I was trying to download a movie rental from iTunes. It has been hours and still downloading. Why is it taking so long? I want to stop the download at this point.

Help!

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

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I was in the middle of watching a movie rental from iTunes on my Apple TV and it shut off the movie and took me directly to the main menu. Now the movie doesn't even show up on my iTunes account. How do I get back to the movie?

Now when I try to re-rent the movie on iTunes a message pops up saying, "You already purchased this item. Go to Settings --> Downloads." Every time I do this There is not button that says "Downloads." Please help.

Mac responded to my question, they didn't download automatically into my library, they were still in the purchased section of the itunes store and i downloaded it from there. Thanks

Movie rental from itunes store on iphone 5

Is it possible to download a movie rental from itunes store on iphone 5 and sync it to a first generation ipad to watch, is it possible to download a movie rental from itunes store on iphone 5 and sync it toa first generation ipad to watch

No. Once downloaded to an iOS device it cannot be transferred to another iOS device or computer, & can only be watched on that iOS device.

Stuck downloading movie rental from itunes

I am trying to download a movie rental from itunes but its stuck. I have tried stopping and starting again but its stuck.

Hey goldmasher!
I have an article for you here that will help you troubleshoot this issue with your downloads:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If you are still experiencing issues with the download after attempting those steps, you may need to report an issue with the purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for coming to the Apple Support Communities!
Regards,
Braden

HT1577 Why am I experiencing long download times for an HD movie rental from itunes?

I have been experiencing long download times for movie rentals from itunes (this time 11 hours). I have even tried to use ethernet, turn off simultaneous downloads, and shut down my browser, to speed up the time but that didn't help. My internet download speed is about 7mbps. Any suggestions?

iTunes: Purchasing and viewing HD videos
When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases."

HT1860 Downloaded a movie rental from iTunes

Downloaded a movie rental from iTunes to my iPad 2. Once I went to watch the movie,
I pushed play and got an error message saying "cannot load video".

This is the AppleTV forum. Questions and issues with iPads need to be posted in the iPad forum.

HT4623 I was trying to update my husbands ipad from itunes. I downloaded my email and password to

I was trying to update my husbands ipad from ituns. Now it has my information. How do I get his info back?

If you have a backup of your husband's device then restore it from that

When you download from your IPAD a movie rental from ITUNES-where do you go to find it?

When you download a movie rental from the ITUNES app. on my IPAD-how do you find the movie rental to be able to watch?not under video,purchases,movies-?

If you don't find it in the Videos App look in the iPod App as well. If you still can't find it, from your home screen, swipe to the right to bring up the Spotlight search feature. Type in the name of the movie. If the movie appears - tap it and it should begin to play.

Problems downloading and watching first movie rental from iTunes

I wanted to try renting a movie through iTunes tonight and it has been constant problems on my Windows 7 64-but PC home theater PC with iTunes 10.5. I was going to rent it through Amazon Video on Demand, but they didn't offer the movie in HD on a PC (I would need a Ruku box, Tivo or Blu Ray player to get Amazon Video in HD). I have used Amazon SD and Netflix HD streaming on the PC with no issues, so it is not normal to have problems streaming video with this PC or the internet connection here.
The iTunes download was indicating it will take 2 hours and I let it buffer about 30 minutes on my 15Mb connection. Over 1 gig is cached.
I can only play the movie a few minutes at a time before the movie playback and download both stop with unknown error -39 and I have to manually resume the download every few minutes and restart the movie or else iTunes freezes completely and I have to kill it and restart it and I have also rebooted the PC.
The 24 hour rental countdown has already started since I have already attempted to start watching the movie and it doesn't look like I'm even going to have time to finish watching the movie now. Every time iTunes crashes and I relaunch it, I now have to re-enter my iTunes password just to get into iTunes.
This has been a complete nightmare and waste of time and waste of the $4.99 rental fee.
Are there any fixes to these issues?

I waited for the download to complete and now when I play the movie there is no sound!!
The movie had sound before even though I could only play a few minutes of the movie at a time.
I have sound everywhere else on the PC including the music in iTunes. Only the movie playback has no sound.
I have tried rebooting, reinstalling iTunes and I even installed Quicktime because an old thread about iTunes movie rentals playing with no sound suggested installing Quicktime separately, but it has not helped.
This is a very poor experience renting movies through iTunes.
I can't find a way to subscrive to answere to this question without subscribing to email alerts fot every post in this forum.

