I was told that with Mountain Lion I would be able to view my computer through the router onto my TV screen through Apple TV. How?

In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
Furthermore, my solution was to tell her how to backup her ipad (by either doing it manually, or as a last resort, by deleting the corrupt backup -- that she couldn't access anyway.)
I got that last part of the instructions from the "Taking Control of your iphone" book which I found samples of when I did a google search for "corrupted backup itunes".
She marked this as a solution, so it worked for her.

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I was told that I can get a discount on a new ipod if i trade the old one in upon sale? true or false?

I was told that I can get a discount on a new ipod if i trade the old one in upon sale? true or false?

You will only get a 10% discount. See:
http://www.apple.com/recycling/

How to I enable IR on Mac with Mountain Lion. Would like to use remote control

How to I enable IR on Mac with Mountain Lion. Would like to use remote control to flip slides on powerpoint.

It's enabled by default unless you've previously disabled it:

My MacBook running Mountain Lion does not allow me to view any videos on the Internet. The place where the video is supposed to be just shows black rectangle. Is there anything I can do to make videos on line work?

My MacBook running Mountain Lion does not allow me to view any videos on the Internet. The place where the video is supposed to be just shows black rectangle. Is there anything I can do to make videos on line work? I discovered that Java quits immediately. Could that be the cause? If so, how do I fix it?

My MacBook running Mountain Lion does not allow me to view any videos on the Internet. The place where the video is supposed to be just shows black rectangle. Is there anything I can do to make videos on line work? I discovered that Java quits immediately. Could that be the cause? If so, how do I fix it?

I have just bought an ipad2 and was told that I could transfer all my saved photos from an old computer that I didn't want to synch with and then delete the ones I didn't want later. I can't do this without synching. How do I do this?

I bought an ipod2 yesterday and all the photos were from an old computer (that I don't want to synch with) were transferred in the store without synching with it. I was told I could delete any I didn't want later but now find I can't delete any without synching through itunes which I don't want to do as I want to synch with a different computer. Is there a way I can just delete them all before I go and buy any apps etc or just restore to the shop settings and start again with a more selective upload as I now have over 8000 photos clogging up the memory when I only need about 1000.
Would really appreciate some advice

Only photos taken with the iPad, copied onto it via the camera connection kit, or saved from emails/websites etc can be deleted directly on the iPad - either via the trashcan icon in the top right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view.
Photos that were synced from a computer are deleted by moving/removing/de-selecting them from where they were synced from and then re-syncing. If you want to remove them all then normally you could just sync an empty folder (in terms of photos) to the iPad, but as you don't want to sync at the moment you can't do that.
You can reset the iPad back to factory settings and start from scratch with it : Settings > General > Reset > Erase All Content And Settings

New MBP 2012 came with Mountain Lion, I would like to revert to Lion.

Hello!
I've recently bought a new MBP 15" ( not retina ) and it came with Mountain Lion.
As I use Pro Tools, and lots of third party plugins and I know that it isn't all very compatible yet, I've decided to install Lion instead.
So I connected my new macbook to my other one (early 2011 MBP 13" ) with firewire and wipe it all out, re-partitioned and used it to install Lion so far so good.
After everything is done and installed. I tried powering up the new MBP it will just show me a " Stop Sign " and switches off after a while.
I plugged them back together and booted my old mac ( 13 ) on the new one's hard drive. Everything worked perfectly so the install was succesful, and I even did the sofware updates. When I tried booting it again. No luck. STOP sign is back...
I'm afraid I believe that Apple has blocked something somewhere... Or is something not compatible?
but I really just hope I'm doing something wrong and that someone can just tell me what it is.

So I called APPLE today. And it's NEW to the last batch of computers but as I sadly suspected, the motherboard is simply not compatible with anything but Mountain Lion. And that's why it worked when running it from my 13".
It's never been an issue and they "warned" not to but it was never impossible nor a problem.
So what I used to do is just not possible anymore due to HARDWARE.
Too bad...

Currently on Mountain Lion. Tried to upgrade to Yosemite. Computer is now locked onto OSX installation page. No access to finder or anything. Have to push off button to shut computer down.

iMac running Mountain Lion.... Yesterday, I tried to upgrade to Yosemite. System seemed to be upgrading. However, the OSX installation window is now frozen on the computer with the blue bar showing installation complete. I do not have access to even the finder. Force quitting with keys is not working. The only way I can shut the computer down is to hold down the on/off button. Restarting brings up the same frozen OSX installation window. What to do?
Cherie

There are three ways:
A. Reinstalling Yosemite, Mavericks, Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
B. Install or Reinstall from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
        the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Yosemite: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.
C. Internet Recovery
Install OS X Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Yosemite: Select Reinstall OS X and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

I was told if I downloaded Numbers I would be able to open spreadsheets created using Appleworks. Not true!

I was told I could open spreadsheets created using Appleworks using numbers. Not true!

