I was subscribed to Adobe CC, it ended, i subscribed again and now im not able to open any program, but adobe already charged my credit card

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Similar Messages

Not able to open any doc with adobe reader XI. fatal error, acrobat failed to its core DLL load

not able to open any doc with adobe reader XI. fatal error, acrobat failed to its core DLL load

See http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

I'm not able to open PDF files in Adobe Reader XI.

I recently updated to Adobe Reader XI and now I can't open any of my PDF documents or PDF e-mail attachments. When I click on a document I now get a window that asks if I want to allow this file to open. I click yes and get a monstrousity the likes I've never seen. It blacks out my screen for a couple seconds and then I get a mixture of my desktop, task bar, and a window wanting to know if I want to open this with Protected Mode disabled. It only fills 3/4 of the screen, the items all all blown-up in size, and are distorted. In playing with this I have gotten notes that I have an "Incompatable Application" and "Acrobat failed to connect to a DDS Server". On occasion I will get an Adobe Reader screen that is completely greyed out with no content in it and after a couple of seconds it goes off. Other times I got the window about Protected Mode and I've clicked on to disable it but that doesn't work either. I removed Adobe Reader XI and re-installed Adobe Reader X and I still have the same problem which I did not have before. I 'm running Windows 7 Professional and have McAfee anti-virus, which I have disbled on one occasion during download and that I still had the same problem. I went to program files to find the End User License Agreement and try to see if I needed to click on 'Accept" but it tells me the file does not exist. I even tried using System Restore to take me back to before I did the upgrade to Adobe Reader XI and I still have this problem. I'm at the end of my knowledge level and because these files are needed in my business I'm only able to operate at about 50%.

From: Test Screen Name [email protected]
Sent: Sunday, August 04, 2013 11:32 AM
To: gunner0490
Subject: I'm not able to open PDF files in Adobe Reader XI.
Re: I'm not able to open PDF files in Adobe Reader XI.
created by Test Screen Name <http://forums.adobe.com/people/TestScreenName> in Adobe Reader - View the full discussion <http://forums.adobe.com/message/5565198#5565198

I set my passcode in arabic then I changed the language to English, when I wanted to open my ipad later there was no arabic letters to enter my arabic passcode..and I am not able to use my Ipad again please let me know what to do

I set my passcode in Arabic then I changed the language to English, when I wanted to open my ipad later there was no Arabic letters to enter my Arabic passcode..and I am not able to use my Ipad again please advice me what to do

Hello Shaholeh87,
Do you see a Globe icon on left hand side of your Spacebar if yes try pressing that and see if you get an option of changing the keboard language (this will work if you have Multiple language set on your iPhone from Settings>General>Keyboard>International Keyboards and added a keyboard in Arabic Language before )
Or you can get your iPhone in Recovery Mode and Restore it to Factory settings but you will lose all your current Data that you have on your iPhone.
To Restore your iPhone by taking it in Recovery Mode you can follow the below steps :
Follow the process mentioned below step by step to get your iPod Touch/iPhone/iPad working.
Make sure you have Latest Version of iTunes (11.1.3) Downloaded and Installed on your Computer, if not then you can download the latest version of iTunes from the Link below.
http://www.apple.com/itunes/download/
Now once you have the Updated version of iTunes installed on your computer follow the below steps to get your iPod Touch/iPhone/iPad in Recovery Mode and Then restore it to factory settings
Open iTunes Application on your computer and then start the process step by step
1>Disconnect your device from the computer (if connected). The process won’t work if you start with the iPod Touch/iPhone/iPad connected to the computer. Leave the cable connected to the iPod Touch/iPhone/iPad, as you will be reconnecting the iPod Touch/iPhone/iPad to the Computer later in the process.
2>Power down your device. Turn off your device by holding down the Power button ( On Top right corner of iPod). When the power slider appears, slide it to the right. Wait for your device to comepletely shut down before continuing.
3>Press and hold the Home button (Home Button is located at bottom of your iPod Touch/iPhone/iPad screen/display). With the Home button held connect the device to your computer with the USB cable. When reconnected, your device should turn on.
(If the low battery screen appears, charge your device for a few minutes and try the process again.)
4>Continue holding the Home button. After a few moments, you will see the "Connect to iTunes" screen on your device. This screen is a picture of an arrow pointing from a USB cable to the iTunes logo. When you see the screen you can release the Home button.
5>iTunes will display a message stating that a device in recovery mode has been connected. From there you can proceed to restore your iOS device. Once you see this message click on OK and then click on Restore
Once you click on Restore iTunes will download the Latest available version of iPod Touch/iPhone/iPad software (ipsw file) in your computer and after the download is completed the same will be restored in your iPod Touch/iPhone/iPad. You will see the Download process and Restore process on top of your iTunes screen. Once the restore is completed your iPod Touch/iPhone/iPad will automatically restart and you will see a message that iPod Touch/iPhone/iPad has been Restored and will connect after restart.
Now you will have to follow some steps on your iPod Touch/iPhone/iPad to Customize your Device for First Use.
Hope this process will help you

