I was setting up an iPad Mini and it updated my iMac's OS. It reverted to 2011 and I have lost emails, desktop data and Adobe won't let me in to software. Help!
I was setting up an iPad Mini and it updated my iMac's OS. It reverted to 2011 and I have lost emails, desktop data and Adobe won't let me in to software. Help!
The iPad was plugged into the iMac to transfer apps etc and asked to update the macs OS. The result is that the last 12 months of emails have gone ( emails not working) as have whatever files were on the desktop. The calendar has also reverted to 2011.
Worse still is adobe software I use for work won't let me open.
Any ideas?
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I have lost my iCal data and am having a hard time retrieving it from Time Capsule. I am using Mountain Lion OS om iMac. Can anyone help?
You cannot see it because it is hidden.. one of those great things apple does.. if it is hidden in your Mac then it will be hidden in the Time Machine Backup.
You will need to restore the entire folder to a different location.. and unhide it.
There is some info here about restoring particular files or folders.
http://pondini.org/TM/16.html
And some info from Lion which should also relate to Mountain Lion.
https://discussions.apple.com/thread/3231381?start=0&tstart=0
There is stuff about recovery near the end.
One wonders sometimes when Apple make these decisions if they ever think about what happens when something goes wrong. Hiding files..??? -
When I completed my last software update directly on my phone I didn't realise I would then be prompted to do and I-tunes update that would wipe my phone. There seemed to be no turning back so I lost some data and photos. I'm assuming these will be backed up to the cloud but have no idea how to retrieve them.
The explanation given on the support community is a bit complicated and beyond my capabilities! Julie MalkinIf you have an iCloud backup, restore it to your phone as explained here: https://support.apple.com/kb/ph12521. If you have a backup on your computer instead, restore it to your phone by connecting your phone to your computer, opening iTunes and going to File>Devices>Restore from Backup.
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About 70% of my bookmarks now contain no data -- they are blank icons that cannot be deleted. I have tried to type in the web address and save as a new bookmark, but it won't let me -- it just re-saves to the blank icon with no data
About 70% of my bookmarks now contain no data -- they are blank icons that cannot be deleted. I have tried to type in the web address and save as a new bookmark, but it won't let me -- it just re-saves to the blank icon with no data
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I have just updated my IPADs OS to 6.1.2 this caused it to crash and i had to do a restore on the IPAD. Now some of the apps that i have will not reinstall directly from my computer. living in a country with a slow internet, uploading from the cloud is painfully slow. Is there some way to get around this
also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem
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I have two iTunes accounts. One was set up for my iPhone; the second was created for my iPad. I just updated my iPhone and it linked my to my second iTunes account instead of my primary account. How can I change it back to my primary account?
Hey bjboles,
Welcome to Apple Support Communities.
The article linked below describes what to do after changing your Apple ID, but you can use it as a guide to resolve the incorrect Apple ID account information entered issue that you described.
Apple ID: What to do after you change your Apple ID - Apple Support
Ciao,
-Jason -
How to set up an iPad mini if i have existing iPad and iMac
how to set up an iPad mini if i have existing iPad and iMac
How do you want it to be set up ? If you want the same content as you have on your other iPad then copy any purchases that aren't already in your Mac's iTunes library by connecting it to it and using the File > Devices > Transfer Purchases menu option, back up the iPad (File > Devices > Back Up), and then restore that backup onto your iPad Mini
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I set up my iPad mini without a computer and have been using it for months. Now, when trying to connect it to my mac it asks if I want to set up as new iPad or restore from back up (Which I don't have).
Is there a way I can connect to my computer and itunes without losing everything I've done on it for the past months?Go ahead and set it up as new. It's just new as far as iTunes is concerned. Shouldn't result in the loss of anything.
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daughter set up her ipad mini and put a passcode on but forgot code. has not been set up on itunes yet or an icloud. did put in settings backup to icloud though. when trying to connect to itunes says ipad is disabled connect to itunes and itunes says need to put in passcode. help please thank you
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
Was setting up my ipad, turned it off. Came back turned it on and after you select ur country step it came up with "connect to itunes" logo, how do i fix this? And i dont have a computer.?!
