I was trying to buy a song on my ipad mini, Then I typed in my apple ID. It would not let me buy the song.

I was trying to buy a song on my ipad mini, then I typed in my apple ID. It took my money and did not give me the song. So then I plugged it in to my mac and it made me sync my ipad and it changed all of my information and I had a different persons data.

Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

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HT4623 I had to restore my iphone before updating but then you have to activate it and it would not let me (i was connected to itunes)

When updating iPhone had to restore then activate, it would not let me tough i was connected to iTunes (update was complete just had to activate)

Shameel121 wrote:
... (update was complete just had to activate)
See this discussion.
https://discussions.apple.com/message/21189708

I tried to install a new os x mountain lion, but the system asked me to provide the apple id and password that was used to buy the os from the apple store online. which i don't have. how do i go ahead to install my new os x on the mC

i tried to install a new os x mountain lion, but the system asked me to provide the apple id and password that was used to buy the os from the apple store online. which i don't have. how do i go ahead to install my new os x on the mC

If you don't have the Apple ID and password, how did you get Mountain Liomn in the first place? Without the Apple ID and password, you'll need to buy it to download it.
Mountain Lion

I was trying to sync a song from my computer to my iPhone 4 using iTunes and it said you can transfer the music from your phone to your itunes if you want to sync it so I did and none of my music is on my phone or on itunes besides the song i was syncing

I was trying to sync a song from my computer to my iPhone 4 using iTunes and it said you can transfer the music from your phone to your itunes if you want to sync it so I did and none of my music is on my phone or on itunes besides the song i was syncing

Hi Soccer4461,
If you need to update your iTunes software, you may find the following article helpful:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/ht1338
Regards,
- Brenden

HT204266 I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?

I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?

Is this a pre-paid card thing? Or different billing address than your iTS account?

I was recently trying to buy 'Cloudy With a Chance of Meatballs' for my IPad, but it will not let me purchase the film, what is the problem and how can I fix it?

If someone could help out, it would be greatly appreciated

AnnoyedAppleUser2 wrote:
I was recently trying to buy 'Cloudy With a Chance of Meatballs' for my IPad, but it will not let me purchase the film, what is the problem and how can I fix it?
If someone could help out, it would be greatly appreciated
What does "it will not let me purchase it" mean exactly? Are you getting an error message?

Was trying to buy more space, hit the wrong key, and now it is hanging mon my iPad. How can I get rid of it?

I was trying to buy more space on iCloud , hit the wrong key, and now it is hanging on my iPad. What to do?

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

Does any one know about this... I was trying to download a song and a messages saying cannot complete transaction call customer support..what can I do cuz I called and couldnt get through

I was trying to download a song and a messages saying cannot complete transaction please call customer services ... I called and couldn't get through what can I do now

Welcome to the Apple Community.
It sounds like you are trying to change your login in the Tunes store through iTunes on your computer, which you can only do once in 90 days, which you don't need to do for this.
What does your iPad usually sync with.

Hi, I have Mac with Snow Leopard and was trying to purchase Lion , so I can move to I cloud, when trying to buy the app I get a message that a minimum 2gb of memory is required. I went check the hard disck info and it says available memory 20gb :-(

Hi, I have Mac with Snow Leopard and was trying to purchase Lion , so I can move to I cloud, when trying to buy the app I get a message that a minimum 2gb of memory is required. I went check the hard disck info and it says available memory 20gb :-(

Apple Logo, left hand side of the menu bar, About this Mac. It should be right there. If not then More Info, Sys Info.
But it would seem you don't have 2GBs installed and more then likely both RAM slots are already filed. So you just need to buy more RAM in a pair. That could be 2 1GBs chips or if your Mac can have more then that then 2 2 GB chips or 2 4GB chips.
Get your model # and go to Crucial.com and use their memory search to find out how much your Mac can have installed and the price for it. I suggest you install as much as it can take. Cost is very low on RAM these days.

