trying to reset my password through email i am not gettig mail to my id can any one help

hi my account was locked for some security reasons and i forget the securicty questions and when i am trying to reset my password through email i am not gettig mail to my id can any one help.
<Edited by Host>

Have you checked Spam? I have noticed recently in my Gmail that Google sends some mails from Apple to the Spam folder.
<Edited by Host>

HT201210 hi i just bought my new iPhone 4s yesterday and when u opened it was not updated so when i tried SO MANY TIMES to update it on the devise and on my new mac it said that there was a unknown error please help me :)

hi i just bought my new iPhone 4s yesterday and when u opened it was not updated so when i tried SO MANY TIMES to update it on the devise and on my new mac it said that there was a unknown error please help me

Please tell us what kind of computer you have, what operating system and what version of iTunes. Not just "the latest version of iTunes", the exact version number.

I was sent the 8 GB instead of the 16 GB, I paid with PREPAID, and no one can admit a mistake, no department take to other dept on your behalf!

On June 26th after 7:00 p.m. Central time I spoke to sales on the phone as the PREPAID website was having issues. I was on an expired VERIZON contract and wanted my current telephone # which is not an option online.
I called customer service to order the iPhone 4 16GB for $99 as advertised, and was sent to Darby, in the Sales Dept. Darby suggested that I not do it on a Thursday night after 7:00 as they would disconnect my current phone, and would not receive the shipment until Monday. He said he would give me a courtesy call Monday (June 30) @ 11:00 to place my order. He did not called as planned.
Therefore I called that night and was given Crystal (removed) (Sales) & informed her of my concerns & she placed the order for 16GB iPhone for $99 as advertised online. I received the order confirmation immediately in an email.
On July 1st I received the shipping confirmation of an iPhone 8 GB.
I immediately called Verizon customer service and was given a few people, different departments and a woman named Cierra told me that we can hope that that is a typo because the only thing offered online is the 16 GB.
July 2nd the 8 GB was delivered to my place of employment. And, . . .I drove directly to the nearest VERIZON store to have them help.
I was there for 3 hours. Finally got the iPhone activated with my old ‘post paid’ account to ‘prepaid’ account which is a nightmare. They are VERIZON and yet separate. They did what they could @ the store for me. I was told that I would have to order and pay again for the 16 GB, . . .then send back the 8 GB, not wanting to be w/o a phone. Also that it would take 3 days probably to receive the credit back in my account.
No department @ VERIZON talks to each other, no department can seems to communicate. We had to ask for someone’s supervisor in customer service because there was no solution, they could not do anything. They said their supervisor was in a meeting. Eventually we spoke with a supervisor named Ray the only solution was to make another order, and stated they would not charge me shipping, . . .and I guess I was suppose to be grateful.
The store could not exchange this 8 GB for their 16 GB as the cost of the in-store 16 GB cost $50 more.
During all this I had stated this is too complicated, I’m leaving this phone here for them to ship back, . . .glad I did not though.
This evening I wasted more time & energy trying to find someone that can communicate to another person about my account, . . .to no avail, . . .finding no department that can take care of the shipping that got screwed up.
Now after some time as passed, cleaning house & such, . . .I have realized that if I do return the incorrect was that was sent, . . .I will most likely I would automatically be charged the restock fee of what, $35 as no one can communicate to another department on your behalf.
But they’ll sure take your money. Not sure what to do @ this point, as they cannot be trusted.
We asked Ray to have his supervisor John to give me a call and none yet. This evening someone in ‘Sales’ sent an email to Crystal to give me a call, . . .(holiday maybe, no call yet).
Any suggestions VERIZON? Some depart, CORE, . . .they can't help with prepaid either, geez.
>>Edited to comply with the Verizon Wireless Terms of Service<<
Message was edited by: Verizon Moderator