I have just had the message - download itunes as you cannot burns cds etc - this sometimes happens said the message. So I removed itunes and downloaded it again and now when I click to open it says 'itunes library .it' cannot be read as it was created by

Hi, I have just had the message - download itunes again as you cannot burns cds etc - this sometimes happens said the message. So I removed itunes and downloaded it again and now when I click to open it says 'itunes library .it' cannot be read as it was created by a newer verson - help!

See Empty/corrupt iTunes library after upgrade/crash.
tt2

My phone suddly switched off and now its not switching on can any one help me when it swithch off my phone battery was full.

my phone suddly switched off and now its not switching on can any one help me when it swithch off my phone battery was full.

Which apps do you open acouse iphone switched off? You can try to reset iPhone.

Error message while opening any program of Adobe.

When i try to open ANY program of Adobe (Photoshop, Dreamweaver, Reader, etc). An error message appears:
Please, help me, i've tried everything: Uninstalling, running as administrator, etc.
I have the route asociated correctly to files, i 've checked them.

Open a browser and enter the following into the address bar
C:/Program Files (x86)/Adobe/Adobe Dreamweaver CS6/Dreamweaver.exe
The result (if using FF) should be similar to the following window to appear
If it appears click on Cancel. Dreamweaver is in the correct location.
If you receive a different message like File not found, then Dreamweaver is not in the correct location.

1st-I was able to log into my account but was not able to open any applications, tried another account and same thing. was able to log out and restart but now am unable to use mouse. g5 dual core

1st-I was able to log into my account but was not able to open any applications, tried another account and same thing. was able to log out and restart but now am unable to use mouse. g5 dual core, can't remember the os without seeing it.

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Let us know how far you get, or results.

I installed adobe 9 on my Mt. Lion mac and now whenever I try to play any kind of video a box from adobe comes up asking me to give them permission to store things on my computer. This is scary to me. Should I say yes?

I installed adobe 11.9 on my computer and now whenever I try to play any kind of video a box comes up from Adobe asking me to give permission to store things on my computer. The boxes are all from adobe but the sites in the boxes differ. Should I say yes? This is scary to me--virus paranoia.

You may have the box for 'Ask me before allowing sites...' or 'Block all...' checked in System Preferences - Flash Player, as pictured below... If so, try the 'allow' one instead, or if you prefer, continue to deny/allow when prompted.

When I updated the adobe flash player and went to facebook I'm not able to play any of the apps, one says I need to update my version of adobe and it has been updated, now I'm not able to open any of the games on facebook!

After I downloaded Firefox, I attempted to update the top four plugins, I already have adobe flash player, but I went on ahead and downloaded it again with the other three, java and two others. I then restarted my computer, and when I logged back on to face book Farmville would not load a message said if it don't load in ten seconds I would need to update the adobe flasher which is in my add and delete box. The same with Cafe world, it will not load as well! My google search is missing as well! I have no problems logging on to Face book, but I can't go to any of the applications that I normally play with now! I did updated the top four plugins as was suggested and now I'm having problems!

Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.<br />
See [[Managing the Flash plugin]] and [[Installing the Flash plugin]]
You can check the Adobe welcome and test page: http://www.adobe.com/software/flash/about/
You can use this manual download link:
*http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

I can't open any pdf with Adobe Reader XI, neither online or offline - OS X

Since I've upgraded to Acrobat Reader XI I'm not able to open any pdf file.
I can't open any .PDF already existing in my Mac and also can't open anything online throughout browser (I use Safari and Chrome)
I've already uninstalled and reinstalled Adobe Reader over and over again and it has no improving.
I've tried to install an older version and still doesn't work.
All my problems started with the upgrade to Adobe Reader XI.
As you can imagine I really need to be able to open pdf through browser, that's my biggest concern.
I'll attach the error message that appears on the screen.

Hi a.vouga,
Are you still facing this issue.
If yes, i would suggest you may create a new user profile and install Reader again and check.
Regards,
Ajlan Huda.

Adobe Photoshop Elements 11 has ended up in my thrash and now will not open i transferred it back to

Adobe Photoshop Elements 11 has ended up in my thrash and now will not open i transferred it back to applications but it will not open it says to re-install but I have lost the cd/dvd I do have the package with the serial no. can you please please help me

You have a heap of work to do before you can reinstall it. NEVER try to get rid of PSE by putting it in the trash. You must use the uninstaller. By attempting to trash it you just made a big old mess for yourself.
You will need to download and run this:
http://www.adobe.com/support/contact/cs5clean.html
Then go through your hard drive and manually dig out and trash all the bits you can find. Pay special attention to the library at the top of your hard drive>Application Support>Adobe.
Once you successfully get that cleaned up, you can try reinstalling.
You can download PSE 11 here, but you must follow the Very Important Instructions exactly, even when they don't seem to make much sense, or it won't work:
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

I have ebook in epub format. I was using it in Windows XP. However, recently I rebooted my system to Windows 7. Now I am not able to open it in Adobe Digital Edition. It gives an error saying "Document is licensed for a different user account". Can please

I have ebook in epub format. I was using it in Windows XP. However, recently I rebooted my system to Windows 7. Now I am not able to open it in Adobe Digital Edition. It gives an error saying "Document is licensed for a different user account". Can please someone give me a solution for this. the book is expensive and i don't want to lose it. Please help.

I have ebook in epub format. I was using it in Windows XP. However, recently I rebooted my system to Windows 7. Now I am not able to open it in Adobe Digital Edition. It gives an error saying "Document is licensed for a different user account". Can please someone give me a solution for this. the book is expensive and i don't want to lose it. Please help.

Edited/commented on PDF using Adobe Reader iphone 5 and e-mailed to myself so I could review on PC laptop. I opened on laptop and although I could see the comment bubbles, I was not able to open them to see the comments.

Edited/commented on PDF using Adobe Reader iphone 5 and e-mailed to myself so I could review on PC laptop. I opened on laptop and although I could see the comment bubbles, I was not able to open them to see the comments.

Back to life**
Oh I know there are many other vocabulary mistakes but never mind them I was just too excited when I wrote all of that while typing very quickly
P.S: if you have any question then ask and please do tell me if it works or not with u but I'm definitely sure it'll work so tell me this and we'll get excited together
Also if you have an experience to share then do share it as well please.
Peace

When i loaded the latest version of firefox i was no longer able to open PDF files with Adobie.

I up graded to the new version of fire fox .05 and no longer have my PDF open. I use Adobie. On my lap top they open using 04.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use another application like the Adobe Reader or set to Always Ask in "Firefox > Options/Preferences > Applications".
You can set the pdfjs.disabled pref to true on the <b>about:config</b> page to disable the build-in PDF viewer.
You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu if you want to display PDF documents in Firefox with another application (i.e. not the built-in PDF Viewer).
See also:
*https://support.mozilla.org/kb/view-pdf-files-firefox-without-downloading-them
*https://support.mozilla.org/kb/disable-built-pdf-viewer-and-use-another-viewer

I was subscribed to Adobe CC, it ended, i subscribed again and now im not able to open any program, but adobe already charged my credit card

Similar Messages

Maybe you are looking for