I was surprises to see my iphone is blanked which i have been using for few months

i was surprises to see my iphone is blanked which i have been using for few months

can someone help me in this pls???

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    I was always happy and surprized to see Apple doing so good to its customers.
    Unfortunately, i experienced some thing really unprofessional and different this time.
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    lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
    current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
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    i had to go to work on odd timings.
    I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
    the other service centre and was informed about Saket's service centre already been shut down.
    There was no hoarding/ banner any kind of intimation for the customers.
    Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
    20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
    I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
    but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
    who will be able to help me in that case and gave me the toll free number.
    i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
    summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
    case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
    but finally i left with no hope from Apple .
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    me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
    submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
    conditions all around i thought of visiting the service centre next day.
    On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
    who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
    I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
    my iphone.
    My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
    It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
    back very shortly.
    I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
    Similar discussion was held with Mr.Mohamed Azharuddin K.
    I knew by the time i will reach the service centre would again close.
    He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
    On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
    to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
    was received in dead condition and he only conveyed to other authorities that the cable had fault .
    I finally dont know what to do and came back with the new cable.
    I just visited my time, petrol and parking charges in getting the cable replaced.
    If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
    More than a weeks torture.
    Is that the way apple compensates for its fault ????????????????
    I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.

    Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum.  Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is.  Apple is not here.  It's users, like you. 
    If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

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  • My iPod has not been working for a month now and i was hoping that you could help me.The part where you charge and sync the iPod is not connecting.There is defiantly not the lead as we use it for the iPhone and that works please could you help!

    my iPod has not been working for a month now and i was hoping that you could help me.The part where you charge and sync the iPod is not connecting.There is defiantly not the lead as we use it for the iPhone and that works please could you help!
    yours sincerly
    jackfromsurrey

    What I am saying is ..........
    The iPhone HAS to be active making calls on the UK carrier network for the carrier to identify as "theirs" and therefore eligible for the Carrier to unlock
    The way to achieve this is to use a PAYG sim making and receiving calls to establish a customer relationship  with the Carrier and then follow the Carrier's process to unlock
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    This is how O2 function and according to Gemma  this is how Vodafone work

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