Update:
The USPS tracking shows the phone was delivered to Centralized Returns Center in Fort Worth on July 10th. I have spoken with Customer Service & am getting a $21 credit for not being able to use my phone.
Telesales, . . .say's they can only make a 'note' on my account 'Do Not Charge Re-stock Fee as the wrong phone was sent'. Customer Service cannot see this 'note', . . .(shrug).
My mistake:
As soon as I received the incorrect phone, . . .I should have written on the original receipt, . . .
"I was sent the WRONG PHONE, Please Do not charge re-stock fee" and please credit my account".
I have not been charged a re-stock fee yet, . . .not sure if that happens what I will do, . . .speak to Customer Service I presume.
I should NOT have gone to the store for help, . . .they are in sales. But they did get the phone activated, . . .which I believe now I should not have done!
The RETURNS center is unreachable and 'Sales' can only sell, . . and following up on incorrect phones being sent is NOT THEIR issue?????
Too bad there is not a STORE THAT DEALS WITH PREPAID, . . . that can actually deal with 'Shipping' and 'Returns', . . .what a concept!
'Sales', nor 'Customer Service' can reach the 'Returns Center', . . .or figure out if it was the Sales Rep Crystal in California, that ordered wrong, or the Shipping Departments mistake.
I was just told by Terry (Sales Rep) and the manager, Patrick, . . .all I can do now is wait on my credit & it should be there by Monday July 14th. #1, . . .How can they even know that w/o even speaking to the shipping dept or the returns center? They can't, . . .they only suspect, right?
The main problem is that the original Sales Rep,Crystal in California . . .cannot be reached. No one is responsible for sending out the wrong phone, . . . .telesales just want's to sell another phone. At this point 'TRUST' is the issue.
I want to thank Customer Service for working with me.
Not sure what the future will hold with this issue, but only hope to receive my credit @ this point. It is a way too complicated avenue of communicating.

I have a photo cd from photographer that was burned on a mac but it will not open on my mac. It goes in, makes some noise, then ejects. My system pref. is set to open iPhoto when a photo cd is inserted. She has sent me 2 disc and both do the same thing

I have a photo cd from photographer that was burned on a mac but it will not open on my mac. It goes in, makes some noise, then ejects. My system pref. is set to open iPhoto when a photo cd is inserted. She has sent me 2 disc and both do the same thing. Any ideas?

NOt an iPhoto issue - either a bad CD or a bad Superdrive on your computer - no way for us to tell try the CD in a different computer
LN

Just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now

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I am assuming the phone was working prior to you installing IOS 6? Did you use itunes to install IOS 6 or just run from the phone?
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I hope this helps you my friend!

I was offered an itunes update yesterday and said yes to install it. Now it won't open.

I was offered an iTunes update yesterday and said yes to install it. It seems to have installed it. Now it won't open.

Download and Install Java: http://support.apple.com/kb/DL1421

Could someone help me restore my photos? I was trying to "restore my database" in iPhoto when it shut down - now my thumbnails are distorted, logged under a new name, and when you click on a thumbnail it opens as another photo. I was following another "

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Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
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Thanks for your reply:
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When I try to update an app in the App Store i get a message "There was an error in the App Store. Please try again later. (13)" I have tried many many times and keep getting the same message. How do I resolve?

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First take the steps recommended in this support article. If there's no change, continue as follows.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Cookies/com.apple.appstore.cookies
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
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whether i use a DL DVD or just a DVD R, it tells me there was an error during multiplexing. I have tried changing every setting, best performance, professional quality, etc. and still get the same error message every time i try to burn to dvd.

Welcome to the forums.
Looks like that error message does refer to encoding (see http://support.apple.com/kb/HT1645) but a problem could be that your video has to be reloaded into iDVD if you started the encoding process and then switched settings. You could start a new iDVD project, or try deleting encoded assets.
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Use good quality media -- Verbatim is often recommended around here, and I've used Sony DVD-R with good results.
For a detailed treatise, see: https://discussions.apple.com/thread/3926901?tstart=0
John

My mail application was working fine, I shut down and when I restarted it is asking me to set it up again. I dont want to loose any information on my mail and I had a lot of accounts on it. . what can I do?

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I found all my files from my old account in the users folder but when I logged out there was no option to sign in on the old account, I'm guessing ill just have to start from scratch, which is fine as long as my old files aren't lost :) thanks for the help.
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Was trying to restore my database in iPhoto when it shut down - now my thumbnails are distored, logged under a new name and when you click on a thumbnail it opens as another photo. Help, please

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Repost in the iPhoto forum, where the real iPhoto wizards live:
https://discussions.apple.com/community/ilife/iphoto

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