HT1349 I have a laptop computer with Windows 7, powered intel core i7. I am trying to download a purchased movie from ITunes. I am on wifi g. Why is it taking 17 hours to download a simple movie? This is nuts!

Question: Why when downloading a purchased movie from ITunes does it take 8 to 17 hours to download? I have an HP Laptop with Windows 7 using a core processer i7. This is the second day to try to get the movie downloaded and I still cannot watch this movie. Seems like a problem with ITunes or a scam. I use a IPhone 4 with little issues, But when using this lap top -- it is a joke.

First thing to do is get the CC off your system. Then try the direct download option linked below...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

I purchased a movie from I-tunes. Why won't it copy to my I pod? I receive a message "Smoke Signals was not copied to Ipod because it cannot be played on this ipod". All other movies purchased from I-tunes have been copied and no problem playing.

What can I do to view this movie I downloaded from I tunes on my Ipod classic? Thanks very mcuh for any information.

Are you aware of how movies must be encoded for the iPad if the specs are different than Apple TV's?
You can find the specifications for iPad playback compatibility on the iPad Tech Specs web page of the Apple site. If using HandBrake, it best to use one of the included presets from the latest set preset updates. If you change these settings, there is always the possibility you may create problems, For instance, one person has already reported that using audio data rates above the recommended 160 Kbps limit will indeed cause problems. The iPad will play movies made using any of the Apple device presets. Since I also have the TV unit, I normally use that preset so as to get double use out of the same iTunes managed file. Having a passive secondary AC3 5.1 audio track does not cause any problems. In addition, the iPad will also support a text chapter track and at least one alternative AAC language track. (I.e., have not tried to test anything greater.) Have not tested any custom podcast files containing layering effects which have not been "flattened" either as this is not normally a part of my work flow. In short, there are a number of user settings in HandBrake that may create playback problems for different devices and that is why I would normally caution casual users to stick with one of the Apple device presets since these are tied to the specific profiles accepted by each device. If you are using custom settings and the file will not play, please post a sample snippet in order for me to see if I can locate a specific problem.

Transferring Movie Rentals from iTunes to Apple TV

I bought Apple TV (40gb) yesterday and have tried to transfer 3 rented movies over to it from my iTunes but everytime I try to copy them over i get an error! It says that Apple TV could not connect to the iTunes Store even though it is connected as I have downloaded two films from it already.
Can anyone help?
Thanks

Have you checked to see if itms is actually available for the tv, sometimes I get a similar message but a while later all is well. if you are sure the store is available, I think perhaps sometimes the messages thrown up by the tv can be a little misleading, it may well be that there is another issue which is causing this message. Are you able to stream from your itunes library, have you tried reauthorising your account.

Can't transfer movie rentals from ITunes to Apple TV

I have rented a couple of movies through my Itunes account on my IMac. For some reason when I try and select these to move over to my Apple TV it says "You must be connected to the Intenet to transfer a rented movie" I am connected and am in fact in the process of syncing the other items in my Itunes with Apple TV. Its just the movie rentals its having issues with. any ideas??

Welcome to the  Discussion Forums.
Ensure that ports 80 and 443 are open to the WAN for all devices and aren't the subject of port forward or NAT rules. You might try reauthorising your itunes library as well.

I just downloaded a movie rental from iTunes. Where did it go?? It's not in downloads, purchased or anywhere that I can see.

Just downloaded a rental movie to iPad, It's not showing up in purchased, downloads, or anywhere else I can tell. When I reselect the movie from movie section, it says it's downloaded
On my desktop, it created a separate section called "rentals"

Downloaded films (and those synced from your computer) should be in the Videos app (iTunes on the iPad is just the iTunes store) :

Can you get captions on movie rentals from iTunes store,

Some movies are very difficult to understand the audio dialogues. Is there any way to get close captions on iTunes rental movies? Many ofthesame movies are available on cable or satellite and have the captions!

Here's what the support database has on the subject:
http://support.apple.com/kb/HT4613

I was trying to download a movie rental from iTunes. It has been hours and still downloading. Why is it taking so long? I want to stop the download at this point.

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