HT5699 I was trying to buy a movie in itunes for the first time but I don´t remember my answers to apple´s security questions . how can I do? thank you very much

I was trying to buy a movie in itunes for the first time but I don´t remember my answers to apple´s security questions . how can I do? thank you very much

Hey antonio.b5,
Thanks for using Apple Support Communities.
If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Have a nice day,
Mario

HT4009 Hi,I was trying to buy an in-app purchase,but of successful. It keep pop up a message asking me to contact iTunes support to complete the transaction. What should it do?

Hi,I was trying to buy an in-app purchase,but of successful. It keep pop up a message asking me to contact iTunes support to complete the transaction. What should it do?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1338 I am trying to instal incloud on my macbook. Its the white computer from 2008 year. In order to do that I need to install the Mac OS Lion and ILife. I was able to buy the apps and install them on my other computer but How do I install on this co

I am trying to instal incloud on my macbook. Its the white computer from 2008 year. In order to do that I need to install the Mac OS Lion and ILife. I was able to buy the apps and install them on my other computer but How do I install on this computer?

Does your Mac meet the requirements?
Lion 10.7 System Requirements
    •    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor (most models released since late 2006 - early Intel-based Macs with Core Solo or Core Duo processors aren't compatible)
    •    2GB of memory (recommend at least 4GB -- and ideally even more, as you'll see benefits in many computing tasks)
    •    OS X v10.6.6 or later (v10.6.8 recommended) for Lion download from Apple App Store; or Leopard 10.5.x if using Lion on USB drive
    •    7GB of available space (10GB recommended)
How to install Lion over Leopard - http://www.macworld.com/article/161087/2011/07/install_lion_over_leopard.html
 Cheers, Tom

Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives

Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives

this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

IPhone would not let me delete individual song from library, tried deleting album to remove music from local storage, now certain songs from album do not show in iTunes match on iPhone only on computer

Upon completion of matching and uploading my very large library of music (+15,000), I wanted to see how iTunes Match worked on my iPhone. I started it and selected the first album in the list to listen to. I let it play the entire album and then decided that I wanted to remove certain songs off of the iPhone's local storage. Tried to delete the individual songs and it would not let me. So I figured that I would go back and just delete the album. After selecting delete I went back to listen to one of the songs on the album and realized that it deleted several of the songs from the iTunes Match completely. When pulling iTunes up on my computer the songs are still there but does not give me the option to upload to iTunes Match.
I have tried turning off Match on iPhone and back on (doesn't seem to do anything cause when turned off the iPhone still displays the music.)
Then tried power cycling. (Still shows the music)
Then I tried power cycling again and resyncing the phone and the iPhone still shows the music as it was on the phone.
How do I get the music to be accessable on the iPhone again.. I have been messing with this for the course of 3 hours now.. and any help would be appreciated!!
iPhone 3GS 8GB

Actually Michael I know exactly how to delete.. The iPhone would not let me swipe to the left to delete the individual song, so I went to the album view and did it there.. The issue I am having is a bug because it removed 3/4 of the albums availablity off my iPhone.. You post proved no help because it is basic troubleshooting which, if you read my post, I have already done.. I did however figure out how to fix my issue on my own.. Basically I had to remove the album from my iTunes on my computer and upload it again to iTunes Match..

HT1918 Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD an

Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD and itunes will not let me? The music is in my music file but will not let me burn them ! really I tried over and over, now Im just frustrated !
Please find the original's purchased, my name and email have not changed. Thanks for your time and consideration.
Jeannie
7024503288
[email protected]

Fixed. /Users/x/Library/Application Support/SIMBL/Plugins/AirKeysInputManager.bundle got corrupted by a badly installed safari extension. Deleting this, then reinstalling adobe air did the trick. I wasn't thorough enough on my first try, it was tricky to find everything associated. I had to look for files in the console log then search for them. Spotlight was missing some deep files, EasyFind worked better for me.

I was trying to buy a song on my ipad mini, Then I typed in my apple ID. It would not let me buy the song.

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