Which version of Numbers? Which version of AppleWorks?
Numbers 1 ('08) and Numbers 2 ('09) are both able to open spreadsheet documents created by AppleWorks 6.
Neither is able to open spreadsheet documents created by AppleWorks 5 or be any version of ClarisWorks.
Numbers 3 is unable to open documents created by any version of AppleWorks.
Regards,
Barry

HT2509 i could use Burmese font with Zawgyi font in my previous iMac with Lion. Now I have a MacAir with Mountain Lion and i can not properly view Burmese fonts. Font book has 3 types of Burmese (myanmar) related fonts. Please help me to get proper displa

I could read Burmese font with Zawgyi Font in my previous Mac Book with Lion. I have MacAir Retina display with MountainLion and could not read Burmese fonts. Font books have 3 fonts for Burmese font and all are enable. Please help

pyoneaye wrote:
Font books have 3 fonts for Burmese font and all are enable.
What are the names of those fonts? Have you downloaded and installed the special Zawgyi font?
What is it exactly that you cannot read? Can you provide the url?

Keyboard shortcuts with Mountain Lion?

You know how with iPad and iPhone there are keyboard shortcuts? i.e.: you can type I'll be right with you and make the shortcut "BRB" - Can you do that with mountain lion? Would be very convenient

Go to System Preferences > Language & Text > Text
Use the + button in the lower left to add as many text substitution associations as you need.
Comment - it would be well to use Replace entries using combinations that would not otherwise appear in normal typing.

HT3702 I tried to purchase an application with my credit but was told that payment is temporarily unavailable. Please advice.

I tried to purchase an application in App store, but after entering my credit card info, I was told that payment is temporarily unavailable. Please advice.

You need to go to ... iTunes support.
http://www.apple.com/emea/support/itunes/contact.html
Incidentally, there have been problems these last few days, particularly with Mountain Lion.

Express 802.11n model A1264 not compatible with Mountain Lion?

I have an airport Express 802.11n model A1264. I have been using it with Mountain Lion for a couple of months. Some problems but it worked. Last nite it stopped. - flashing orange light. I am using Airport Utility version 6.1. The helpful? lady at apple support said that model of Airport Express (Gen 1 ) was not compatable with Mountain Lion and I need to get a Generation 2 Airport Express. Is there any other solution?

Hardware failure is a possibility but your Express is most certainly compatible with your version of Mac OS X.
weaversue wrote:
... I had pushed in the reset button on the AU Express -
To properly reset it to factory defaults requires that you depress its reset button continuously for about five seconds - long enough for the LED to flash rapidly, then release it.
After this the Express will create an open wireless network called "Apple Network nnnnnn" where nnnnnn = a set of characters unique to your Express.
Connect to that network by selecting it in the menu.
Launch AirPort Utility. It should find the Express.
If you are still having trouble unplug the Express and plug in to an electrical outlet near your iMac. Not only does this make it easier to perform another "hard reset" should you need to, it minimizes the potential for wireless interference to prevent communication. There is no need to have it connected to your modem as you configure it.
Only after doing all this should you begin to suspect the Express has simply failed. In that case bring it back to Apple for a final determination.
Don't let them tell you it is not compatible with Mountain Lion because I use the exact same one all the time. Even its preceding model is compatible.

Slow shut down with mountain lion 10.08.02

slow shut down with mountain lion 10.08.02
I purchased the ML 10.08.02, two days ago, and installed over Lion 10.06..., on my Mac Book Air 11', the shut down that with Lion was around 3 sec is actually long around 20 sec.
What to do ?
Thanks

Update. My slow shut down came back! And got fixed again. But Im not sure what happened to fix it. I did call apple and they had me reset my pram and do an smc reset. That didn't change anything. About an hour later, the problem went away. I have no idea what fixed it for me. But everything is running faster, opening quicker and my macbook is closing almost instantaneously. I have an internal SSD so it is fast to begin with. But I would say that with mountain lion, all of my applications are working faster. I use final cut pro x, so I use software that is very cpu demanding. This is the best OSX I personally have ever used. Wish I could figure out what actually fixed this problem for me. If I can, I will post it here. For now everything is better than before I upgraded to Mountain Lion!

How do I get my HP M1217nfw LaserJet printer to work with Mountain Lion

I have an HP LaserJet M1217nfw printer and a new Mac Mini with Mountain Lion. I need to print wirelessly. I updated the printer's firmware, but still get an error message saying "You need to install software to use this printer.To install the software, choose Software Update from the Apple menu. If the software for your printer isn’t available in Software Update, contact the manufacturer of your printer." There is no software update available from Apple. HP says they do not have a driver for Mountain Lion. Help!

The printer already shows up in my printers when I go to preferences. In the link you gave me,
Under Nearby Printers , click the name of your printer.NOTA:Make sure that the printer kind is Bonjour or Bonjour Multifunction .
Click the Use box, and then select AirPrint from the pop-up menu if it is not selected already.figura 1: Selecting an AirPrint printer in the Add window
I do not have the option of "Nearby Printers, and do not have the screen shown in the screen shot where I can click "use" and select "AirPrint".

Is Nova's Art Explosion 800,00 compatible with Mountain Lion OSX 10.8.2?

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Thanks

See http://www.3ivx.com/pr/pr20120726_505.html
It claim that there is an update to 3ivx for Mountain Lion.
Allan

I was told that with Mountain Lion I would be able to view my computer through the router onto my TV screen through Apple TV. How?

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