I was talking to Mac support and now I have lost them and can't find them again. Help!
I'm at meltdown stage. I am so frustrated with the multiplicity of information when all I want is someone to talk me through my problem. I was talking to "Frank" and somehow I lost him and can't find the right page again. Why does it have to be so difficult?
What's the issue
Similar Messages
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I have lost my phone and failed to sync it for over 4 months, i'm getting a new phone tomorrow can i get all previous purchases downloaded to my pc so i can then sync it to my new phone?
Read here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
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I had purchased music on my computer and iphone and I had to restore my computer to factory settings and I smashed my iphone. Can I get my music back?
If you are in the U.S. or Canada and install iTunes 10.3, you can re download your iTunes purchases to your computer.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have a new ipod touch and whilst I was syncing with my computer I was asked if I would like to update, I did and now I have lost all software from my ipod. How do I retrieve it? My computer cannot find it
Try here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519Some of the music redownload is only available in the USA with the latest iTunes version. -
I have install last update for i pod(ios5) but during installation there was one problem....i have restore my ipod and now i have lost all my buyed music!!Is not possible download it....?What are the details, including any error messages, related to your question?
Have you not got the music on your computer and/or on backups on, for example, external drives or CDs/DVDs ?
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My Mac Book pro recently started in safe boot mode and ever since I have had endless problems - To start with the keyboard will only input capitals and symbols althougth no locks are on and now I have a green wave on all white backgrounds! HELP!
Hi it's puzzled of Evesham....I didn't ask the question but have experienced exactly the same. I switched the computer on and it went straight to safe mode
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I had multiple copies of the library and i tried to move 1 to trash and now i have broken icon and my mac won't boot up any more can i fix this from home or do I need to go to the genius bar?
Go to the genius bar. You've mucked up your MBP OS and it requires a hands on repair.
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Big Mistake, I upgraded to OS X Mavericks this morning and now I have lost all my e-mail folders where I was saving important e-mails. I did a mailbox rebuild and it did not bring them back. Should not have upgraded?
I do not remember what version of OS it was. I have carbonite back up but I am not sure it backed up my e-mail.
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in the finder, in devices where the pen name appears. I dragged to the desktop and now whenever I put my pen can not find it. but I know it is connected because when shooting says he was ejected.
I have found a temporary solution, allowing the previous version of iTunes (v. 11.1.3 (x64) in my case) to be re-installed. It will allow you to re-establish use of iTunes until the Apple software engineers fix the most recent disasterous upgrade (v. 11.1.4). Please see and follow the procedure in the following article:http://smallbusiness.chron.com/reverting-previous-version-itunes-32590.html The previous version works beautifully.
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My phone automatically restored, and now i have lost everythig apps,contacts,texts..i mean everything.... and my itunes does not have anything as my computer had to be reboot,due to a new hard disk...
Can someone help,i really need my contacts back asap....well i put my phone on charge, when the connect to itunes icon appeared.therefore, resulting in restorage of the phone.
The prompt to connect to iTunes is automatic, but not the restore process. You must manually select restore. There is no automatic restore.
in order to re-download apps, i will need to re-purchase...and i cannot afford the amount,
Read the link I provided. Had you done so, you would know you do not have to re-purchase apps when re-downloaded.
but to be honest, i am concerned about my contacts. which have completely disapeared and i just want them back.
Unless your contacts were synced with a supported address book app on your computer as designed and intended and your contacts were included with your computer's backup, or unless your contacts are available online with a free Apple iCloud account, with a free Yahoo account, or with a free Gmail account with all providing the ability to sync contacts over the air, your contacts are gone. -
I've just upgraded to V5.0 and now I have lost ability to 'open in new tab'
I've just upgraded to V5.0 and now I have lost ability to 'open in new tab' whats happening?
Thanks but I've reinstalled V4 until V5 is stable and more or less working the way I want to work - not the way some programmer thinks I should want to work.
You know change is OK but only if it makes things better for the user Change shouldn't be made to make the developer feel good about his/her expertise. For me V4 was Good. V5 gives me too many issues to deal with - I just need a relatively simple browser (and I guess I'm not the only 1 out there that feels like this). -
I have an iPhone 4 and plugged it into itunes on my computer for the first time. Only to discover my sister has obviously plugged hers into my itunes account and now I have lost all my photos and numbers. Please help me!!
It can't do that by itself. You had to click through several prompts telling it to restore it from a backup of an old phone for that to happen.
If the phone was not backed up to iCloud before this happened, or to another computer, then the data is gone. There is no way to recover it. -
I lost my iPhone and I was hoping that my photos were being saved to iCloud, but I can't find them anywhere. I read that iCloud saves them for thirty days, but where?
You are referring to Photo Stream. Photo Stream syncs the photos taken with your device to all of your device.
It's not a photo storage service, so photos are deleted 30 days after being added to Photo Stream. You can't access to your Photo Stream photos from http://www.icloud.com, but only from an iPhone, iPad or iPod touch (using the Photos app), Mac (using iPhoto '11 or Aperture 3 with OS X Lion or Mountain Lion) or PC (with iCloud Control Panel).
In all of these devices, you have the option of copying them to the device, so they will be kept after 30 days -
I have downloaded upgrade to 10.9 and now I have lostmy Safari. Can anyone help me get it back?
Hi, yes the application still show up there. My problem is still there, now I noticed I have a ? mark where my I Photo used to be.
Message was edited by: ladibug42 -
I had to restore my ipod touch when doing an update and now I have lost all my games. Is there a way to get them back?
Restore from backup
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I recently did an update to my iphone 4s and now I have lost all my custom ringtones as well as some music I had loaded. I did a restore and backup but nothing changes. What have I done wrong?
Hello Chance1985,
Sorry for your wait. Okay so let's try re-connecting with iTunes on your computer and syncing your device. This may give you all your stuff back. Sync in Music tab.
^Connor
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