Reboot the computer then try placing the iPod in Recovery mode and then restoring via iTunes.
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I was given a 16Gb ipad mini retina with cellular but I need more storage. We do not have the receipt as it is a gift. I like to swap for a 64Gb unit and pay for the difference, how do I go about doing that? I have not open the packaging yet.
Hi
Thanks for that. Yes, the ipad was purchased recently. I called Apple last Friday and they ask for the receipt. I wonder if anyone were able to swap their ipad for a larger storage in the past at the apple store without a receipt? 16Gb is such a small storage. -
My iPad mini shows 10 updates in the App Store-on the updates icon, but when I click it-the screen is blank. Help!!
It's a long running glitch, as the hundreds of threads on this topic demonstrate.
You can wait it out and wait for Apple to fix the servers or you can go into your purchased tab and manually download each update (you'll find the app icons with little update banners on them.
Alternatively, if you sync with a computer, you can use the iTunes on your computer to download the updates then sync them onto your device. -
i have a Iphone 4s and a ipad mini. the ipad mini recently got water damage, tried the rice trick...nothing. I have apple care plus on my iPhone, does that work on my ipad too? if so that would be great bc defintally can't afford a new one ,lol
Welcome to the boards.
First, what kind of liquid was it, and was it fully submersed? For how long? Do you see water droplets or moisture behind the screen? How long did you leave it in rice for? Etc. More data please.
And the short answer is no, apple care does not extend from your iPhone to your iPad mini. Both items require separate Apple Care plans to be covered. Furthermore, I don't think water damage is covered under Apple Care. Only manufacturing defects.
If you bought it on a Credit Card, you may be lucky enough to call them and ask them if they have a replacement program as a benefit for being a card holder. I believe AMEX has one on their Platinum cards, and worse case scenario, you can always try to file a claim with your home insurance or renters insurance (check your policy). Just beware, if you go the Insurance route in filing a claim, you might have your premium go up in the next cycle.
It's a double edged sword, I'm sorry. -
Advice for setting up new iPad mini, for our 13 yr old, needed.
We are buying an iPad mini for our daughter's 13th birthday present, and naturally, are full of fear & hesitations for all the obvious security reasons. But, she has ADHD & some learning disabililities, and we know that the iPad Mini with app's could help her overcome several academic & organizational challenges when she enters highschool next year.
She, and we, have some questions though, about the WISEST (ie: most responsible) way to set it up for her use.
Should we set up the iPad mini as completely free from our family mac desktop (which still runs OS X 10.6.8, not Lion)?
Should she get her own Apple ID? This would allow her own Cloud storage, & foster future responsibility, but then would she still be able to access app's stored on our family computer & other iPads.?
Should we start her own iTunes account? So that she can buy her own tunes & app's. But once again, could she manually sync already purchased stuff from our family computer?
Backing up: should she back up her iPad mini with iCloud (her own apple ID) or with iTunes?
If we did set her up with her own Apple ID (that we would know the password to), could we still set parental controls - which she actually wants(!)?
She would like limits on the time she can spend on the internet, AND time limits on playing with certain games - as she fears getting "addicted" to the games.
How would we set time limits on app use?
Thanks very much for your suggestions and advice. If you have any other practical parenting / iPad experience, I welcome your suggestions. We'd rather not learn the hard way..There would be no issue syncing it with your computer and putting content on it. It can back itself up to iCloud, but another backup of the content on a computer is always a good idea.
If you already have an Apple ID with purchased apps, it would be fine to let her use it. You can use a shared Apple ID (for iTunes, iBooks, App Store), and have a seperate iCloud account (To sync critical info and back-up).
The parental controls in iOS are independent from an Apple ID, you can set-up the restrictions when you get the iPad and adjust them to what you are most comfortable with.
Parental Controls: http://support.apple.com/kb/HT4213 -
Before the recent iOS 7 update I could get closed captioning on amazon prime movies, now it's not possible even the ones that have CC available .. I've turned it on in setting on my iPad mini but it doesn't work. Netflix is no problem.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Cheers, Tom
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