I was trying to download cs2 free verson but, the serial number given comes back invalid. Is there a new
I was trying to download cs2 free version but, the serial number given comes back invalid. Is there a new one?
Item 2, on the download page
'You can use the serial numbers provided as a part of the download only if you legitimately purchased CS2, CS2 applications, Acrobat 7, or Audition 3.'
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TS1702 I tried to download a free game but the screen froze how can I unfreeze it
I have just purchased an iphone 4 & I tried to download a free game but the screen has frozen. Please can anyone help me to unfreeze the screen.
Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414 -
I Was downloading a free app from the iTunes Store ,and could not it said because no money in my method of payment .if it is free why do I need to have a method of payment?
If you didn't setp your iTunes account, from the beginning, without a credit card, you'll have to either add a credit card to your account or redeem an iTunes gift card, regardless of whether the app is free or not.
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I am a novice with my new iphone 5c. I was trying to download a free song from a starbucks site. When I went to look for it I seem to be downloading all these purchased songs?? I can't seem to stop the process and I am not sure if I am buying these 231 purchased and 130 some downloaded songs?? Please help>
Sorry, I am not sure what you are doing.
You can only download songs from Apple iTunes Store or sync from computer iTunes music section. -
I was trying to download a free app from app store when I was asked to agree a new terms & conditions, after I agree a message of " cannot reach the i Tunes store" whenever I try to log on app store
Hi,
Thanks for your suggestion. I tried to "reset" the device, but it was still no go.
Thanks & regards. -
I trying to download a free app but it says my method patient was declined
I trying to download a free app but it says my method patient was declined
What type of payment method are you using?
iTunes store accepted forms of payment
http://support.apple.com/kb/HT5552
Is this a new account? Even though its a free app the account holder needs to be verified by a verifiabel payment method. Once the account is created, you can remove the info. -
I am trying to download a free trial of photoshop for my macbook pro and it says there is an error and that the requirements for the new version is not supported for the mac I have. I have looked at the list of requirements but have no idea how to tell what I do and do not have?
Apple Menu --> About this Mac.
Mylenium -
I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
Did you ever get an answer?
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I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.The message says the serial number is invalid. What do I do nest?
Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani -
I am trying to download a free game from the app store. I have never purchased online, I don't want to enter credit card info, can't I download FREE Solitaire w/o entering credit info??
This is the only way I now how to create an account without credit card info
http://support.apple.com/kb/HT2534?viewlocale=en_AU -
When trying to download a free app from the App Store it keeps asking me to verify my bank details.
http://support.apple.com/kb/HT2534
Does this cover your issue -
Im trying to download a FREE app but it keeps asking me for my billing information. This makes no sence becasue the app is FREE!
help pleaseApple set up the App and iTunes store to require a valid payment method evn for free apps.
You can however set up a new App store account withut a credit card. That account is only good for free apps.
Create an iTunes App Store account without a credit card -
Im trying to download a free app from the app store..
im trying to download a free app from the app store.. but it asks me to sign in then comes up with 'verify your payment details' which i put in all my details, then it said its been declined, but the info is all correct and i havnt bought anything from the app store.. i dont get it.. how can i find out if theres an outstanding payment on my account which im pretty sure i never downloaded anything that needed paying for
................ PLEASE HELP.. TIA. XXContact iTunes by:
Apple - Support - iTunes - Contact Us -
I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?
You are allowed to have two activated installations. If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?). Talk to Adobe support thru chat. They might be able to resolve this with you:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
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